- ASM Research, An Accenture Federal Services Company (Montgomery, AL)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Prime Therapeutics (Montgomery, AL)
- …necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... areas/potential projects where process redesign/improvement can significantly impact efficiency, quality , profitability, competitive position, and customer satisfaction,… more
- TTEC (Montgomery, AL)
- …has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, you'll be ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- TTEC (Montgomery, AL)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- CVS Health (Montgomery, AL)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- ASM Research, An Accenture Federal Services Company (Montgomery, AL)
- …+ Professional Certifications or License + 8+ years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Keurig Dr Pepper (Montgomery, AL)
- …They will have a thorough understanding of formulation, specifications, manufacturing processes and quality assurance and will partner with key internal teams in ... cover the Eastern or Mideastern USA. This position, through customer -focused activities related to quality and manufacturing,...the areas of Customer Service , R&D, Licensing, Consumer Affairs, and… more
- Aaron's Inc (Prattville, AL)
- …guest deliveries as directed by management + Clean and certify merchandise in the Quality Assurance Center for all items personally returned + Complete and ... 300 lbs. with the assistance of a dolly + Two years of retail/ customer service experience preferred + High School diploma or equivalent preferred + Excellent… more
- Highmark Health (Montgomery, AL)
- …care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers ... interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries...on all updates to quality assurance guidelines, with state and local… more
- Prime Therapeutics (Montgomery, AL)
- …or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of ... customer service requirements including attainment of performance...ensuring ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, … more
- Datavant (Montgomery, AL)
- …client accounts and team members, focusing on resource scheduling, productivity, quality assurance , employee management, and client relations. **You Will:** ... support structures for successful coder engagement and outcomes. + Supervise quality assurance and performance improvement efforts, providing formal development… more
- TTEC (Montgomery, AL)
- …Assurance Manager** Bringing smiles is what we do at TTEC for you and the customer . As a Temporary Quality Assurance Manager working remotely in US, ... helpful training and tips to help them succeed in quality customer experience on every call. You're...the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it… more
- Encore (Montgomery, AL)
- …relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention. * Services ... proper inventory levels while also maintaining safety, security, and quality assurance of equipment. * See the...1+ years of supervisory experience * 2+ years of customer service or hospitality experience is preferred.… more
- DR Horton, Inc. (Montgomery, AL)
- …of the job site as it relates to home construction while providing excellent customer service . Manage the construction of multiple homes from permit to closing ... Assess warranty requests, determine course of action, schedule subcontractors, and manage quality assurance * Follow up with homeowners to ensure concerns… more
- System One (Montgomery, AL)
- …visualizations of data + Adhere to departmental processes and guidelines, standards and quality assurance routines + Connect key insights to business outcomes ... sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an… more
- Pearl Interactive Network (Montgomery, AL)
- …and other operational strategy assessments. + Establish a high standard for productivity, quality , customer service as well as define user guidelines. ... center performance through performance monitoring, problem resolution, system audits, and quality assurance measures. + Aid the human resources department… more
- CVS Health (Prattville, AL)
- …you will deepen your understanding of patient safety and error prevention, quality assurance drug utilization review (DUR), pharmacy professional standards such ... prescription information and label accuracy, ensuring patient safety + Customer Service and Team Orientation: + Actively...health care. As health care innovators, we are making quality care affordable, accessible, simple and seamless. We await… more
- Ford Motor Company (Montgomery, AL)
- …field. + 8+ years of experience in embedded software Verification & Validation or Software Quality Assurance , with at least 3 years in a leadership or managerial ... vision of a fully electric transportation future. EVDD is customer -obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading… more
- Lincoln Financial (Montgomery, AL)
- …to improve the customer experience. In addition, you will complete quality assurance checks/audits on financial processing transactions for the team. **What ... You will build relationships cross functionally that lead to providing excellent customer service , increased revenue, and reduced risk. You will drive… more
- Advanced Systems Design (Montgomery, AL)
- …current and future quality standards, successfully participate in code and quality assurance reviews, and publish and deploy applications using automated ... sites. Develop, maintain, and support all related database and storage service components. Provide system analysis, design, programming support, and implementation… more