- Dodge Construction Network (Annapolis, MD)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach… more
- Winland Foods (Annapolis, MD)
- …**Location:** US Works from Home **Job Type:** Field Sales **Job Posting Title:** Customer Business Manager **Job Description:** **Schedule** : Mon- Fri **Work ... and long-term strategic objectives in these categories. This Business Unit Manager will develop short- and long-term strategies, new product platforms, packaging… more
- Cornerstone onDemand (Baltimore, MD)
- The Customer Success Manager (CSM) is responsible for a portfolio of strategic accounts and leverages product expertise and a practitioner's lens to align ... managing ongoing partnerships to maintain a high level of customer satisfaction and loyalty. By maintaining a proactive focus...the CSM drives results leading to renewals, expansion and customer advocacy. As the trusted partner for the … more
- Sinclair Broadcast Group (Hunt Valley, MD)
- As the Customer Experience Manager , you will play a pivotal role in shaping and enhancing the interactions our customers have with our brand. You will be ... responsible for leading and developing a team of customer -focused professionals, designing strategies to improve customer satisfaction, and ensuring seamless… more
- Philips (Baltimore, MD)
- As the Customer Success Manager , you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the ... Customer Success Lead. You will specify and provide planning...in driving for success and 100% digitization of selected customer in both the pre- and post-sales phases. **Your… more
- Amazon (Annapolis Junction, MD)
- Description The AWS Department of Defense (DoD) team is looking for an exceptional Customer Engagement Manager to manage workstreams across the US Army business. ... You will join a team of Account Executives, Customer Solutions Managers, and Solution Architects in overseeing existing...the AWS Army business. The Army sales team provides Customer Obsessed support for the mission, drives innovation, formulates… more
- Pearson (Annapolis, MD)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by collecting, ... managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will...Your focus will be creating strategic programs that accelerate customer adoption of our products, tracking their success, and… more
- Rocket Software (Annapolis, MD)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer ... leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer Success… more
- Michaels (Anne Arundel County, MD)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Store - BALT-ANNE ARUNDEL, MD Deliver a customer centric shopping experience by managing and delivering...the leadership competencies for continued self-development + Serve as Manager on Duty (MOD) + Interacts with others in… more
- Suburban Propane (Millersville, MD)
- **Overview** We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer -focused and business-oriented to achieve the ... (https://www.phila.gov/documents/fair-chance-hiring-law-poster )_ Email to a friend (https://careers-suburbanpropane.icims.com/jobs/15337/ customer -service-center- manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336054093) **Need help finding… more
- Acosta Group (Baltimore, MD)
- …the assigned principals' business (division and/or geographic), within designated " customer accounts". Primary responsibility includes increasing sales and market ... assigned customers at the lowest cost. + Develop a Customer Business Plan that will deliver the principals' business...+ Provide feedback to the Team Leader and/or General Manager on how to build organizational capacity and improve… more
- American Express (Annapolis, MD)
- …relationship with existing Small Business and Middle Market Card Members. As a Senior Manager on the Digital Customer Growth Team you will lead strategic ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...as Card Upgrade/Cross-Sell, Lending Enrollments/Pricing, etc. As a Channel Manager owning these products, you'll have the opportunity to… more
- Sharecare (Annapolis, MD)
- …learn more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible for maintaining effective internal support for ... as past experience in call center operations. The Center Support Services Manager will demonstrate they are culturally aligned with Sharecare Health Data Services,… more
- Compass Group, North America (Hanover, MD)
- …our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll ... (Owners Business Plan) + Coordinate efforts to improve the customer retention and client experience at the point of...driving record. + Preferred 1-2 years' experience in a customer service position, or a minimum of 1 year… more
- Lincoln Financial (Annapolis, MD)
- …opportunity. **Requisition #:** 74361 **The Role at a Glance** As a **Product Manager ** on the Financial Wellness team, you would play a critical role developing ... negotiate price, and determine best solution recommendations based on product quality, customer need, and pricing + Maintains knowledge on current and emerging… more
- GE Aerospace (Baltimore, MD)
- …+ Demonstrates expert persuasion and influencing skills that ensure alignment between customer , product manager and engineering teams. + Owns the release ... Systems Digital Technology team, the Senior Staff Technical Product Manager is responsible for defining the vision, roadmap, and...technical debt. + Partner with the Defense & Systems Customer Support & Sustainment teams including Customer … more
- Extra Space Storage (Windsor Mill, MD)
- …Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager , Retail Associate, Store Associate, Hospitality and Hotel, Front ... Range: $18.50 - $21.00 per hour** As a **Store Manager ** , you will have the opportunity to be...day-to-day operations of one or more sites. + Develop customer relationships by identifying their storage needs and providing… more
- Extra Space Storage (Arnold, MD)
- …Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager , Retail Associate, Store Associate, Hospitality and Hotel, Front ... As a **Store Manager (Lives on Site)** , you will have...day-to-day operations of one or more sites. + Develop customer relationships by identifying their storage needs and providing… more
- Datavant (Annapolis, MD)
- …educational and life experiences to realize our bold vision for healthcare. The Customer Success Manager is part of the Datavant organization and is ... responsible for successful completion of all customer projects. The team coordinates efforts between internal resources and customers in support of custom risk… more
- HD Supply (Baltimore, MD)
- …to meet or exceed total sales and margin plan using a company designated customer relationship manager tool. + Focuses on new account opportunities by utilizing ... Tasks, Responsibilities, and Key Accountabilities** + Manages sales and customer retention initiatives efficiently to enhance overall sales performance,… more