- Forrester (Atlanta, GA)
- …and build an extraordinary future. **About This Role:** As a member of Forrester's digital customer success team, this individual is responsible for ... accuracy of customer data. + Collaborate with customer success (CS) and operations ...drive strategic decisions. + Surface actionable insights to improve digital customer touchpoints and operational efficiency, fostering… more
- Warner Bros. Discovery (Atlanta, GA)
- …across platforms and customer experiences. + Build and lead the Pricing Operations function to manage price changes, discounts, and offer structures at scale. + ... deserve more. We are the home of the global digital revolution. We are CNN. To see what it's...marketplace. **Your Role Accountabilities ** **Marketing Investment Strategy & Operations ** + Lead paid and owned media investment planning,… more
- PagerDuty (Atlanta, GA)
- …revolutionize their digital operations . + Develop and implement customer success strategies aligned with business goals, focusing on maximizing ... PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the...operations . Data Analysis and Reporting: + Monitor key customer success metrics, identify trends, and use… more
- Humana (Atlanta, GA)
- …healthcare experiences. Our brokerage business is poised to advance the industry in how digital can be used to drive customer acquisition in the Medicare ... Within this business area, we are aggressively driving new digital capabilities, new ways of working, and employing next-gen...include diversity of perspectives in a shared definition of success + Comfortable with ambiguity and abstraction, and is… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …help us Keep Climbing (overview & key responsibilities) The Program Manager, Digital Product Delivery will support the product delivery roadmap for Delta Vacations' ... digital platform to deliver tools and technology solutions that...tools and technology solutions that enhance brand presence, elevate customer experience, and achieve revenue goals. Support the planning,… more
- CVS Health (Atlanta, GA)
- …requirements. . Minimum Qualifications + 7-10 years of experience in member experience, customer success , service design, or related roles + Proven track record ... members, employer-sponsored benefits, or wellness program participants + Background in digital health platforms, member engagement tools, or customer journey… more
- GE Aerospace (Atlanta, GA)
- …and strategies for the portfolio. **Operational Excellence:** + Collaborate with Customer Success teams to establish production support models, escalation ... **Essential Responsibilities:** **Strategic Leadership:** + Define and execute a customer -focused strategy for the Digital Workplace Services portfolio,… more
- GE Aerospace (Atlanta, GA)
- **Job Description Summary** As a Executive of Digital Workplace End User Support for the GE Aerospace Digital Technology team, you will be responsible for ... You will own and drive a strategy focused on customer engagement and support, bringing experience in all aspects...and support, bringing experience in all aspects of product operations , from foundational Level 1 Helpdesk Services and self-help… more
- TEKsystems (Atlanta, GA)
- …levels. *Enhance Product Adoption: Collaborate with internal teams (eg, marketing, sales, customer success ) and external partners to develop and refine ... This group brings together foundational strategic technology capabilities in digital workplace. It connects business priorities with product roadmaps and… more
- Papa John's International (Atlanta, GA)
- …design, development, and implementation of cutting-edge solutions that enhance PJI's customer engagement, drive brand loyalty, and streamline operations . ... **Job Summary** The Director of Digital Engineering & Ecommerce Architecture is responsible to...Lead the integration of generative AI technologies to optimize customer personalization, engagement, and operational efficiency. + Innovation in… more
- Confluent (Atlanta, GA)
- …part of a core team focused on building and maintaining the backbone of our Customer Success operations -ensuring that our systems and processes support the ... flowing data to innovate and win in the modern digital world. We have a purpose that drives us...a Senior Business Systems Analyst (BSA) to support our Customer Success Group (CSG), including Customer… more
- American Express (Atlanta, GA)
- …leadership, and impact-every colleague has the opportunity to share in the company's success . Together, we'll win as a team, striving to uphold our company values ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...risk indicators and key performance indicators to track the success of the features launched + Partner with Design,… more
- Lumen (Atlanta, GA)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our ... opportunities and engaging sales accordingly. **The Main Responsibilities** * Implement customer success plans using standardized journey templates to set… more
- Iron Mountain (Atlanta, GA)
- …will be responsible for the performance of the Digital Solutions Operations under remit. This performance includes meeting customer service level agreements ... unique contributions? If so, let's start the conversation. **Position Summary** **The Operations Manager for Digital Solutions is responsible for the delivery… more
- Cengage Group (Atlanta, GA)
- …Revenue Operations function. This role will partner with Sales, Marketing, Customer Success , Finance, and regional leaders to drive forecasting accuracy, ... inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well... Operations , Sales Operations , or Business Operations , ideally in a global SaaS or digital… more
- Deloitte (Atlanta, GA)
- …relevant professional experience + 4+ years of experience in life sciences commercial operations , with a proven track record of success in incentive ... to include data and AI in areas such as: Customer engagement, Field Force excellence and operations ,...+ 4+ years of experience in life sciences commercial operations , with a proven track record of success… more
- Quality Technology Services, LLC (Atlanta, GA)
- …place to grow your career! (https://vimeo.com/727409140/ff26de87d4) **The Manager, Critical Operations II** is responsible for the Data Center facility technical ... platforms, and building and housekeeping items from a site operations standpoint. This role will collaborate with the Engineering...practices, as well as data center remote hands and customer support. This role will oversee the teams who… more
- NCR VOYIX (Atlanta, GA)
- … Digital banking, and Payments. Our solutions optimize banking operations , streamline restaurant services, enhance retail interactions, and foster trust through ... VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is… more
- TTEC (Atlanta, GA)
- Bringing smiles is what we do at TTEC for you and the customer . As a VP, Client Success working remotely, you'll be a part of creating and delivering amazing ... customer experiences while you also #experienceTTEC, an award-winning employment...operational excellence, and building client relationships. As a client success executive, you should stay up to date on… more
- Palo Alto Networks (Atlanta, GA)
- …starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and ... We Are** We take our mission of protecting the digital way of life seriously. We are relentless in...every member of our team contributes to our collective success . Our values were crowdsourced by employees and are… more