- Kaizen Approach, Inc (Annapolis Junction, MD)
- We are currently looking to hire an experienced Help Desk Specialist to provide 24x7 Help Desk support as defined by first response/Tier 1/Level 1 ... support + Experience in receiving, triage and route tickets to Tier 2 Help Desk according and compile and organize data for monthly status reports + Experience… more
- American Express Global Business Travel (Annapolis, MD)
- …by executing strategic and operational travel management on behalf of our customers. The Help Desk Specialist within the TPM outsource practice line will ... responsible for providing extensive travel operational and stakeholder management. The Help Desk Specialist is responsible for the day-to-day operation and… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with a company who values your contributions? We are currently looking to hire a Help Desk Specialist to support our very mission-focused customer. In this ... and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual resources… more
- CACI International (Fort Meade, MD)
- Help Desk Support Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... Up to 10% Type of Travel: Local * * * CACI is seeking a Help Desk Support Specialist to provide technical assistance on computer systems. You must have… more
- General Dynamics Information Technology (Fort Meade, MD)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI** ... **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist - Intermediate** with GDIT. A career in enterprise IT means… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist ** to join our team ... questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues for users.… more
- Stratus Solutions (Linthicum Heights, MD)
- …they need to fulfill their true potential. A day in the life: Provides 24x7 Help Desk support as defined by first response/Tier 1/Level 1 support. Provides phone ... you must have): * Active TS/SCI w/ Polygraph Clearance * Five(5) years of Help Desk experience with a Bachelor's Degree in a Business, Technical or Math related… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- …requirements definitions and analysis, and establish system security designs. You will help design, develop, implement and/or integrate IA and security systems, and ... system components including those for networking, computing, and enclave environments to include those with multiple enclaves and with differing data protection/classification requirements. You will build IA into systems deployed to operational environments… more
- Koniag Government Services (Baltimore, MD)
- …, a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public ... Trust Clearance** to support TGS and our government customer in Baltimore, MD. **_Monday through Friday, 830am to 5pm. This role may require travel to Falls Church, VA as needed as well as other surrounding customer sites._** We offer competitive compensation… more
- Rocket Software (Annapolis, MD)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Deal Desk Specialist position supports the sales teams throughout the sales cycle ... governance for sales transactions. The role is designed to help sales maximize revenues and gain approvals on sales...process. **Qualifications:** + At least 3 years of Deal Desk , Contracts, Sales or Sales Operations experience in software… more
- TEKsystems (Catonsville, MD)
- …and providing assistance to other members of the team. Additional Skills Help Desk , Customer service, Troubleshooting, Active Directory, Windows 10, VPN, ... environment, VIP requests are regular About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new… more
- American Express Global Business Travel (Annapolis, MD)
- …will be responsible for providing extensive travel operational and stakeholder management. The Help Desk Leader is responsible for the day-to-day operation and ... discuss volume, productivity, customer deliverables, process, and service levels. + Lead Help Desk Specialistsregarding daily inquiries and escalations. + Serves… more
- CACI International (Fort Meade, MD)
- NOC Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel ... performance and security? **Join our team as a NOC Specialist - on the day shift M-F 6AM to...After-Hours Systems Engineer is the backbone of the Service Desk after-hours and is responsible for supporting client environments… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Computer Repairs, Help Desk Support,Information ... At GDIT, people are our differentiator. As an Information Technology Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work… more
- COMSO, Inc (Fort Meade, MD)
- …for the requesting organization + Responsible for attending meetings that affect Help Desk Process and procedures + Effectively communicate ticket follow-ups, ... Customer Support Specialist I (TS/SCI w/ Polygraph) Fort Meade, MD...to provide first contact resolution for Tier 1 (Service Desk ) and Tier 2 (Escalation) support via the telephone,… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …for the requesting organization. + Responsible for attending meetings that affect Help Desk Process and Procedures. + Effectively communicate ticket follow-ups, ... Concepts, Inc. is looking to hire a Customer Support Specialist for once of our new Programs. This role...to provide first contact resolution for Tier 1 (Service Desk ) and Tier 2 (Escalation) support via the telephone,… more
- Ethos Veterinary Health (Annapolis, MD)
- …Dental Center in Annapolis, MD is hiring a full- time experienced Client Care Specialist to join our Specialty team! COMPANY OVERVIEW The Animal Dental Center (ADC) ... integral part of our veterinary specialty team, CSR members help create, set, interpret, and implement best client policies...put hard copy in appropriate DVM's box or on desk . Send callback to appropriate doctor to check incoming… more
- Marriott (Annapolis, MD)
- …of Technical Services and Security Compliance, the Technical Triage Services Specialist is responsible for daily work product of vulnerability management ... remediation. In addition they may be called apon to help coordinate the dispatch of, and act as the...Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations in core technologies as… more
- EMCOR Group (Baltimore, MD)
- …systems + Provide basic Active Directory Users & Computers Support + Provide end user help desk support + Ensure that Corporate SOP's are met + Manage mobile ... **Description** **Job Title: IT Support Specialist (On-Site)** **Location: Baltimore, MD 21227** **Reports to:...centers, hotels, and research laboratories. **SUMMARY:** The IT Support Specialist assists the company in meeting its objectives and… more
- Lincoln Financial Group (Annapolis, MD)
- …Glance** We are excited to bring on a **Long Term Disability (LTD) Technical Specialist II** to our Group Protection Organization in a work from home environment. ... _Background Details_ As a Long Term Disability Technical Specialist , you will be responsible for managing highly complex...met. + You will effectively manage your time and desk organization while coaching others on techniques and systems… more