- IT Concepts (Austin, TX)
- …spark innovation, and achieve extraordinary milestones. Kentro is hiring a Major Incident Management (MIM) Support Specialist within the VA End Point ... Affairs (VA) End User support and Operations Monitoring contract within Major Incident Management (MIM). + Ensure the VA's IT services are reliable,… more
- Amazon (Austin, TX)
- …operational excellence and improvements to the overall customer experience. ABOUT YOU Incident Management Engineers have a broad skill set with demonstrated ... looking for a leader with a strong background in Incident Management and customer ownership to be...our most critical customers. We are looking for a Major Incident Engineer to join our team… more
- Rubrik (Austin, TX)
- …landscapes. + Champion security as a shared responsibility, working with senior management to ensure adequate resources and support for cultural transformation ... to ensure gaps in control efficacy and policy exceptions flow into the Risk Management Lifecycle. + Support internal and external audits related to cyber risk,… more
- Centene Corporation (Austin, TX)
- …patching, etc. as per standard operating procedures + Oversees ITSM and enterprise Major Incident management tools and their respective maintenance, ... targets are maintained. Assists with all aspects of service management for the organization's IT support services,...strategies + Manages Major Incidents leading to incident resolution, problem identification and escalation management … more
- Cayuse Holdings (Austin, TX)
- … support for the resolution of problems, incidents, issues, and emergencies including major incident management escalation to ITOC and/or Major ... user accounts and setting permissions. + Provide end user device management and support , including desktops, laptops, and PDAs. + Navigate using remote desktop… more
- Nordstrom (Austin, TX)
- …leading shrink reduction business plans, providing program visibility, and general support to the evolution of the retail asset protection business. The ... with multiple teams in cross functional areas including District leadership, Store Management , Service Experience, Inventory Accuracy, Risk Team, VIW Team, and Human… more
- Cushman & Wakefield (Austin, TX)
- …HVAC, and Elevator systems required to operate the facilities + Provide leadership and management support to facility management and technicians who have the ... of mission critical facilities mechanical, electrical, plumbing, life/safety, and Energy Management systems with a strong focus on Critical System programs and… more
- Cognizant (Austin, TX)
- …to maintain system stability and performance. + Follow and participate in incident management , major incident management , problem management , ... Duties and Responsibilities: + Design and implement MES solutions to support manufacturing operations, digital transformation initiatives and seamless data exchange… more
- Texas State University (San Marcos, TX)
- …faculty, and staff with questions and problems they may have + Acts as the incident commander for any major incidents until a superior officer arrives to take ... include report and citation review and approval, security systems management , fleet management , personnel matters. + Knowledge...over the Incident Command Center + Attends meetings as required; completes… more
- ERCOT (Taylor, TX)
- …note documentation and distribution. + Supports ITIL, alignment of Service Desk, Change Management , Incident Management , and Problem Management ... the future. **JOB SUMMARY** Has oversight, administration, facilitation and technical support of changes that affect ERCOT facilities, infrastructure, and software.… more
- PagerDuty (Austin, TX)
- …The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create ... Inc. (NYSE:PD) is a global leader in digital operations management . Half of the Fortune 500 and nearly 70%...conversations with senior-level executives (VP+) to garner interest and support for new initiatives + Strong presentation skills verbally… more
- AbbVie (Austin, TX)
- …to mitigate risks. + Understanding the following concepts is a plus; identity management , federated identity services, incident management , access control, , ... and authentication but will also dive into application-level risks, session management , securing configuration files, secrets management , and risk identification… more
- Optiv (Austin, TX)
- …Security Technologies is essential. The candidate will work closely with Management , Principal Engineers, Senior Engineers, Solution Architects, Threat Analysts and ... content such as correlation rules, dashboards, reports and models. + Provide escalation support to Tier 1 for Authorized Support Customers, following processes… more
- PagerDuty (Austin, TX)
- …The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create ... Inc. (NYSE:PD) is a global leader in digital operations management . Half of the Fortune 500 and nearly 70%...executives (VP+) to drive interest, align initiatives, and secure support for new projects. + Present tailored solutions, building… more
- PagerDuty (Austin, TX)
- …The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create ... PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management . Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential… more
- Entergy (Austin, TX)
- …transmission and distribution system protection commissioning. Provides technical support and governance over the commissioning oversight personnel/commissioning ... partnering process with key stakeholders such contractors, and other internal/external support groups across ENT. Understands how to interface with key stakeholders… more
- Amazon (Austin, TX)
- …Participate in on-call rotations to ensure high availability and rapid incident response for critical systems. Continuously improve system resilience. Key job ... role in design and development efforts for significant initiatives and across major segments of the organization. Identifies tasks for automation and information … more
- Optiv (Austin, TX)
- …Establish & maintain productive and respectful relationships with the delivery team, practice management , and client management team. For this position we are ... migration, and third-party integration. + Provide knowledge transfer and post-production support activities as necessary. + Effective team communicator. + Maintain… more
- ERCOT (Taylor, TX)
- …training on compliance with Corporate Policies + Administers collaboration spaces in support of incident analyses and compliance assurance activities + Uses ... education and experience that provides equivalent knowledge to a major in such fields is required **CERTIFICATION** + CPA...needed based on the business needs as determined by management + On-site schedules are flexible or may be… more
- American Express Global Business Travel (Austin, TX)
- …execution. + Define and implement scalable and modern AppSec practices that support cloud-native and AI-enabled application development. + Lead, mentor, and grow a ... indicators (KPIs) to measure security posture and program effectiveness. + Lead post- incident security reviews and ensure lessons are integrated into the engineering… more