- Lincoln Financial (Washington, DC)
- …all work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow ... incident , problem and change management system. + Responsible for reviewing, identifying, and escalating...area(s) of responsibility, assesses the impact, and collaborates with management to incorporate new trends and developments in current… more
- TekSynap (Washington, DC)
- …Clearance + Active DoD 8570 IAT I certification + 4+ years of experience in a Tier II or equivalent technical support role. + Proficient in using ServiceNow for ... incident and problem management . + Strong analytical...certification, or HDI Certification **Overview** We are seeking a Tier II Service Desk Technician to join… more
- General Dynamics Information Technology (Springfield, VA)
- …Family:** Engineering (General) **Skills:** Cybersecurity, Incident Response,Security Incident Response **Certifications:** Certified Incident Management ... to improve response outcomes in the event of a cyber- incident . All Contractor personnel performing CSOC Tier ...the Government generates and updates reports in the Joint Incident Management System (JIMS), Incident … more
- TekSynap (Fort Belvoir, VA)
- …unauthorized activity across the Enterprise Network Environment using industry-standard incident response processes. + Conduct root cause analysis for cybersecurity ... SPL, Python, or PowerShell) to automate or enhance threat detection and incident response workflows. **REQUIRED QUALIFICATIONS** **Experience** + Minimum of 5 years… more
- CACI International (Forest Heights, MD)
- …Rooms, to more complex integrated AV systems. **Responsibilities:** Serve as an on-site Incident Management / Tier II Technical Operations member ... responsible for incident management and completing pre-defined requests. Responsibilities include: + Provide...Join troubleshooting bridge calls for major incidents. + Perform Tier II -level administration tasks to fulfill pre-defined… more
- CACI International (Washington, DC)
- Network Engineer- Tier 3- Intelligence Community Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... a part of our great team and make a difference. **Responsibilities:** As a Tier 3 Network Engineer, you'll be challenged with hard complex support problems where you… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... + Makes recommendations that enhance operational efficiencies for network monitoring, management , and overall operations. + Uses experience and knowledge articles to… more
- William C Brown Inc (Springfield, VA)
- …Quality Control Services - Conduct Quality Control reviews of a percentage closed Tier II tickets each week to ensure proper analysis, categorization, ... Cyber Security Operations Specialist II EOE Statement We are an equal employment...Systems and Networks. + Supervises operation of Electronic Key Management System, other information security duties, and Public Key… more
- CoreSite (Washington, DC)
- …systems and software programs - ie, MS Word, Excel, MS Outlook + A Tier II technician will gain an on-the-job understanding of the mechanical, electrical, ... nurturing your professional growth and success. Data Center Technician II Role: The Data Center Technician II ...for the Night Shift, 10pm-6am, Sunday - Thursday A Tier 2 technician will be responsible for day to… more
- Virtual Service Operations (Lorton, VA)
- …in ensuring network stability and performance! Opportunity: VSO is seeking a skilled and detail-oriented Tier 2 - NOC Network Analyst II to join our growing team ... NOC Network Analyst II * Lorton, VA (http://maps.google.com/maps?q=Lorton+VA+USA) Description Are you...Responsibilities: + Investigate and resolve escalated network issues from Tier 1 support. + Perform advanced troubleshooting for routers,… more
- Epsilon, Inc (Arlington, VA)
- **Information Assurance Analyst II ** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... international partners and foreign military sales (FMS) clients, providing top- tier desk-side support, and offering adaptable enterprise infrastructure solutions.… more
- William C Brown Inc (Springfield, VA)
- …and when approved by the Government generates and updates reports in the Joint Incident Management System (JIMS), Incident Case Management System ... malware analysis and signature development + Coordinate with CSOC Tier 1 and 2 services to remediate all discrepancies...polygraph + DoDD 8140.01 and DoD 8570.01-M IAT Level II and CSSP Incident Responder. Provides input… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …ensure consistent system performance and operational reliability. **Key Responsibilities:** + Provide ** Tier II support** for incident resolution and user ... strong experience in both **Microsoft Enterprise Systems and Linux administration** to provide ** Tier II support** for a large Federal Intelligence Agency. This… more
- CACI International (Chantilly, VA)
- …and accurate information to support decision-making + Develop, implement, and enforce incident management plans, procedures, and protocols to ensure effective ... the Sustainment and Administration of an Enterprise ServiceNow implementation (IT Service Management (ITSM), IT Operations Management (ITOM, etc.). In this role… more
- CACI International (Chantilly, VA)
- …**Responsibilities:** + Leverage technical background to guide troubleshooting and incident management of technicians responsible for troubleshooting/resolving ... Ensure the team escalates all issues unresolved at a Tier 2 level to Tier 3 to...as needed. + Monitor network performance using various network management tools. + Initiate and coordinate incident … more
- Koniag Government Services (Washington, DC)
- …Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II technical support within a classified ... managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via...procedures + Process and track service requests using ITIL-based incident management + Support video teleconference setup… more
- Optiv (Washington, DC)
- …Identity and Access Management , Vulnerability Management , Endpoint Protection, Incident Response activities, etc.; and will provide tier two production ... threat intelligence bulletins. + Participate in threat hunting and incident response events. + Lead third-party risk management...time. + CISSP or other DoD 8570 IAM Level II certification required, other security certifications are a plus.… more
- Virtual Service Operations (Lorton, VA)
- …Opportunity: VSO is seeking a highly skilled and experienced Senior NOC Network Engineer ( Tier 3) to join our team in Lorton, Virginia. This role is perfect for ... as the escalation point for complex network issues from Tier 1 and Tier 2 support. +...+ Strong knowledge of network security principles, including firewall management , IDS/IPS, and access control. + Proven ability to… more
- Optiv (Herndon, VA)
- …system. + Assist and recommend actions in security operations center tier I and tier II incident response incidents. + Assist in ES tuning performance by ... and will be expected to assist Associate and Level I/ II Engineers with tasking. Excellent communication skills are essential...Spend 80% of their time on engagement delivery. Engagement Management + Serve as a level of mentorship for… more
- General Dynamics Information Technology (Mclean, VA)
- …Required:** None **Job Family:** Systems Administration **Skills:** Storage Management ,Unix,Windows Management **Certifications:** Security+ - CompTIA ... provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of Unix/Windows workstations and servers, including Web servers,… more