• Service Desk Agent II

    ASM Research, An Accenture Federal Services Company (Austin, TX)
    …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working knowledge and progressive… more
    ASM Research, An Accenture Federal Services Company (08/08/25)
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  • IT Support Service Desk Assoc,…

    Amazon (Austin, TX)
    …perform on-call duties as required. About the team On the WorldWide Grocery Stores Service Desk Team, our mission is to provide exceptional, consistent, and ... art physical grocery stores. As an IT Support Assoc II , you will follow documented knowledge base articles and...and Amazon Go Stores. You will utilize voice and agent chat for live one-on-one support as well as… more
    Amazon (09/20/25)
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