- R1 RCM (Austin, TX)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative - Team Lead** , you'll ... close attention to the departmental functions: high quality customer service , proper procedures, quality assurance, patient privacy, and confidentiality… more
- R1 RCM (Austin, TX)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative ** , you'll work to ... check prior to hire. **Here's what you can expect working in Patient Registration ( Customer Service ):** + Working on computers and answering phones to… more
- R1 RCM (Austin, TX)
- **Ascension Seton Southwest Hospital** **Full time and part time position available** As our ** Customer Service Representative ** , you'll work to help our ... more, visit: r1rcm.com/careers. **Here's what you can expect working in Patient Registration ( Customer Service ):** + Working on computers and answering… more
- …Hospital Locations Shift: PRN, Full Time positions available As our Customer Service Representative in the Patient Registration Department, you'll work ... or knowledge in healthcare. Bring your previous experience in customer service and we'll teach you everything...in everything we do. Not only does that drive customer success and improve patient care, but… more
- HCA Healthcare (Austin, TX)
- …want you to apply! **Job Summary and Qualifications** The HRSC Tier I Customer Service Representative will perform administrative, and data/records ... is recognized. Submit your application for the opportunity below:HR Customer Service Call Center Representative ...are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We… more
- TTEC (Austin, TX)
- …and ignite your career with TTEC's award-winning employment experience. As a **Healthcare Customer Service Representative working remotely** , you'll be a ... experience + Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it...own unique way. **Job:** __Customer Care Representative_ **Title:** _Healthcare Customer Service Representative - Remote… more
- TTEC (Austin, TX)
- …your career with TTEC's award-winning employment experience. As a **Bilingual Healthcare Customer Service Representative - Spanish-English working remotely** ... your own unique way. **Job:** __Customer Care Representative_ **Title:** _Bilingual Healthcare Customer Service Representative - Spanish-English - Remote… more
- Intermountain Health (Austin, TX)
- …extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary ... deposits in systems and applications. Post all payments to patient accounts, using both electronic and manual posting systems...vision, and values of Intermountain Health, and abide by service behavior standards + Perform other duties as assigned… more
- Molina Healthcare (Austin, TX)
- …GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree **Preferred Experience** ... pharmacy services (such as, therapeutic drug monitoring, drug regimen review, patient education, and medical staff interaction), and oversight (establishing and… more
- Baylor Scott & White Health (Austin, TX)
- …areas/locations as assigned. **Key Success Factors** + 2 years of healthcare or customer service experience or education equivalency required. + Proven to have ... communicate well with patients and families during trauma, while showing exceptional customer service skills. + Demonstrates ability to manage multiple, changing… more
- Cognizant (Austin, TX)
- …with their outstanding balance accounts to secure payment while providing exceptional customer service and maintaining positive customer relationships. You ... Healthcare Collections Representative We strive to provide flexibility wherever possible....the hospital to arrange debt repayment based on the patient 's financial situation and client repayment guidelines, using credit… more
- R1 RCM (Austin, TX)
- …least one year of call center experience + Attention to detail + Strong customer service experience + Ability to multi-task and navigate between multiple systems ... manager, physician and servicing department of possible delay of service for any elective, urgent admissions, procedures and scheduled...in everything we do. Not only does that drive customer success and improve patient care, but… more
- TEKsystems (Austin, TX)
- …the new patient referral process within department standards. + Provides strong customer service to patients and internal and external stakeholders as the ... We are hiring for a fully remote Patient Intake Coordinator in the Austin, TX Area!...from day one. You will be responsible for new patient coordination activities that may include account and insurance… more
- Cardinal Health (Austin, TX)
- …that all policies and procedures related to providing consistent, supervisor customer / patient care are adhered to, and service & production goals are ... a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. +… more
- Cardinal Health (Austin, TX)
- …Appropriately routes incoming calls when necessary. + Meets company quality Meets patient service quality standards. **_Qualifications_** + 2-3 years of ... a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. +… more
- Fresenius Medical Center (Austin, TX)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** ... Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that… more
- Cardinal Health (Austin, TX)
- …or high touch customer interaction experience preferred + Previous Hub or Patient Support Service experience preferred + High School diploma or equivalent ... provide guidance on the appeals process if needed + Resolve patient 's questions and any representative for the patient 's concerns regarding status of their… more
- Cognizant (Austin, TX)
- …pm, and one day 11:30 am to 8:00 pm, Eastern. **Experience:** Six months of customer service in related field **Travel:** None required **About the role:** As a ... Healthcare Customer Service Collections - Self - Pay,...role, you will:** . Take inbound calls, acting as representative of the hospital, to arrange debt repayment based… more
- Fujifilm (Austin, TX)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root...record. **Physical requirements** The physical demands described here are representative of those that must be met by an… more