- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews ... in both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them… more
- Cardinal Health (Atlanta, GA)
- …patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to ... for patient follow ups or confirmations + Demonstrate superior customer support talents + Interact with the patient referral...and work with a sense of urgency + Maintaining quality and providing an empathetic and supportive experience to… more
- Molina Healthcare (Atlanta, GA)
- **Job Description** **Job Summary** Responsible for continuous quality improvements regarding member engagement and member retention. Represents Member issues in ... High School diploma. **REQUIRED EXPERIENCE:** 2 years experience in customer service, consumer advocacy, and/or health care systems. Experience conducting… more
- BioLife Plasma Services (Duluth, GA)
- …quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma ... Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations....collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You… more
- AON (Alpharetta, GA)
- Aon is looking for an Operations Specialist As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective ... helping our colleagues and clients succeed. Job Responsibilities + Performs daily quality audits for Analysts as required as it pertains to benefit adjudication,… more
- State of Georgia (Gwinnett County, GA)
- Identity and Driver Credential Specialist 1 (MSA) - Norcross Georgia - Gwinnett - Norcross ... job that will allow you to utilize your superior customer service skills in a rewarding environment? . Are... Service Center for which you are applying * Bilingual skillset preferred Working Conditions for this position are… more
- CVS Health (Atlanta, GA)
- …member of our Special Needs Plan (SNP) care team, the telephonic Care Manager Specialist (CMS) plays a key role in coordinating the care of our members, particularly ... Support team objectives, enhance operational efficiency, and ensure delivery of high- quality care to members. This may include participating in special projects,… more
- Molina Healthcare (Atlanta, GA)
- …Prepares and utilizes reports to monitor and audit all systems, procedures and the quality of customer services provided. Assist with representing the unit at ... Molina Healthcare is hiring a Supervisor, Member Outreach, Training Specialist . This remote role will have a focus on...SharePoint (Able to Be the Administrator), Teams Channels + Bilingual is a plus! (Spanish or Mandarin) + Design,… more
- Regions Bank (Atlanta, GA)
- …a place to expect more opportunities. If you are focused on results, dedicated to quality , strength and integrity, and possess the drive to succeed, then we are your ... the system. **Job Description:** At Regions, the International Banking Product Specialist develops and grows Regions' relationships and provides product expertise… more
- Acuity Brands (Atlanta, GA)
- …management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver ... systems and a demonstrated commitment to delivering exceptional technical support and customer service. Based near our Conyers, GA office, the Field Support… more