- Rithum (Atlanta, GA)
- …optimized consumer shopping journeys from beginning to end. **Overview** As a Senior Deal Desk Analyst within our Revenue Operations team, you play a pivotal ... for any deals that meet the criteria requiring Deal Desk review. + Reviews deal structure in accordance with...and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5… more
- CAI (Atlanta, GA)
- Service Desk Analyst **Req number:** R6631 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services ... are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As a Service Desk Analyst , you will be responsible for receiving requests from… more
- Emory Healthcare/Emory University (Decatur, GA)
- …Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia or Wisconsin. **Description** The IT Service Desk Analyst II provides customer support for IT ... detail and resolved or properly assigned in ServiceNow. The Service Desk operates 24/7 365 days per...without a degree. + A+ Certification, or Support Center Analyst Certification, or IS related Certification preferred. **Additional Details**… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major Incident Notifications (MINs) to ... + High school diploma and three years of relevant IT service desk experience, OR an equivalent combination of education, training, and/or experience.… more
- State of Georgia (Fulton County, GA)
- Help Desk Analyst 1 Georgia - Fulton...shared service centers. Position Description: The Help Desk Analyst utilizes Workday software to handle ... and State Travel and Expense System (Concur). The Help Desk Analyst is the first point of...the following: . One to two years of help desk or customer service experience . Ability… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for an experienced Help Desk Analyst II to join our team in Atlanta, Georgia. In this role, you will be responsible for providing ... Microsoft Windows 10, and basic troubleshooting techniques. * Experience with service desk ticketing systems and customer service best practices. Technology… more
- Georgia Systems Operations (Tucker, GA)
- …Time Off Provides leadership and strategic direction for the Shared Services IT's Service Desk function, supporting GSOC, GTC, and OPC, ensuring customer ... Responsible for the supervision, management, maintenance and coordination of centralized IT Service Desk resources to ensure the timely delivery of superior… more
- Axis (Alpharetta, GA)
- …lines insurance and reinsurance. We stand apart for our outstanding client service , intelligent risk taking and superior risk adjusted returns for our shareholders. ... candidates taking part in the selection process. **Claims Business Analyst ** **How does this role contribute to our collective...is necessary._ _While much of the work may be desk -bound, there might be occasions requiring mobility within the… more
- Robert Half Technology (Atlanta, GA)
- …supervision, prioritizing tasks effectively. * Utilize ServiceNow for tracking and managing service desk tickets. Requirements * Proven experience in an IT ... Description We are looking for a skilled Sr. IT Support Analyst to join our team in Atlanta, Georgia. In this role, you will provide Tier I and II technical support,… more
- Evolent (Atlanta, GA)
- …solver + Basic knowledge of web development + Familiarity with JIRA Service Desk ticketing system/Confluence experience, Microsoft Azure - Application Insights ... Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you...databases, SQL, XML, EDI/x12 transactions is preferred + Customer service experience is preferred To ensure a secure hiring… more
- Public Consulting Group (Atlanta, GA)
- …To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will ... the use of data-driven problem solving and case management. Our service professionals partner with internal and external stakeholders including clients, client… more
- BrandSafway (Atlanta, GA)
- …monitoring data related to compliance efforts. Misc: + Poster Compliance + Help desk tickets + Unemployment hearings + Translations + Global Holiday Calendar + Other ... and ~40,000 employees, BrandSafway delivers a full range of industrial service solutions. BrandSafway supports maintenance and refurbishment projects as well as… more
- Chick-fil-A (Atlanta, GA)
- …of leadership or supervisory experience + Leadership position leading team(s) + Customer service experience + Help Desk /Call Center leadership experience, a plus ... Chick-fil-A, Inc. delivers 24/6 support services to over 3,000 quick- service restaurants, ensuring seamless operations for Chick-fil-A Franchisees-Operators and… more
- ADP (Alpharetta, GA)
- …+ At least 5 years of Pricing or FP&A experience, in a Deal Desk /Client/Customer Service environment + A strategic thinker with exceptional business acumen + ... including month-end, quarter-end, and year-end, ensuring the team achieves or exceeds service level agreements. You will have responsibility for the following: +… more
- State of Georgia (Fulton County, GA)
- …pension plan handbooks to the more complicated member and retiree accounts Customer Service | Ability to understand customer needs by actively listening and asking ... to determine when a call transfer to a Pension Analyst or more experienced Customer Care Specialist is necessary...Agency and State to maintain the public's trust Customer Service Understands that all State employees have external and/or… more
