- Highmark Health (Albany, NY)
- …regardless of the issue at hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge ... in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve customer… more
- Wolters Kluwer (Albany, NY)
- …find your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** Senior Inside Sales Representative role offers growth potential ... remotely, and amazing benefits. **What You'll be Doing:** The Senior Inside Sales Representative is a quota-carrying...to effectively serve assigned book of accounts + Assists Service with escalated customer issues, as needed… more
- Wolters Kluwer (Albany, NY)
- … customer usage and renewal of Lippincott Solutions products, providing exceptional customer service that maintains or increases current customer ... * Ensures optimal onboarding of new customers by coordinating set up between customer service and customer to verify product configuration meets customer… more
- Pearson (Albany, NY)
- ** Senior Direct Sales Representative ** Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of ... about our training solutions. + Grow and maintain new business; provide exemplary service to existing clients. + Articulate the Pearson VUE values and services. +… more
- Iron Mountain (Albany, NY)
- …offerings through online courses, self-study and interactive assessments. + Partner with customer service , operations and the internal sales team to ensure ... let's start the conversation. **Job Summary:** The Inside Sales Representative - Digital SMB is an inside sales position... - Digital SMB drives the highest levels of customer centricity to enable IRM customers to achieve their… more
- WestRock Company (Albany, NY)
- Senior Field Service Technician - WFH New...France as needed * Schedules are often dictated by customer requirements * Report to regional service manager ... York The opportunity: The Senior Field Service Technician position: provides technical...with appropriate persons for issue resolution, ie account manager, customer , regional service manager, engineering, etc *… more
- Conviva (Albany, NY)
- …problem solving and with a goal of first call. **Required Qualifications** + Strong customer service skills with an emphasis on written and oral communication to ... and help us put health first** The Call Center Representative represents the company by addressing incoming telephone, digital,...(1) year of previous experience working in an inbound customer service call center. + High school… more
- Conviva (Albany, NY)
- …appropriate plans that will lead to their resolution. + Provides exceptional customer service , ensuring that all interested parties are continually updated ... help us put health first** The Billing & Reconciliation Representative determines discrepancies between company records and the records...Diploma or equivalent. + 1 or more years of customer service experience. + Must be comfortable… more
- New York State Civil Service (Albany, NY)
- … customer issues and/or problems.Qualifying Experience may include call center agent, customer service representative , sales representative providing ... credit hours and one year of work experience in customer service OR a high school diploma...at least one year of permanent, contingent-permanent, or 55b/c service in a Senior Employment Security Clerk.… more
- Highmark Health (Albany, NY)
- …(2) years of progressive experience in sales or four (4) years of experience in customer service . * PA insurance agent license or acquire license within sixty ... (60) days of hire. Preferred * BA/BS Degree * Customer service experience * Telephonic sales experience...Spanish) * Experience within an insurance, healthcare, HMO or Senior Services environment * Proficiency with MS Office applications… more
- Momentive Performance Materials Inc. (Niskayuna, NY)
- Job Title: Senior Logistics Finance Analyst Summary:In this role, you will oversee the analysis of Logistics costs and support the Business Units with understanding ... their freight spend. Responsibilities Include: + Work with Senior Analysts on monthly financial close activities, all planning, forecasting, and reporting models +… more
- Guardian Life (Pittsfield, MA)
- …provide status updates to management and project teams. + Monitor overall customer service experience to proactively identify gaps and recommend improvements. ... As an Operations Senior Consultant you will support system administrative access...highly accountable and motivated to improve and deliver the customer experience by contributing to team and company success.… more
- WM (Albany, NY)
- …age, national origin, disability, or veteran status. **I. Job Summary** This Senior Manager oversees a global team responsible for consultation, planning and ... the team to deliver on projects/enhancements for assigned HR system(s)/module(s) including Service Now HR Service Delivery, Oracle Recruiting, Talent Management… more
- Guardian Life (Pittsfield, MA)
- …driven and self-motivated individual to join our Client Outreach team. As a Senior Client Outreach Specialist, you will partner with Guardian General Agencies to ... help drive referrals and improve the customer experience through proactive outreach to existing clients. You...Representatives, and staff members to help drive sales and service clients + Service Park Avenue Securities… more
- Momentive Performance Materials Inc. (Niskayuna, NY)
- Job Title: Senior Project Manager - IT Global Project Management Office - Hybrid Summary:Lead cross-functional project teams and oversee the planning, strategy and ... physical demands and work environment characteristics described here are representative of those that must be met by an...plus paid holidays. Additional time off with years of service . + 401k savings plan with 5% employer match… more
- HealthEdge Software Inc (Albany, NY)
- …and experiences to theWellframeinternal teams and derive opportunities for product and service enhancement. Staff adoption support and customer analyses will ... works closely with internal and external stakeholders toidentifyand promote customer digital adoption initiatives and digital transformation within theWellframeplatform.Reportinginto… more
- Albany Medical Center (Albany, NY)
- …of daily workflow within a primary unit Skills, Knowledge & Abilities: + Proven customer service skill with ability to exceed expectations + Ability to ... be completed, escalating as identified. Knowledge encompasses the Patient Access Representative and Patient Access Specialist. (See Patient Access Specialist job… more
- Everon (Albany, NY)
- …and devices. Typically works on less complex issues or assists a more senior service tech with complex issues. **_Duties And Responsibilities:_** + Services, ... panels, wiring and devices. + Provides reliable, high quality customer support. + Provides customer instruction on...and completion of assigned tasks. + Provides documentation of service and hours worked. + Completes and submits all… more
- Vylla Title (Albany, NY)
- … management, develop and execute methods to achieve strategic goals. Provide excellent customer service to all internal and external customers. Perform all ... our amazing team and work remote anywhere in California!** The Business Development Representative II will be responsible for the development of new Title and Escrow… more
- Albany International Airport (Albany, NY)
- …reviewed in progress and upon completion for quantity, quality, timeliness, teamwork, customer service , and other factors. Operates vehicle airside and landside ... to news media requests. + Ensures coordination with the US Secret Service , State Department, Federal Bureau of Investigation (FBI), TSA, and other agencies… more