- C. H. Robinson (Atlanta, GA)
- CH Robinson is seeking a Service Assurance Manager to lead warehouse investigation, research, troubleshooting, and customer correspondence within our Union ... and navigates difficult conversations with tact and diplomacy Ensures quality execution against warehouse KPIs and service ...2 to 4 years of experience in warehouse operations, customer service , or related fields Ability to… more
- LAZ Parking (Atlanta, GA)
- …while maintaining the companys expected high- quality standards. They will address customer service needs, perform safety inspections, and train employees to ... Ever Give Up culture. Ensure compliance with loss prevention, claim reporting, quality assurance , labor laws and standard operating procedures. Education:… more
- Crescent City Recruitment Group (Atlanta, GA)
- …and programs. Develop, implement, and maintain strategies for the training of Supplier Quality Assurance and Inspections on new and existing testing equipment ... Supplier Quality Engineer - I & Engineer-II Major and...other measuring equipment. (Preferably experience in automotive manufacturing environment) Customer - service and detail orientation. Ability to work… more
- Cynet Systems (Atlanta, GA)
- …consultant teams across time zones. Collaborate internally on staffing, escalations, quality assurance , and innovation. Manage budgets, forecasting, and overall ... release management, stakeholder engagement, team leadership, operational health monitoring, and service governance, all within a global delivery model. This role… more
- Kaiser Permanente (Kennesaw, GA)
- …Escalates concerns following the appropriate chain of command. Participates in departmental Quality Assurance and UBT activities and supports compliance with ... outreach. Leads departmental or regional performance improvement initiatives (access, quality , service , people). Seeks and completes formal continuing… more
- Kroger (Acworth, GA)
- …reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and ... encourage associates to deliver excellent customer service . Demonstrate the company's core values...package, label and inventory ingredients in merchandise. *Check product quality to ensure freshness. Review "sell by" dates and… more
- Northland Investments (Atlanta, GA)
- …evaluate EMS personnel. Provide ongoing professional development and conduct performance reviews. Quality Assurance : Monitor performance metrics and implement ... with various stakeholders, including hospitals, fire departments, and other emergency service providers, to enhance service delivery. Primary Responsibilities:… more
- Hooters (Roswell, GA)
- …Alcohol Service Ensures Proper Sanitation and Food Handling Food & Beverage Quality Assurance Accurate Food Presentation Atmosphere Hooters Girl Image (Fit & ... and menus items. She ensures that only the highest quality food and drinks are served to her guests...& Punctual for Shift Charismatic Energy Fun, Upbeat, Entertaining Service Attentive Customer Service Visible… more
- Kroger (Fayetteville, GA)
- …sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and ... encourage associates to deliver excellent customer service . Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and… more
- Kroger (Atlanta, GA)
- …sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and ... encourage associates to deliver excellent customer service . Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and… more
- The Integral Group LLC (Atlanta, GA)
- …documents to facilitate affordable leasing. They are expected to provide an excellent customer service experience for all residents, guests, and other customers. ... Verify application information as needed and make recommendations to Quality Assurance about applicant qualifications. 3. Complete...1. Prefer one to two years of leasing/sales and/or Customer Service experience. 2. Experience in dealing… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Humana (Atlanta, GA)
- …willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- National Power, LLC (Atlanta, GA)
- …team! Under the general direction of and reporting to the Director of Broadband Service , The Quality Assurance Manager is primarily responsible for ... MVR. + Positive attitude and strong customer service skills required + Strong knowledge of quality assurance methodologies and tools. + Proficient with… more
- Sysco (Kennesaw, GA)
- …orders where opportunity is present. + Maintains 90% minimum average in customer service and sales area quality assurance reviews. + Has knowledge of ... **Basic Qualifications:** + High school diploma or equivalent + 1 years in a Customer Service function or related skill + Customer centric and Internet savvy… more
- Prime Therapeutics (Atlanta, GA)
- …necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... areas/potential projects where process redesign/improvement can significantly impact efficiency, quality , profitability, competitive position, and customer satisfaction,… more
- Pearl Interactive Network (Atlanta, GA)
- …(CSRs). This role includes monitoring incoming calls and other work types to assess customer service quality , accuracy of information, and adherence to ... **Pearl Interactive Network** is seeking a detail-oriented and process-driven ** Quality Assurance Analyst** to help monitor, evaluate,...calls and other types of work to evaluate the quality of customer service , accuracy… more
- TTEC (Atlanta, GA)
- …has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, you'll be ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- AIG (Atlanta, GA)
- …The Accident & Health (A&H) division of General Insurance is now hiring a Quality Assurance Specialist. This critical role supports to the A&H UW Operations ... workflow for internal and external customers and provides exceptional customer service for a range of stakeholders....team members + Lead the establishment and improvement of quality assurance guidelines and procedures + Perform… more
- Deloitte (Atlanta, GA)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
