- CompuCom (Tallahassee, FL)
- …that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk ... clients and industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network… more
- Pearson (Tallahassee, FL)
- …key application functions as it relates to customer needs + Provide mentoring to Service Desk teams supporting our customers + Primary escalation point of ... "get things done" in a highly technical environment. Professional customer service skills and independent troubleshooting capabilities are an inherent requirement of… more
- MyFlorida (Tallahassee, FL)
- …to the appropriate technician for resolution. Monitor the AHCA IT Help Desk ticket tracking system and voice mail system. Process Network Access Form requests ... lowest cost to taxpayers. POSITION OVERVIEW: This is a highly responsible Help Desk support position within the Division of Information Technology. The incumbent is… more
- MyFlorida (Tallahassee, FL)
- …and assist with FX Help Desk functions, providing coverage for the primary Help Desk technician when necessary, as well as assisting in day to day Help ... + Ensure that incidents are closed in accordance with service level agreements (SLAs) and best practice guidelines. +...preventative measures. + Help Desk collaboration + Collaborate...Desk operations when there is no active incident to… more