- ASSA ABLOY (Austin, TX)
- Career Opportunities: Customer Service Advocate (28407) Requisition ID 28407 - Posted - HID Global Corporation - SI - Desktop - USA: Texas (Austin - Center ... 0%-10% Job Description Print Preview An Amazing Career Opportunity for a Customer Service Advocate ! Location: Austin, Texas or Palm Beach Gardens, Florida… more
- Lumen (Austin, TX)
- …and retention. As a primary interface with both internal and external customers, the Customer Engagement Advocate II service and skills make a positive ... the future. **The Role** The primary responsibility of the Customer Engagement Advocate II is to provide...achievement of sales objectives and deliver Lumen's Spirit of Service . + Ability to contribute to the attainment of… more
- CVS Health (Austin, TX)
- …and affordable. Position Summary: Shift: Monday-Friday 10:30AM-7:00PM EST Behavioral Health Customer Service Representatives (CSR) provides advocate care ... and responsibilities in accordance with contract. Required Qualifications + 1-3 years customer service experience within a Call Center atmosphere. Preferred… more
- Lumen (Austin, TX)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our ... handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ensure… more
- HCA Healthcare (Austin, TX)
- …revenue integrity, collections, payment compliance, credentialing, health information management, customer service , payroll and physician billing. We also ... hours volunteering in our communities. As a Medicaid Eligibility Advocate with South Austin Medical Center you can be...3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off… more
- CVS Health (Austin, TX)
- …grow and expand DSNP to change lives in new markets across the country. The Senior Service Advocate plays a critical role within the DSNP team. The Health Survey ... needs to the appropriate Aetna team, including DSNP's interdisciplinary care team and customer service + Initiates engagement with assigned members to introduce… more
- CVS Health (Austin, TX)
- …to make health care more personal, convenient and affordable. Position Summary The Sr. Service Advocate serves as the Single Point of Contact for handling member ... prompt member satisfaction. + Demonstrates functional expertise and leadership ability. + Customer Service experiences in a transaction-based environment such as… more
- Amazon (Austin, TX)
- …tech community? Amazon Web Services (AWS) is looking for a Senior Developer Advocate to join the Open Source Strategy & Marketing team. Our creative, experienced, ... in selecting strategic opportunities to do so. This Developer Advocate role will have substantial travel to connect with...companies and believes that world-class support is critical to customer success. AWS Support also partners with a global… more
- ThermoFisher Scientific (Austin, TX)
- …instrument, and enterprise services to our customers. Field Service Engineers are customer oriented, an advocate for Thermo Fisher Scientific, and eager to ... posted in multiple locations.** **Discover Impactful Work:** Our Engineers handle field service support and customer relationship management including, but not… more
- GE Appliances, a Haier company (Austin, TX)
- …**Remote Consumer Advocate ** with ASI/GE Appliances, you will resolve escalated customer service issues **(in English and Spanish)** . In your role ... Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns… more
- Amazon (Austin, TX)
- …a specified service level. * Drive optimal program satisfaction and Customer Success Manager satisfaction. * Liaise with other partner teams and coordinate ... Vendor. Follow up, escalate, and clear blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and… more
- Amazon (Austin, TX)
- …following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data ... Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer… more
- Amazon (Austin, TX)
- …following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data ... Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer… more
- Verint Systems, Inc. (Austin, TX)
- …and meets or exceeds defined renewal and upsell targets. + Provides exemplary Customer service based on strong product and industry knowledge and assumes ... the " customer advocate " role for escalations, upgrades, services engagements. + Ensures customer maximizes the resources and processes in Verint to achieve… more
- ThermoFisher Scientific (Austin, TX)
- …services at customer locations. Our colleagues are passionate about improving customer experience and service operations efficiency. The primary territory is ... have the opportunity to manage various aspects of field service support and customer relationships within our...for Thermo Fisher Scientific. Our ideal candidate will be customer -focused, an advocate for Thermo Fisher Scientific… more
- HealthEdge Software Inc (Austin, TX)
- …negotiations and blameless improvement collaborations **What you will do:** + Intake customer service requests (live and via ticketing system), product inquiries ... and maintain Success Scorecards + Coach customers on HealthEdge best practices and advocate for customer needs within HealthEdge + Communicate consistently and… more
- SpaceX (Bastrop, TX)
- …records BASIC QUALIFICATIONS: + Bachelor's degree or 4+ years of professional experience in a customer service or customer success function in lieu of a ... Supervisor, Starlink Customer Support at SpaceX Bastrop, TX SpaceX was...move quickly and proactively, are strong communicators, and fiercely advocate within the Starlink organization on behalf of our… more
- Quadient (Austin, TX)
- …better the customer experience. + Advocate for the customer across multiple departments including Field Service , IT, Engineering, Accounting, Operations ... **Connect with Quadient** Quadient is a global leader in customer communication solutions. With over 100 years' of experience and still going strong, we aim to be… more
- The Cigna Group (Austin, TX)
- Leads the development of customer onboarding and marketing plans for the Medicare Advantage customer journey. Communication plans will be multi-modal to include ... retention, STARs, and clinical), assists in the development and execution of customer -specific strategies and programs to grow the business. Leads other assigned… more
- ThermoFisher Scientific (Austin, TX)
- …replacement, or other corrective action + Coordinate problem resolution with engineering, customer service , and other personnel to expedite repairs + Analyze ... Engineer is responsible for managing all aspects of field service support and customer relationship management. The...maintenance, and instrument qualifications. Our ideal candidate will be customer oriented, an advocate for Thermo Fisher… more