- Insight Global (Washington, DC)
- Job Description Deskside support for any user where a...to obtain a Public Trust Past experience providing IT ( Tier II ) support in a Windows ... from the Service Desk or identified by the on-site user base Break/Fix support for government provided end-user computer devices, such as replacing hard drives or… more
- TekSynap (Arlington, VA)
- …and user resources. + Oversee the Tier I Call Center, Tier II Deskside and Remote Support , and other optional task areas to ensure compliance with ... incident management, service requests, and problem resolution with internal and external support teams. + Monitor service desk metrics, including average speed to… more
- Leidos (Reston, VA)
- …(BMC Smart Reporting), tasks, and work orders. **Additional Primary Responsibilities:** - Support Tier I-III system, networking, and engineering personnel to ... year** The candidate will obtain and maintain System Administrator and\or Network Administrator II functions and services in support of the agency and customers… more