- Amazon (Austin, TX)
- …for core retail technologies in state of the art physical grocery stores. As an IT Support Assoc II, you will follow documented knowledge base articles and use ... will utilize voice and agent chat for live one-on-one support as well as web portal for lower severity...required. About the team On the WorldWide Grocery Stores Service Desk Team, our mission is to… more
- Centre Technologies (Austin, TX)
- …are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop ... clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre...+ Must be a team player with outstanding customer service skills + Entry of time sheets, expense reports… more
- GovCIO (Austin, TX)
- …end-users to resolve issues related to IT hardware and software. The service desk analyst team lead monitors service delivery activities to ... gather support documents + Provides coaching to service desk agents to address performance issues...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- CompuCom (Austin, TX)
- …for a Service Desk Tech III to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls for ... They are the first point of contact for all service requests needing support for technical/ IT...+ Minimum of 24 months+ experience working in an IT Service Desk /Inbound Call Center… more
- SHI (Austin, TX)
- …the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support ... proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely...and are developing a deeper technical specialization within the service desk environment. This position is hybrid… more
- Cayuse Holdings (Austin, TX)
- …customer support or IT support . + Experience with ServiceNow IT Service Management System. + Customer service experience and strong focus on ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse...and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example … more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate...sufficiently to appropriately refer the incident to the correct IT support group. + Track issues using… more
- TEKsystems (Austin, TX)
- …enterprise-level IT support team in Austin! We're seeking a mid-level Service Desk Analyst with strong customer service and technical troubleshooting ... Job Title: Service Desk Analyst Location: Austin, TX...Key Responsibilities: + Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, printers, and applications… more
- Systems Engineering Solutions Corporation (Austin, TX)
- …or related discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User ... second-level technical support for escalated incidents and service requests from Tier 1 Help Desk ....if no degree + . 3+ years of progressive IT support experience, including Tier 1 and… more
- Growth Ortho (Austin, TX)
- …include scheduling procedures and office appointments, reception, bookkeeping and other clerical support duties with emphasis on customer service . This position ... b>Orthopaedic Specialists of Austin is hiring a full-time Front Desk Associate for our Registration department in Austin, TX. As a Front Desk Associate… more
- Jefferson Dental and Orthodontics (Austin, TX)
- …Do you want to be a part of our life changing team?! Our Front Desk team members, otherwise known as Patient Concierges, provide 5 star patient experience, serving ... also cross-trained on basic back office functions to help support the 5-star patient experience. What You'll Do +...patient experience. What You'll Do + Provide excellent customer service to patients + Be the first impression welcoming… more
- Concentrix (Austin, TX)
- …Media Support Specialist onsite in Austin provides high-touch concierge level help desk and case management support for select advertisers or users on social ... WILL DO IN THIS ROLE** As a Social Media Support Specialist, you will: + Ensure all service...thinking + Maintain broad knowledge of client products and/or service + Act as a help desk … more
- HCA Healthcare (Austin, TX)
- …subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and ... Analyst II, serves as a key onsite clinical IT resource for facility implementation and support ...resolve incidents or fulfill requests received from the division Service Desk or other division or facility… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …manner. Your responsibilities will include communicating with team members and Tier 2 support desk agents to address reported issues, running queries in SQL ... communication skills will be essential in effectively collaborating with team members and support desk agents to ensure seamless resolution of production … more
- Sage Hospitality Group (Austin, TX)
- **Why us?** Sage Hospitality Group is set to hire a **Guest Service Ambassador** at Hotel Van Zandt in Austin, Texas! Located in the Rainey Street District, Hotel ... in which we live and work. By providing genuine service we build relationships with our guests and value...through departure. This position combines the responsibilities of front desk and bell services to ensure every guest feels… more
- R1 RCM (Austin, TX)
- …PRN - as needed, 48 hours required a month, 24 hours on call, support sister site, additional hours available.** R1 is the leading provider of technology-driven ... AI, intelligent automation, and workflow orchestration. As our **Customer Service Representative** , you'll work to help our patients...and expect the unexpected. This is not a casual desk job. + A team you can rely on.… more
- Concentrix (Austin, TX)
- …experience in Social Media, Technical Support , Case Management, Contact Center Customer Service or Help Desk preferred + BA/BS degree preferred + Able to ... Job Title: VR Gaming Developer Support Specialist Job Description In the role of...resources, to resolve non-standard and/or escalated issues + Ensure service delivered to our customers meets contractual Key Performance… more
- HCA Healthcare (Austin, TX)
- …resource responding to end user desktop incidents and requests reported to the Service Desk . Technical Analyst II will also be responsible for mentoring, ... a timely manner to senior-level support personnel. Support to other division and facility IT ...desktop equipment and software . Effectively works with customers, Service Desk and Technical Services personnel .… more
- Focus on the Family (Wimberley, TX)
- …security of office and computer files containing correspondence, records, etc. + Liaises with the IT Help Desk on behalf of employees to make sure they can ... is rewarding, and the purpose is eternal. The Business Support Assistant - FMI position exists to provide administrative...& Vacation Payout + Sick Time + Holidays + Service Awards + Community Service Days +… more
- WGNSTAR (Pflugerville, TX)
- …ensuring that the expertise and resources of the organization are available to support any agreed initiatives. + Point of contact for customer, responsible for ... coordinating all account activity and support . Responsible for the overall leadership & management of...friendly, presentable, and personable as a Company Representative + IT proficient with ability to write clear, coherent, concise… more