- SHI (Annapolis, MD)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations,… more
- Trellix (Annapolis, MD)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Wolters Kluwer (Annapolis, MD)
- The ** Customer Success Manager , Lippincott Solutions** is responsible for driving the implementation of all Nursing Solutions products into existing and new ... targeted, scheduled lead generation campaigns as directed by Sales Manager . This would include phone calls, email campaigns, and...if no degree, 3 years of sales support or customer success experience. **Required Experience: 2+ years… more
- Cleo (Annapolis, MD)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- Cengage Group (Baltimore, MD)
- …. **We believe in the power and joy of learning** The Ready To Hire Customer Success Manager participates and will work to develop, manage and ... + Two or Four-year college degree desired + 2-4 years professional business-to-business sales/ customer success experience + Should be a great teammate with… more
- PagerDuty (Annapolis, MD)
- …explore life at PagerDuty, discover opportunities, and sign-up for job alerts! The Principal Customer Success Manager is aligned at the customers' key ... and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can… more
- Microsoft Corporation (Baltimore, MD)
- We are looking to hire a Customer Success Account Manager to join Microsoft Federal. Microsoft is on a mission to empower every person and every organization ... Microsoft customers successfully realize their business outcomes. **Responsibilities** As a Customer Success Account Manager , you are the primary customer… more
- Wolters Kluwer (Annapolis, MD)
- **Project Manager ( Customer Success Specialist) - Remote R0037213** **Job Description Summary:** The Customer Success Specialist - Project Manager ... Services for enterprise customers. In this capacity, the Project Manager will be the main contact for the ...Manager will be the main contact for the customer and internal partners during onboarding. They are responsible… more
- Trellix (Annapolis, MD)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added DESCRIPTION The Product Manager , Customer Success position is ... environment with global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support… more
- iCIMS (Annapolis, MD)
- …5+ years of prior experience in a customer facing role with accountability for customer success and renewals in a SaaS environment or experience in a talent ... tools including Gainsight, you'll build and continually update mutual success plans, aligning customer goals with an...and continually update mutual success plans, aligning customer goals with an effective talent acquisition strategy. With… more
- Cengage Group (Baltimore, MD)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations, Customer Success ** will ... indicators, tools and analytics that support the US Higher Education Customer Success organization, as well as driving continuous improvement in process design… more
- Lumen (Annapolis, MD)
- …valuable feedback to improve the company's offerings. The role reports directly to the manager of Customer Success and is considered an individual ... world and shape the future. **The Role** As a Customer Success Advocate I you will play...and empower customers to self serve + Leverage and manager overall customer metrics, which include … more
- Lumen (Annapolis, MD)
- …and cross-sell opportunities and engaging sales accordingly. This role reports directly to the manager of Customer Success and is considered an individual ... digitally connect the world and shape the future. **The Role** As a Customer Success Advocate II you will have the opportunity to ensure our Mid-Market customers… more
- Cardinal Health (Annapolis, MD)
- …**_contributes to Cardinal Health_** The Clinical Manager for our Gastroenterology (GI) Customer Success team is responsible for leading the Customer ... specific objectives defined by the VP of Customer Success . In this role, the manager will be held primarily accountable for the overall direction and… more
- Verint Systems, Inc. (Annapolis, MD)
- …Reporting, Dashboards, adhoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during analysis relative to verticals or… more
- Amazon (Annapolis Junction, MD)
- …solutions and services. World Wide Public Sector team is looking for an exceptional Customer Solutions Manager to join our fast growing National Security Sales ... (USIC) cloud technologies and activities. In the role of Customer Solutions Manager , you will spend the...best path forward, and proposed next steps necessary for success . * Meet regularly with Account Executives to provide… more
- CACI International (Annapolis Junction, MD)
- Talent Acquisition Manager - Maryland Customer Job Category: Human Resources Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... Required: Type of Travel: * * * The Recruiting Manager position will lead a team of 6 Talented...considers security clearances at higher levels with the Maryland customer . Your written and verbal skills are clear and… more
- Amazon (Columbia, MD)
- …spanning new offerings to ensure that our services scale to meet diverse customer requirements in restricted access regions. You will have the exciting opportunity ... customers and AWS colleagues who are responsible for driving customer adoption. You will have the opportunity to work...and professional life is crucial to your happiness and success here, which is why we aren't focused on… more
- Niagara Bottling LLC (Baltimore, MD)
- …competitive compensation and benefits packages for our Team Members. CI Manager Manages the development and implementation of continuous improvement strategies in ... decision-making, statistics, SPC, and related proficiencies. The Plant CI Manager leads as a manager of process,...to use data for creative problem solving + Proven success in working with people in a change program.… more
- Wells Fargo (Towson, MD)
- …today. **About this role:** Wells Fargo is seeking a Forward Hire Associate Branch Manager (SAFE) for National Branch Network as part of the Consumer, Small and ... role with a great career path. The Associate Branch Manager Forward Hire is designed to provide a consistent...Hire is designed to provide a consistent and positive customer and employee experience across a specific geography. Throughout… more