- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Tractor Supply Company (Tallahassee, FL)
- …successful B2B & Bulk Sales relationships and growth. + Serve as subject matter expert and main point of contact for the B2B & Bulk customer to inform on ... The role will serve as the primary point of contact for B2B & Bulk customers in the field....with internal partners locally and at the Store Support Center for the support needed to sustain B2B &… more
- MyFlorida (Tallahassee, FL)
- …history. Your candidate profile will be converted to your official application. + Include supervisor names and phone numbers for reference checks or the contact ... will be cause for immediate elimination from the selection process. Office Contact : Thi Le, Data Processing Manager Phone: ### Job Description: This position… more
- Centene Corporation (Tallahassee, FL)
- …the escalation response team to support process improvements. + Leads efforts with contact center team to research, review underlying facts of escalated inquiry, ... to ensure enterprise-wide solutions. + Acts as a primary contact for escalated calls and/or issues in which special...on-the-job training or continuous learning education. Experience as a Supervisor or SME or Lead role is… more