- Sinclair Broadcast Group (Hunt Valley, MD)
- As the Customer Experience Manager , you will play a pivotal role in shaping and enhancing the interactions our customers have with our brand. You will be ... across all touch points. Key Responsibilities: + Develop and implement customer experience strategies that align with the company's vision and values. +… more
- Michaels (Anne Arundel County, MD)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - BALT-ANNE ARUNDEL, MD Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Amazon (Jessup, MD)
- …product, and engineering teams. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... your customer 's mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector National… more
- Humana (Annapolis, MD)
- …the CenterWell's digital roadmap, representing the needs of the overall patient, member, or customer experience . The Product Manager must be a self-started ... conceives of, develops, delivers, and manages products for customer use. The Lead Product Manager works...Bachelor's degree + A minimum of five years of experience in digital customer experience … more
- Dodge Construction Network (Annapolis, MD)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- Fujifilm (Annapolis, MD)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Antwerpen Automotive (Sykesville, MD)
- …* Server * Cashier * Customer Development Representative * Customer Service * Customer Experience * General Manager * Assistant Manager * Store ... Hiring Immediately - Sales Executive No Sales Experience Required Job Description: Antwerpen Chevrolet in Eldersburg...* Able to excel in a fast paced environment Experience : We are looking for candidates who have worked… more
- Amazon (Towson, MD)
- …and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture. - ... where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in...Work with a manager to maintain the physical safety and quality standards… more
- Medtronic (Baltimore, MD)
- …for this role will be the mid- Atlantic states. The **Regional Economics Manager ** for Cardiac Implantable Market Access & Customer Economics, serves as ... business partnerships (ie risk sharing agreements). The Regional Economic Manager also serves as the regional resource for all...finance with an advanced degree **Nice To Have** + Experience in hospital and physician customer interactions… more
- Grifols Shared Services North America, Inc (Baltimore, MD)
- …implementation process in order to insure quick Go Live and a quality customer experience . This position is responsible for communicating the resource ... and regions. **Summary** Grifols Diagnostic Solutions is seeking a Senior Project Management Manager to help oversee our West Coast customers. This position is part… more
- Rocket Software (Annapolis, MD)
- …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...our CS organization as we strive to create positive customer outcomes and experience . It also provides… more
- Suburban Propane (Millersville, MD)
- **Overview** We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer -focused and business-oriented to achieve the ... (https://www.phila.gov/documents/fair-chance-hiring-law-poster )_ Email to a friend (https://careers-suburbanpropane.icims.com/jobs/15337/ customer -service-center- manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336054093) **Need help finding… more
- American Express (Annapolis, MD)
- …to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, ... Business and Middle Market Card Members. As a Senior Manager on the Digital Customer Growth Team...of humor + Minimum 3-5 years of relevant work experience **Qualifications** Salary Range: $80,000.00 to $155,000.00 annually bonus… more
- FranklinCovey (Annapolis, MD)
- …post-secondary schools and institutions. To learn more, visit franklincovey.com . **Title:** Manager of Revenue Operations & Strategy - Customer Growth **Payroll ... is seeking a manager of revenue operations and strategy for our customer growth and expansion business. This role will partner and support our Director of… more
- Sharecare (Annapolis, MD)
- …years of contact center supervision or management + Bachelor's degree preferred + Experience in customer service with excellent communication skill set + ... learn more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible for maintaining effective internal support for… more
- Acosta Group (Baltimore, MD)
- …the assigned principals' business (division and/or geographic), within designated " customer accounts". Primary responsibility includes increasing sales and market ... assigned customers at the lowest cost. + Develop a Customer Business Plan that will deliver the principals' business...+ Provide feedback to the Team Leader and/or General Manager on how to build organizational capacity and improve… more
- Compass Group, North America (Hanover, MD)
- …performance and increase profitability (Owners Business Plan) + Coordinate efforts to improve the customer retention and client experience at the point of sale + ... otherwise indicated by state) and good driving record. + Preferred 1-2 years' experience in a customer service position, or a minimum of 1 year of related … more
- JB Hunt Transport (Annapolis, MD)
- …Bachelors: Business Administration/Management (Required), Bachelors: Business Communications **Work Experience :** Customer Service/Account Manager , ... on defining the opportunity strategy to sell to the customer . **Job Description:** Key Responsibilities: * Conduct lead generation...Qualifications:** + Bachelor's Degree. + 2-3 years of relevant experience , or 5+ years experience in sales,… more
- Walgreens (Edgewater, MD)
- …Assistant Manager capacity, with people leadership, business management, and customer -facing experience . We will consider employment of qualified applicants ... law (and pursues PTCB certification, as required by state). ** Customer Experience ** + Engages customers and patients...customer expectations and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing… more
- Compass Group, North America (Baltimore, MD)
- Morrison Healthcare Position Title: System Patient Experience Manager - Baltimore, MD Pay Grade: 13 Salary: [[$60,000-$65,000]] Morrison Healthcare is a leading ... Job Summary Job Summary: Working as the System Patient Experience Manager , you are responsible for managing,...experience ; 4 year degree preferred 2-3 years in-servicing experience in customer service training Hospitality and… more