- HomeSafe Alliance (Augusta, ME)
- **Title:** Contact Center Data and Reporting Analyst (Power BI) **HomeSafe Alliance** is the single global household goods movement manager of over ... Defense civilians, US Coast Guard, and their families. The ** Data and Reporting Analyst** role requires an...analytics and data mining efforts within our Contact Center . This position will be responsible… more
- Central Maine Medical Center (Lewiston, ME)
- …position will be responsible for maintaining Qsight inventory system to track patient data , products used on cases as well as working with the hospital information ... for information, locating source(s), repair processing, and direct vendor contact for new supplies, trials or inquiries5. Meets with...is maintained within Qsight inventory system to track patient data , products used on cases as well as working… more
- Central Maine Medical Center (Lewiston, ME)
- …in alignment with the Five Must Haves; + Greet people with a smile, friendly eye contact and say hello + Take people where they are going, rather than point or give ... resolution to the customer's problem + Ensures that Patient Experience data /reports through vendor are evaluated consistently observing for positive trends and… more
- Lincoln Financial Group (Augusta, ME)
- …**Requisition #:** 73192 **What You'll Be Doing** Lincoln National Corporation seeks a Contact Center Technologies, Senior Business System Analyst in Radnor, PA. ... To modernize Contact Center and support multiple ...data virtualization, table updates, build and run of reporting queries. Maintains knowledge on current and emerging developments/trends… more
- Highmark Health (Augusta, ME)
- …and provincial laws to ensure compliance and manages remediation and ways our employees contact HR Services Center . Maintains a high level of customer service, ... and liabilities and the general ledger interface that includes data for financial reporting and cost allocations....any and all users. If you would like to contact us regarding the accessibility of our website or… more
- Marriott (Augusta, ME)
- … to the Director, Product Management. The Product Manager II - CEC Contact Center Technology, supports the implementation and development of product roadmaps ... technology direction and execution of optimal business solutions supporting the contact center technology platforms. Additionally, this position will coordinate… more
- Ford Motor Company (Augusta, ME)
- …within Service Level Agreement targets (SLA's) + Customer and Dealer Relationship Center contact for issue escalation + Lead fraud/chargeback monitoring, ... processing, management, and reporting + Lead Dealer enrollment and set-up, including but...satisfaction by pulling, analyzing, and translating analytics and behavioral data into actionable insights with forecasted values for each… more
- State of Maine, Bureau of Human Resources (Augusta, ME)
- …the RFSI grant program. The position will collect, analyze, and present data relevant to developing policies and procedures to ensure effective resource utilization ... nature in coordinating the activities for grant/program planning, development, reporting , compliance, and stakeholder and federal coordination. Work includes… more
- J&J Family of Companies (Augusta, ME)
- …CAR-T Cell Therapy Experience Lead is a member of this account management team, reporting to the Senior Manager, CAR-T Cell Therapy Experience Lead. The role will ... serve as the primary field-based point of contact for a portfolio of certified sites, facilitating successful CARVYKTI(R) product utilization of the sites by… more
- Northern Light Health (Waterville, ME)
- …Waterville, ME Department: Long Term Care Unit Position is located: Lakewood Cont Care Center Work Type: Full Time FTE: 36 Hours/Week Work Schedule: 5:30 AM to 6:00 ... care by using best practices during hand off communication and when reporting patient care information and appropriately asks for assistance from other staff.… more
- University of Maine System Office (Augusta, ME)
- …Analyst Full-time, Regular, Exempt Position Are you passionate about analyzing financial data to drive strategic decision-making and help businesses succeed? If so, ... Law and the University of Maine Graduate and Professional Center . Founded in 1965, the University of Maine at...Hands on experience with financial analysis to include monthly reporting and ad-hoc reporting , with outstanding presentation… more
- Guardian Life (Augusta, ME)
- …confidentiality standards as set by Guardian and applicable legal requirements ** Reporting Relationships** + This position reports to the Team Leader **Functional ... toggle, etc.) including ability to quickly input / retrieve data while working with customer on the telephone +...Service and insurance industry. + 2-3 years of Call Center experience is preferred. + Internet speed at a… more
- Monro Muffler/Brake (Lewiston, ME)
- …our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like ... - we have a Destination for you at Monro. Contact us to learn more. Destination Monro! - Your...expectations to the Store Manager + Assure all required documents/processing/ reporting , company policies, safety, regulations, and standards are met… more
- State of Maine, Bureau of Human Resources (Augusta, ME)
- …financial staff in order to identify business needs, compliance issues, and reporting requirements; and ensure compliance with state/federal fiscal policies or other ... guidelines and must demonstrate the ability to (1) analyze and reconcile financial data and records for the purpose of business financial planning; (2) design,… more
- Concentrix (Augusta, ME)
- …you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and ... strategy, talent, and technology. We combine human-centered design, powerful data , and strong tech to accelerate CX transformation at...with the project + Serving as a point of contact for teams when multiple units are assigned to… more
- State of Maine, Bureau of Human Resources (Gardiner, ME)
- …and privilege review of responsive documents. + Managing the agency's mandated reporting requirements, including the National Practitioner Data Base and the ... to those applicantswith: Experience in regulatory compliance or administrative law. Contact information: Questions regarding this position should be directed to Anne… more
- Concentrix (Augusta, ME)
- …you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and ... + Drive, configure and enhance sap finance and costing solution: master data , transactional and reporting , ricefw leading the design, development, test,… more
- IMSolutions, LLC (Augusta, ME)
- …work, including thorough analysis from extensive research and compiling statistics and data . + Support price analysis, negotiation, and the appropriate use of funds ... business, policy, and analytical work, including research and compiling statistics and data . + Prepare various documents to include Memorandums for Record (MFR), and… more
- Verint Systems, Inc. (Augusta, ME)
- …sales and partner channels, as well as having a deep understanding of the contact center market landscape, competitive analysis, and pricing strategy. A strong ... Platform Strategy, driving overall business growth. This role is reporting into the Verint Product Organization, and you will...understanding of SaaS business models, Data , AI, and enterprise IT ecosystems is required. You… more
- Sutherland Global Services (Augusta, ME)
- …Promote-from-within advancement opportunities + Experience working in a customer service or contact center environment with a passion for providing an ... and is used to comply with government record keeping, reporting , and other legal requirements. Periodic reports are made...file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT… more