- Cprime (Atlanta, GA)
- …impact for their people, customers, and business outcomes - across ITSM, HR, Customer Service, and other critical workflows - using the combined power of the ... and AI-enabled services, ensuring alignment with company goals and client success objectives. Identify and pursue new business opportunities across industries and… more
- Confluent (Atlanta, GA)
- …One Team. One Data Streaming Platform. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted ... Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer ...present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior… more
- Ricoh Americas Corporation (Duluth, GA)
- **Additional Pay Details** Compensation Range $115,000 - $125,000 per Year ** Senior Manager I, Technical Customer Support.** **Strategy & Planning** POSITION ... PROFILE Responsible for focusing on the complex technical aspects of all Ricoh products sold through all...required to address product issues affecting performance, safety, and customer satisfaction + Serve as a witness with the… more
- Acxiom (Atlanta, GA)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in… more
- Confluent (Atlanta, GA)
- …Program by the Department of Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted ... Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer ...present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior… more
- Autodesk (Atlanta, GA)
- …team of 100+ employees responsible for Consulting Delivery, and contribute to overall customer success and adoption + Develop and execute against regional ... of >$80M, and successful adoption of Autodesk solutions + Engage with senior customer executives to demonstrate Autodesk thought leadership, cocreate strategic… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …the intended business value in the spirit of the Agile Scrum Methodology. The Senior Technical Product Engineer's primary responsibilities are to process a solid ... ready for development when added to the backlog. The Senior Technical Product Engineer will also participate...collaborate with, as well as develop and maintain internal customer relationships with business unit leaders. + This role… more
- Fujifilm (Atlanta, GA)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines for ... with peers and other team members when working on more complex technical issues. + Effectively documents cases throughout the process of troubleshooting the… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …(overview & key responsibilities) Delta Air Lines, Inc. has multiple openings for Senior Technical Product Owners in Atlanta, GA. KEY RESPONSIBILITIES: + Work ... utilizing knowledge of theory and principles. + Present the customer to the development team. + Own the scope...changes or reengineering approaches based on an understanding of technical problems and solutions as they relate to current… more
- Acuity Brands (Atlanta, GA)
- … customer experience at any point and understanding how we can resolve it. ** Customer advocacy** + Customer Success team members must be strong, natural ... set the stage for a successful sales journey. Our success comes from ensuring that our customers quickly, easily,...a question or problem and not stop until the customer is satisfied. ** Technical and Process Expertise**… more
- Fiserv (Marietta, GA)
- …impact on a global scale, come make a difference at Fiserv. **Job Title** Senior Technical Program Manager **About your role:** You will deliver program outcomes ... within time, cost, quality, and customer satisfaction parameters for strategic initiatives. You will provide...decision rights, and clearly defined escalation path + Ensure success criteria defined upfront to promote alignment and actively… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …business value in the spirit of the Agile Scrum Methodology. The Technical Product Engineer's primary responsibilities are to prioritize features according to ... goals/intent of the assigned products + Partners with application teams to understand technical needs and assist in the creation of business plans for new… more
- Coinbase (Atlanta, GA)
- …patterns and is able to sustain Critical User Journey performance in alignment with customer demand. *What you'll be doing (ie. job duties):* * Drive the strategy ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- Microsoft Corporation (Atlanta, GA)
- …who are passionate about cloud computing and believe that extraordinary support is critical to customer success . As a Senior Azure Advanced Customer ... within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and… more
- Nutanix (Atlanta, GA)
- …values collaboration, technical credibility, and the opportunity to drive customer success through innovative solutions using Nutanix technology, all while ... customer business needs. + Create and document tailored Customer Success Plans that align with customers'...+ 8-12 years of experience in customer -facing technical roles, demonstrating credibility with mid- senior level… more
- Amazon (Atlanta, GA)
- Description As Principal, Customer Success Specialist Amazon Connect within the AWS Customer Success Center of Excellence, you will drive enterprise ... realization for AWS Amazon Connect services by developing and executing comprehensive customer success strategies. You will design and implement frameworks,… more
- Wolters Kluwer (Kennesaw, GA)
- …to drive the product strategy, roadmap, delivery, customer experience and market success of our Tax Solutions portfolio. The Senior Product Manager plays a ... and product strategies are aligned accordingly + Collaborate with Technical product managers to ensure user stories and acceptance...etc with a plan to nurture to ensure overall customer success and ultimate expansion and renewal… more
- Finexio (Atlanta, GA)
- …stakeholders. + Data-driven mindset; comfortable using KPIs to track product health, customer value, and ROI. Critical Success Competencies Accountability & ... world-class team to support our next phase of scale. Position Overview As Lead/ Senior Product Management, you will be responsible for leading the end-to-end delivery… more
- CoStar Realty Information, Inc. (Atlanta, GA)
- …will build). Success in this role means delivering seamless customer experiences through strong technical collaboration, subject matter expertise, thoughtful ... Senior Product Manager, Visual Lease Job Description ...obligations for shareholders and executives. + Predict shifts in customer needs, market trends and technological advancements. Envision and… more
- NTT America, Inc. (Atlanta, GA)
- …forward-thinking organization, apply now. We are currently seeking a Systems Administration Senior Specialist to join our team in Atlanta, Georgia (US-GA), United ... States (US). ** Senior Windows Engineer** **Position Summary:** The Senior ...Workload Integration projects. + Serve as liaison between the customer , Transition Team and the Datacenter Tower to communicate… more
