- Cprime (Atlanta, GA)
- …sales to delivery, setting the stage for a positive and measurable customer experience . Team & Leadership Mentor junior sales staff and SDRs, modeling ... people, customers, and business outcomes - across ITSM, HR, Customer Service, and other critical workflows - using the...to navigate complex sales cycles and engage across both technical and business stakeholders. Prior experience at… more
- ServiceMax Janitorial (Atlanta, GA)
- …the order is won without issue. Collaborates with clients, engineers, and other staff to understand the specified material and the conveyance, transport, or other ... Defines testing and acceptance steps and ensures the system agrees with customer requirements and applicable regulatory rules. Drafts sketches, examples, and written… more
- Micro Center (Marietta, GA)
- …aspects of retail management: driving sales, merchandising, operations, freight flow and technical customer service Experience in human resources functions ... met Work effectively through associates to achieve desired results regarding customer satisfaction, sales, productivity and technical solutions Ensure associates… more
- DATAPATH INC (Duluth, GA)
- …products. All of our solutions are backed by industry leading management tools, customer care and field support. At DataPath we are passionate about developing ... conducting regular system-wide capacity analysis, providing recommendations for future technical solutions and areas for improvement With collaboration oversee… more
- Air Conditioning Contractors of America (Alpharetta, GA)
- …Competitive Compensation Year-Round Work Spiffs, Rewards, & Employee Contests Customer -based activities involved in this position require an individual who ... and who possesses initiative and the ability to communicate well with all customer groups. A Senior Service Technician must be able to accurately diagnose and… more
- Air Conditioning Contractors of America (Acworth, GA)
- … and capabilities of available technicians. Training field technicians in customer service skills, non- technical procedures, sales and marketing techniques. ... duties as directed by the Service Manager. Job Qualifications: Proven supervisory experience in a customer service environment preferably in HVACR contracting… more
- Nutanix (Atlanta, GA)
- …with Heart.** **The Opportunity** Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion ... desired outcomes. **What You Will Bring** + 8-12 years of experience in customer -facing technical roles, demonstrating credibility with mid-senior level… more
- The Hertz Corporation (Atlanta, GA)
- …the mobile app - a $1B+ revenue-generating channel that is essential to our customer experience and business performance. This is a high-impact, strategic role ... and at scale. + Collaborate with UX researchers and customer support teams to deeply understand customer ...Experience balancing innovation and delivery in environments with technical debt or legacy dependencies. + Strong analytical skills… more
- Intuit (Atlanta, GA)
- **Overview** Intuit is seeking a passionate, experienced and highly skilled Staff Experience Service Strategy Leader to play a pivotal role in Customer ... IES customers. This is a unique opportunity to leverage customer experience as a strategic advantage, ensuring...industry. + Educational Background: A Bachelor's degree in Business, Technical , or Science disciplines is required. An MBA or… more
- Ricoh Americas Corporation (Duluth, GA)
- …Details** Compensation Range $115,000 - $125,000 per Year **Senior Manager I, Technical Customer Support.** **Strategy & Planning** POSITION PROFILE Responsible ... Experience , and Certifications) + BS in Electronics, Mechanics, Engineering, or equivalent technical service operations experience . + 5 or more years' … more
- Chick-fil-A (Atlanta, GA)
- …levels + Experience in driving teams and management to decisions + Experience with technical systems, data structures and languages + Ability to effectively ... manage vendors + Cybersecurity principles + Experience leading significant technical initiative and programs + Knowledge and/or experience with development… more
- Warner Bros. Discovery (Atlanta, GA)
- …Engineer, CNN Connected TV Devices, Roku** **About the Team and Role** The Global Customer Experience organization's mission is to engage and delight millions of ... and debugging techniques; give pointers to educational resources; etc. **Requirements** * Experience leading a team of developers from technical perspective,… more
- Deloitte (Atlanta, GA)
- Dynamics CRM Technical Architect & Delivery Lead (Specialist Leader) Our Deloitte Sales & Service team empowers organizations to build deeper relationships with ... analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value… more
- Google (Atlanta, GA)
- …+ Bachelor's degree or equivalent practical experience . + 10 years of experience serving in the capacity of a technical Solution Architect in a ... cloud computing environment in customer /partner facing roles. + 5 years of ...experience with enterprise applications in the role of technical architect or implementation lead. + Experience … more
- Amazon (Alpharetta, GA)
- … Program Manager to lead strategic SAP initiatives across AWS, driving excellence in customer experience and technical delivery for all SAP workloads. As ... solutions on AWS. You will be responsible for driving technical innovation, operational excellence, and superior customer ...we can't achieve. Basic Qualifications - 3+ years of technical product or program management experience -… more
- ServiceNow, Inc. (Atlanta, GA)
- …to adopt ServiceNow best practices. + You collaborate seamlessly with project teams and mentor customer /partner technical staff . + Why Join Us? As part of ... as automated case resolution, guided selling, and contract intelligence. + Ensure technical solutions align with measurable customer outcomes (faster cycle… more
- Boehringer Ingelheim (Duluth, GA)
- **Description** Serves as an Expert technical resource for product support, compassionate customer service, and veterinary guidance in disease management and ... providing communication (telephone, email etc ) to veterinarians, veterinary support staff , BIAH employees, animal owners and producers about product inquiries,… more
- Coinbase (Atlanta, GA)
- …and 3) scale across a variety of domains enabling AI to enhance every part of customer experience and internal processes. It's day 1 for us. We're laser focused ... and fully supported. We're looking to hire a Senior Staff Software Engineer to join one of our teams...working across cross functional teams to offer a delightful customer experience , improving compliance posture and delivering… more
- Celestica (Atlanta, GA)
- …** Customer Interaction/Stakeholder Management** + Serve as the primary technical interface for internal and external customers, addressing concerns and ... Country: USA **Summary** We are seeking a highly talented customer facing engineer to join our team. The ideal...Technical Skills** + Minimum of 5 years of experience in cooling system design and implementation, with a… more
- Intuit (Atlanta, GA)
- …our offerings. Further, Customer Success is responsible for delivering an outstanding experience to our experts - the people on our platform who deliver advice ... and support to customers. Join Intuit as a Staff Business Systems Analyst in Customer Success...plans, status, and results clearly + 2+ years of experience in operations within a fast-moving technology-driven organization or… more
