- ICF (Reston, VA)
- Description The Bilingual Quality Assurance (QA) Specialist , reporting to the Call Center Quality Assurance (QA) Supervisor, will monitor the ... with performance based contracts primarily focused on the productivity, quality and delivery of service for ICF contracts supporting...to emphasize that your new role as a QA Specialist requires you to be completely engaged with agents… more
- Serco (Washington, DC)
- …for a career where you can make a difference every day? Serco is looking for a Quality Assurance Specialist to join our team! The Quality Coordinator is ... the success of our citizen-centric service model. **As a Quality Assurance Specialist , you will:**...a contact center or as aSupervisor in a multi-channel, bilingual contact center. + Demonstrated experience and knowledge of… more
- ICF (Reston, VA)
- …well as experience providing technical assistance on performance measurement. + Support quality assurance , continual quality improvement activities, and ... Description ICF is currently seeking a Senior Technical Assistance Specialist to work on a HRSA project as the...federal staff). + 3+ years of experience in consultative, quality assurance , and continuous quality … more
- General Dynamics Information Technology (Fairfax, VA)
- …Must Be Able to Obtain:** None **Public Trust/Other Required:** Other **Job Family:** Quality Assurance **Skills:** Call Center,Call Center Quality ... Assurance ,Contact Center Services,Customer Service Programs,Service Quality Assurance **Experience:** 8 + years of related experience **Job Description:**… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …state pharmacy guidelines in ordering, storage, and disposal of medications; + Performs quality assurance review; + Monitors and assesses clients to identify ... is necessary to meet client needs. We encourage candidate's bilingual in English and a foreign language to apply....and guidelines; + Knowledge of documentation, nursing diagnosis, and quality assurance ; + Knowledge of human growth… more
- ICF (Reston, VA)
- …collaboratives on state-led evaluations. + 3+ years of experience in consultative, quality assurance , and continuous quality improvement methods, including: ... Description ICF is currently seeking a Senior Technical Assistance Specialist to work on a HRSA project as the...will deliver training and technical assistance (T&TA) to support high- quality implementation of home visiting through TA; improve the… more