- Highmark Health (Austin, TX)
- …of the issue at hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center, answering ... confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned....job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more
- Highmark Health (Austin, TX)
- …and/or in person from individual members, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer complaints. Ensures ... **SKILLS** + Knowledge of principles and processes for providing customer service , including customer needs...job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more
- HCA Healthcare (Austin, TX)
- …preferred + Obtain BLS certification within 30 days of start required + Strong customer service skills + Ability to work with multiple computer programs ... an organization that invests in you as a(an) Patient Representative ? At CareNow, you come first. HCA Healthcare has...for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services… more
- HCA Healthcare (Austin, TX)
- …preferred + Obtain BLS certification within 30 days of start required + Strong customer service skills + Ability to work with multiple computer programs ... and inclusion thrive? Submit your application for our Patient Representative opening with CareNow today and find out what...for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services… more
- Baylor Scott & White Health (Lakeway, TX)
- …/ locations as assigned. **KEY SUCCESS FACTORS** + 2 years of healthcare or customer service experience or education equivalency required. + Proven to have good ... **JOB SUMMARY** The Access Services Representative 2 obtains current and accurate demographics and...and family members during traumatic events, while demonstrating exceptional customer service skills. + Demonstrates ability to… more
- Highmark Health (Austin, TX)
- …(2) years of progressive experience in sales or four (4) years of experience in customer service . * PA insurance agent license or acquire license within sixty ... (60) days of hire. Preferred * BA/BS Degree * Customer service experience * Telephonic sales experience...position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more
- Magellan Health Services (Austin, TX)
- …and expertise in solution-focused, brief therapy in outpatient setting. Strong customer service skills required. Excellent training and listening skills. ... response services, EAP assessment and short-term counseling, EAP orientations, customer webinars, critical incident response and health and wellness trainings.… more
- Ascension Health (Austin, TX)
- …committees and perform special projects as needed. Serve as champion for customer service including patient satisfaction outcomes and continuous improvement. ... supervision, coaching, performance management and career development opportunities. Address behavioral and procedural concerns, resolve conflicts and take corrective… more
- Highmark Health (Austin, TX)
- …nursing and pharmacy services demonstrated. + Consultation with Patient Account Representative regarding initial and on-going reimbursement status of patients. + ... Participate in the Performance Improvement program. + Participate in in- service programs for other health care professionals and for...job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more