- Kaizen Approach, Inc (Linthicum, MD)
- …impact with a company that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer by providing ... and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual resources… more
- Public Consulting Group (Annapolis, MD)
- …Responsibilities** + Provides excellent customer service to all customers + Fields incoming help requests from end users via a variety of intakes (phone, walkup, ... email, etc) + Documents all pertinent end user identification information, including name, department, contact information, and nature of request or incident. + Records, tracks, and documents the Incidents and requests in the ticketing tool. Ensure all… more
- Johns Hopkins University (Baltimore, MD)
- …formula. **Preferred Qualifications** + Bachelor's Degree preferred. + Experience with service desk , help desk , call center or comparable front-line ... We are currently accepting applications for a **_Student Support Specialist ._** This person will be part of a team...multiple modalities (email, in-person, and phone). The Student Support Specialist must have a pleasant disposition and a positive… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware,Information Technology (IT),Remote Access,Remote ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as an Information… more
- Prime Therapeutics (Annapolis, MD)
- Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every ... decision we make. **Job Posting Title** MTM Specialist Sr **Job Description** The Senior Medication Therapy Management...calls to MTM staff or other Prime Therapeutics department help lines + Other responsibilities as assigned **Education &… more
- Lincoln Financial (Baltimore, MD)
- …**The Role at a Glance** We are excited to bring on a **Relationship Management Specialist ** for our Local Market Account Management Team. In this role you will be ... and/or Houston, Texas** . _Background Details_ As a Relationship Management Specialist , you will be responsible for building and maintaining relationships with… more
- NCR VOYIX (Annapolis, MD)
- …institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems. Our customers are ... your local favorite around the corner. Title: Senior Tech Specialist Location: MARYLAND, VIRTUAL Position Summary: This position is...QUALIFICATIONS: + Previous experience working on an IT Service Desk supporting 500+ customers + 5+ years of IT… more
- Amentum (Annapolis Junction, MD)
- …may include training and evaluation; and, to support daily activities of the County Help Desk to include answering trouble calls and providing Tier 2 software ... second line diagnosis for PC/Tablet hardware and software problems, and provide help desk problem resolution. Employees receive general supervision from a… more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. +...accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- Synergy ECP (Annapolis, MD)
- …troubleshooting and maintenance of Crestron based AV/MM systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... FSP level clearance with the Maryland customer. Certified Technology Specialist (CTS), CTS-Installation, CTS-Design certification is desired. The following skills… more
- Fujifilm (Annapolis, MD)
- **Position Overview** The Lead National Support Specialist [NS3], provides an additional level of expertise and experience to the customer service national support ... and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span...their head towork on equipment that is on a desk , on the floor, or mounted to the ceiling,… more
- Deloitte (Baltimore, MD)
- …ranging from keeping the lights on for the client's environment (eg upgrades, access help desk ) to full-service use case development and dashboards As a ... face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and… more