- TEKsystems (Oakbrook Terrace, IL)
- Description Role: This Level 1 Helpdesk resource will be handling 30-40 calls per day along with monitoring their email for dispatched tickets. Day to day: They will ... through their knowledge base to learn internal processes. Skills Help desk support , Support , Troubleshooting, Customer service, Windows 10, Active directory,… more
- TEKsystems (Oak Brook, IL)
- Role Summary: The Level 1 Helpdesk technician will handle 30-40 calls daily, manage email-dispatched tickets, and monitor their ticket queue. Responsibilities ... through training, shadowing, and documentation review. Key Skills: Help desk support , troubleshooting, customer service, Windows 10, Active Directory, Office 365,… more
- TEKsystems (La Grange, IL)
- …Skills & Expertise: + Proficiency in Windows 10 & 11, along with support for Microsoft Office applications including remote desktop functionality. + Experience with ... Skype and Teams support . + Active Directory management, including password resets and...unlocks, without responsibilities for account provisioning or creation. + Support for remote users, including VPN troubleshooting and assistance.… more
- Insight Global (Naperville, IL)
- …on Ecolab Food & Beverage proprietary equipment. Provide live phone support to field representatives on standard equipment and e-catalog products referencing ... warranty, and equipment parts utilizing SAP program Track phone calls and emailed support tickets using ticket tracking system-What ticketing system do you use? How… more