- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- CACI International (Arlington, VA)
- …Type of Travel: Local * * * The Technical Operations Center (TOC) Service Desk Agent provides mid -level support for an Information Technology (IT) ... Technical Operations Center Service Desk Agent Job Category: Information...etiquette in responding to customer calls or inquiries for service and support . * Demonstrate strong writing… more
- TekSynap (Chantilly, VA)
- … Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and applications,using the ... for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice and guidance on installation, adaptation, configuration… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- … Desk Specialist, Mid -Level Active TS/SCI with Poly REQUIRED** **Category:** Service Desk / End User Services **Main location:** United States, District ... service and maintaining a positive attitude. * Hardware/Software Support : Assisting with the installation, configuration, and troubleshooting of hardware and… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Systems Administration **Skills:** Customer Service ,Information Technology (IT) Support ,Microsoft Office **Experience:** 3 ... Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support ...AN IMPACT: + Providing a high level of technical support and service to our onsite and… more
- Shuvel Digital (Washington, DC)
- …The Help Desk Engineer will troubleshoot issues to provide excellent customer service and support to system stakeholders. Work Location This is a long-term ... multiple teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS) in the… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- … service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- CACI International (Forest Heights, MD)
- … Desk team. As a Service Desk Analyst, you will provide mid -level support to a team that receives and resolves 15,000 tickets month, in support ... Service Desk Analyst Senior Job Category: Information...* * * **The Opportunity:** CACI is seeking a Service Desk Analyst to support an existing IT … more
- System One (Bethesda, MD)
- …Desk Engineer Job Description: We are seeking a mid -level or senior Help Desk Engineer to support a 200+ person insurance company operating in a hybrid ... teams. + Excellent problem-solving and communication skills. + Familiarity with help desk ticketing systems and remote support tools. System One, and its… more
- DarkStar Intelligence LLC (Washington, DC)
- …Collection Management Officer (HCMO), HUMINT Collection Managers Course (HCMC), Operations Support Officer Course (OSOC), HUMINT Desk Officer Course (HDOC), ... Mid -Level HUMINT-Enabling Instructor Position Summary DarkStar Intelligence is...Counterintelligence Polygraph (Preferred) Primary Duties and Responsibilities: + Design, support , and deliver comprehensive training in all areas of… more
- Marriott (Bethesda, MD)
- …Information** Remote position for group sales opportunities, Preference to reside in Mid America States **Job Number** 25103671 **Job Category** Sales & Marketing ... customer inquiries and lead requests for groups (eg, Full Service and MSB, 10-99 peak room nights) within predefined...experience in the sales and marketing, guest services, front desk , or related professional area. OR * 2-year degree… more
- Alaka'ina Foundation Family of Companies (Arlington, VA)
- …of Companies (FOCs) is looking for an Assistant Customer Technical Representative (ACTR) - Mid level to provide support to our government customer located in ... Assistant Customer Technical Representative ( MID ) Location VA - Arlington Job Code 13019...Assist with technical refreshes of NMCI assets. Examples of support include providing notifications of upcoming tech refreshes, providing… more
- THOR Solutions, LLC (Washington, DC)
- THOR Solutions is actively seeking a highly motivated mid -level Naval Architect to support the United States Coast Guard (USCG)'s Ship Design Team in Washington, ... Service -Disabled Veteran-Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense, Department of Homeland Security,… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** We're seeking a dynamic and experienced Mid -level Acquisition Management Specialist to join Serco's Amphibious Ship Section. This is a great… more
- Amentum (Washington, DC)
- …level. A typical day in the life on this program involves: - Provide Help Desk support for escalated tickets - Optimize the workplace through administrative and ... You will be responsible for creating and maintaining new Service Level Agreements. Identify gaps in workflow processes and...logistics support - Provide budgetary data analysis - Leverage Microsoft… more
- SAIC (Washington, DC)
- …**Qualifications** Skills and Experience Desired: An experienced Executive-Level, Support Technologist with excellent technical and interpersonal/Customer Service ... in a very fast-paced environment. Must have strong customer service skills and be able to multitask between hardware...POSSESS A HIGH SCHOOL DIPLOMA AND 3 YEARS OF DESK SIDE SUPPORT EXPERIENCE. DIPLOMA MAY BE… more
- Acclaim Technical Services (Mclean, VA)
- …DC area firms and continues to grow. We are actively hiring a Technical Support Analyst, Staff with TS/SCI clearance and polygraph to join our Mission Technology ... Division working in McLean, VA. Seeking a motivated, career and customer-oriented Enterprise IT Support Officers (EITSO) to serve on a team of IT support … more
- ISC2 (Washington, DC)
- …and end-user escalations. This position serves as the **primary escalation point** for the Service Desk and is expected to lead in issue resolution across ... Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure...+ Serve as the primary escalation point for complex Service Desk incidents and requests, including user… more
- G2 Ops, Inc. (Arlington, VA)
- …elaborate. For this opportunity, we are seeking a highly motivated, team-oriented Mid Systems Engineer, to support engineering projects across multiple domains. ... your work is secure. You will have a shiny desk at our G2 Ops office, plus the opportunity...this opportunity, we are seeking a highly motivated, team-oriented Mid MBSE Engineer, to support engineering projects… more
- SAIC (Washington, DC)
- …We are currently seeking a motivated, career and customer service oriented Mid -level Tier II Help Desk /Asset Management Technician to begin an exciting and ... hardware following the asset management process and the end-user device depot service . + Support the management of inventory throughout the Asset life cycle for… more