- SHI (Annapolis, MD)
- …business applications, ERP (Microsoft D365 F&O) and CRM (Microsoft D365 Sales, Marketing, and Customer Service ) + Strong advocate for adherence to standards, ... oversee every stage of the delivery for Sales, Marketing, and Customer Service solutions within CRM platform, from analysis, design, delivery, to deployment.… more
- Sharecare, Inc. (Annapolis, MD)
- …problem solving skills. + Exceptional oral, written, and presentation skills. + Excellent customer service skills and ability to adapt approach to various ... periods of time. + Ability to meet established deadlines and handle multiple customer service demands from internal and external customers, within set… more
- Sharecare, Inc. (Annapolis, MD)
- …+ Occupational Therapist Aide + Medical Coder + Dental Assistant + Experience in customer service in a healthcare contact center, provider office, or healthcare ... institution + Experience in successful resolution of high level/sensitive customer service issues. Sharecare and its subsidiaries are Equal Opportunity Employers… more
- Cabela's (Baltimore, MD)
- Pay Range: $16.00 - $21.50 **_POSITION SUMMARY:_** The CLUB Customer Service Outfitter provides world class customer service for our guests while ... FUNCTIONS:_** + Supports a strong commitment to world class customer service and ensures a pleasant and...Provides peer coaching, recognition, and support as a CLUB advocate and representative. + Provides service to… more
- Confluent (Annapolis, MD)
- …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Verint Systems, Inc. (Annapolis, MD)
- …feedback and recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account escalations as ... a strategic role that serves as our number one customer and company advocate . The role displays...afternoon, etc. + Ability to effectively and successfully handle customer service issues and conflict situations +… more
- Confluent (Annapolis, MD)
- …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...(CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective… more
- Rocket Software (Annapolis, MD)
- …through improving operational efficiencies, empowerment of staff, effectiveness of service delivery, and customer satisfaction and retention. **Essential ... performance indicators (KPIs) and progress toward revenue targets and objectives. + Customer Advocacy: Advocate for Rocket customers, ensuring they experience… more
- Cisco (Annapolis Junction, MD)
- …risks, and take advantage of the technology. You will work with Cisco Engineering to advocate for innovation for your customer , and as a liaison share what is ... You'll Do Our Network Consulting Engineers are an integral part of the Customer Experience (CX) team delivering Business Critical Services to our customers. Business… more
- Encore (Lanham Seabrook, MD)
- …with a confident telephone manner, as well as a focused listener * Exceptional customer service standards * Must be a self-starter and self-motivated, but with ... **Position Overview** The Sales & Customer Engagement Director is responsible for identifying, sourcing...future sales, resigns and net new business opportunities. * Advocate for our solutions in the industry, through speaking,… more
- My Plumber Plus (Beltsville, MD)
- …A successful Residential Service Plumber is a skilled troubleshooter and customer advocate , swiftly diagnosing and resolving plumbing issues. You will ... Master or Journeyman License preferred. + Backflow License preferred. + Excellent Customer Service skills. + Ability to diagnose, repair and replace. + Great… more
- Danaher Corporation (Baltimore, MD)
- …in a Life Sciences Service Organization? Do you enjoy delivering outstanding customer service , continuous improvement and be part of a team to accelerate ... Then read on! We are currently seeking a Field Service Engineer who will be responsible for customer...as deemed by Beckman Coulter technical staff. A clear advocate for the customer (internal and external)… more
- TEKsystems (Halethorpe, MD)
- …interactions per day. Specific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced ... 3. Connection issues Work Schedule: 8am - 5pm Skills: Help desk, Customer service , Technical support, Service desk, Troubleshooting, Office 365, Windows 10,… more
- TEKsystems (Halethorpe, MD)
- …interactions per day. Specific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced ... trouble-shooting skills, handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. An average call lasts approximately 6 minutes; first call resolution rate… more
- Lumen (Annapolis, MD)
- …Sales, Global Partnerships, and more. **The Main Responsibilities** + Act as a customer advocate , translating the language of AGT into clear and actionable ... highly visible and outward-facing position requires a blend of customer advocacy, consultative expertise, and architectural leadership to drive...and technical excellence. + Serve as the door and advocate for the Service Design Group and… more
- TD Bank (Bel Air, MD)
- …+ Cross trained to take customer transactions upon hire + Superior Customer Service skills + Strong organization skills to handle multiple tasks in ... to TD Customers + Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice...with proactive insights & recommendations + Serves as a Customer advocate in providing Customer … more
- System One (Baltimore, MD)
- …business aligned processes, and Software Asset Management / ITSM initiatives acting as the advocate for process and customer experience integrity, as well as the ... business aligned processes, and Software Asset Management / ITSM initiatives acting as the advocate for process and customer experience integrity, as well as the… more
- FranklinCovey (Annapolis, MD)
- …understand the learning environment, learner profile, and program timeline. + Advocate solutions by aligning relevant content, technology, and services and clearly ... + Coordinate with internal teams (sales, services, product, and tech support) and advocate for client needs and issue resolution. + Occasional travel for client and… more
- Humana (Annapolis, MD)
- …inception to introduction into the marketplace, by developing products to meet specific customer needs and to achieve specific cost and success outcomes. + Owns the ... outcomes as well as to drive innovation through anticipating customer needs and desired outcomes. + Provides strategic direction...aligns with company's goal + Act as a strong advocate of our new ways of working helping the… more
- Johnson Controls (Baltimore, MD)
- …relationship particularly when selling Performance Contracting initiatives. + Acts as the customer 's advocate in interactions with the JCI organization to ensure ... the best value from the JCI offerings. Sets appropriate customer expectations on JCI product and service ...appropriate customer expectations on JCI product and service offerings. Participates in final project inspection. Ensures that… more