• Wilson Language Training (Augusta, ME)
    Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together ... is growing and is looking to hire a Senior Customer Success Manager . Our company is growing...ensure seamless onboarding, smooth product adoption, and a consistent customer experience throughout the journey. + Act… more
    DirectEmployers Association (10/09/25)
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  • GCG (Augusta, ME)
    **Overview** **GCG is currently looking for a Customer Service Account Manager to join our team at GCG's Leominster, MA location!** In this role, you will serve ... + Set and track personal & business goals **What you'll** **bring** + Customer Service/ Account Management experience in production or manufacturing industry… more
    DirectEmployers Association (10/14/25)
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  • GAP Solutions Inc (Augusta, ME)
    …and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors will be ... expected to provide customer service and interpersonal communication skills to support the...to augment federal staff. **Position Objective:** The Deputy Program Manager (DPM) will support the Program Manager more
    DirectEmployers Association (10/09/25)
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  • GAP Solutions Inc (Augusta, ME)
    …and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors will be ... expected to provide customer service and interpersonal communication skills to support the...necessary to augment federal staff. **Position Objective:** The Program Manager (PM) will serve as the primary point of… more
    DirectEmployers Association (10/09/25)
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  • Ralliant (Augusta, ME)
    **Responsibilities:** As an NPD Program Manager , you can expect to be our go-to for developing new products and identifying the best product options. + Develop new ... through product launch and initial production delivery, for both customer -funded and IR&D-authorized development efforts + Budget responsibility for assigned… more
    DirectEmployers Association (10/04/25)
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  • Ralliant (Augusta, ME)
    …+ Effective cross-team communication and escalation handling **Preferred Qualifications** + Customer service experience + Technical background or experience ... **Job Summary** **:** Ralliant is seeking an experienced and self-motivated Network Manager to play a critical role in designing, implementing, and maintaining the… more
    DirectEmployers Association (10/08/25)
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  • Ralliant (Augusta, ME)
    **Job Title: Strategic Account Manager (SAM)** **Reports To:** Vice President, Commercial Operations **Location:** Remote - Location near assigned customer (s) ... Dallas, TX (preferred) **Role Summary / Purpose Statement** **The Strategic Account Manager (SAM) serves as the trusted, primary interface with key customers,… more
    DirectEmployers Association (09/05/25)
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  • iCIMS (Augusta, ME)
    …performance optimization efforts + Establish metrics-driven culture with focus on customer impact measurements **Qualifications** **Leadership Experience ** + 15+ ... **Job Overview** We are seeking an exceptional Senior Manager of Site Reliability Engineering (SRE) to lead...Experience leading teams through high-stakes incident response and customer escalations + Strong organizational skills with ability to… more
    DirectEmployers Association (09/05/25)
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  • Ralliant (Augusta, ME)
    …onsite teams, remote teams, or equivalent operations, with a focus on customer -facing roles. + Experience leading ISO9001, 17025 accreditations, ANZ540.1, AS9100 ... Job Title: Field Services Manager (Permanent Onsites and Remote Teams) Job Summary:...customer sites and corporate meetings. Preferred Skills: + Experience in calibration, metrology, or a related technical industry.… more
    DirectEmployers Association (08/19/25)
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  • iCIMS (Augusta, ME)
    customer experiences. This is a people leadership role that directly impacts the customer experience and the scalability of our services. As Manager , ... **Job Overview** We are seeking a strategic and experienced Manager , Project Management to lead a team responsible for...+ Project sponsor larger enterprise engagements and align with customer project sponsors to ensure shared success + Monitor… more
    DirectEmployers Association (08/23/25)
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  • Ralliant (Augusta, ME)
    **Tek AMR - Account Manager 's Job Description** Our Americas Sales Organization has a culture that is collaborative and inclusive of others' thoughts and ideas. We ... are customer obsessed in our daily work, and continuously strive...business, customers, and our own team members! An Account Manager will be expected to develop and implement a… more
    DirectEmployers Association (07/24/25)
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  • Ralliant (Augusta, ME)
    **Job Title:** Product Manager **Location:** Remote, USA **Job Summary:** As a key contributor within Hengstler-Dynapar, the **Product Manager ** will guide the ... aligns with the company's business objectives while collaborating cross-functionally. The Product Manager will work closely with all functions within our company to… more
    DirectEmployers Association (07/23/25)
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  • Ralliant (Augusta, ME)
    …Permanent Resident required. + 2+ years of account executive and/or account manager service sales experience required. Calibration Electronic Test & Measurement ... You will be responsible for developing and implementing new customer acquisition strategies that purposefully grow revenue by acquiring...new logo customers and working with a Key Account Manager to expand revenue with existing customers. Do you… more
    DirectEmployers Association (09/30/25)
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  • Wilson Language Training (Augusta, ME)
    …of Wilson-s Professional Learning team and bring their depth of subject matter experience and passion for adult learning to support the effective delivery of Wilson ... effective working relationships with the Literacy Specialist team, the Literacy Advisors, Customer Success Teams, operating as a team player to help build awareness… more
    DirectEmployers Association (09/23/25)
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  • Parexel (Augusta, ME)
    **Bring your Rheumatology experience and Lupus expertise to an Industry Leader, Parexel!** In anticipation of future needs, we are seeking an additional Associate / ... Ensure client needs and concerns are addressed to ensure customer satisfaction - Actively listen to, solicit and address...and propose /execute remediation plan in coordination with line manager and Project Leader in case of client dissatisfaction… more
    DirectEmployers Association (10/10/25)
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  • Ralliant (Augusta, ME)
    …inefficiencies and contributing to initiatives that enhance team performance and customer experience . **Qualifications** . Proven success in a high-volume, ... from onsite services and do not require Key Account Manager (KAM) level support. This is a quota-carrying role...and strategic upsell opportunities to drive revenue growth and customer loyalty. **Key Responsibilities** Sales & Revenue Growth .… more
    DirectEmployers Association (10/03/25)
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  • Suburban Propane (Fairfield, ME)
    **Overview** We are currently lookingfor an energetic and motivated Operations Manager to play a pivotal role in the success of our company by managing multiple key ... with the day to day operations of a local Customer Service Center (CSC), focusing on service, distribution, and...service + Recruit and retain employees who possess knowledge, experience and behavioral skills that will help the company… more
    DirectEmployers Association (09/18/25)
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  • Ace Hardware (Lewiston, ME)
    …on customer needs, while meeting Emery Jensen Distribution objectives. The Account Manager manages the customer relationships and will be the liaison between ... products to independent Pro Lumber, Paint, Hardware, and E-retailer customer segments. Our team is currently looking for an...segments. Our team is currently looking for an **Account Manager (internally known as a Territory Manager )**… more
    DirectEmployers Association (09/20/25)
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  • Manager Customer Experience

    The Hertz Corporation (Augusta, ME)
    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
    The Hertz Corporation (08/23/25)
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  • Manager , CX & Experimentation Advisory

    Acxiom (Augusta, ME)
    The Manager , Customer Experience & Experimentation plays a critical role in driving continuous improvement across the customer lifecycle by analyzing, ... customer behaviors, pain points, and motivations through comprehensive customer experience analysis. By translating these insights into data-driven… more
    Acxiom (09/10/25)
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