- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining ... / SSA, Unity Supply, Property Book, Finance, and Access modules + Help Desk ServiceNow ticket management **Other Job Specific Skills** + Works independently with… more
- TAD PGS, Inc. (Laurel, MD)
- … Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be able ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring for a Linux Administrator/Support Desk Analyst (SDA) provides service desk and application and security management ... $92,500.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5880/linux-administrator-support- desk - analyst ujms/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5880_… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for anIT Help Desk Technicianto join a leading Company located inLaurel, MD. **Work location 100% onsite in Laurel, MD ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...work experience + Must have at least 5 years Tier 2 IT Technical support experience + Must be… more
- Lockheed Martin (Hanover, MD)
- …competitive and comprehensive benefits package\. **The Work:** The helpdesk team manages tier 1 tickets to either resolution or escalation\. This team maintains ... or 3 years of professional experience with a related Masters degree\. \- Analyst experience or knowledge of customer compliance rules using tools UTT, UEE,… more
- CACI International (Annapolis Junction, MD)
- …lower level employees * Provides advice, guidance, and direction to other technical help desk technicians with complicated user questions or requests Interacts ... Business Systems Analyst Job Category: Information Technology Time Type: Full...complicated user questions * Escalate complex system questions to Tier II & III Support and appropriate Government stakeholders… more
- Amentum (Annapolis Junction, MD)
- …that may include training and evaluation; and, to support daily activities of the County Help Desk to include answering trouble calls and providing Tier 2 ... second line diagnosis for PC/Tablet hardware and software problems, and provide help desk problem resolution. Employees receive general supervision from a… more