- Ensono (Annapolis, MD)
- Senior Service Delivery Manager - Central Time person preferred or Dallas / RemoteRemote - United StatesJR011766 **Primary Responsibilities:** + Acts as a ... client advocate and a point of escalations for client service delivery needs. + Coordinates internally across Ensono with cross-functional teams to ensure the… more
- Cognizant (Annapolis, MD)
- ** Service Delivery Manager Associate** **Job Description** + Manage a team size of 10 or more. + Handle customer escalations and maintain customer ... to improve submission and acceptance rates and to meet State and client Service level agreements. + Perform User acceptance testing for new requirements\system fixes… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- …and managing projects that enhance organizational performance, drive accountability, and improve service delivery . The Project Manager will coordinate ... Position Information Functional TitleProject Manager - Enterprise Strategy, Risk & Performance Recruitment...honorable discharge or Certificate of Satisfactory Completion of Military Service , the spouse of an eligible veteran who has… more
- Capgemini (Hanover, MD)
- …total IT experience with a minimum of 10 years as a Project Manager or Service Delivery manager in client facing role. * Must have very strong experience ... experience with a minimum of 10 years as a Project Manager or Service Delivery manager in client facing role. * Must have very strong experience handling… more
- Ensono (Annapolis, MD)
- …operational excellence **Key Areas of Focus for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, ... + Knowledge of DR planning and execution + Experience with client facing and Service Delivery communication acumen. + Experience with on-boarding new clients in… more
- Travelers Insurance Company (Annapolis, MD)
- …with well-designed data assets and effective, compelling dashboards and visualizations. As the Manager /Sr Manager , Business Insights Delivery , you will work ... and enabling great experiences for our customers and agents. The Business Insights Delivery team aims to enable the business by building solutions that turn data… more
- Amazon (Jessup, MD)
- …exceptional Region Manager to provide support to the Infrastructure Strategy and Service Integration Team in the Federal Delivery Organization. The Federal ... managing multiple concurrent region expansion work packages, task orders, service accreditations, risk mitigation strategies, and quality assurance functions. You… more
- Exelon (Baltimore, MD)
- …the opportunity to build a rewarding career. Are you in? **Primary Purpose** The Manager , Customer Operations Support and Delivery , plays a vital role in driving ... support operations. **Preferred Qualifications** The preferred qualifications for a Platform Delivery Team Manager include a strong technical background,… more
- CDM Smith (Baltimore, MD)
- …ID:** 40509BR **Business Unit:** FSU **Job Description:** The Disaster Program Delivery Specialist: * Collects, coordinates and/or reviews applicant data to ... when technical expertise may be needed throughout the program delivery process. * Supports the claims process by reviewing...Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or… more
- Suburban Propane (Millersville, MD)
- **Overview** We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the ... (https://www.phila.gov/documents/fair-chance-hiring-law-poster )_ Email to a friend (https://careers-suburbanpropane.icims.com/jobs/15337/customer- service -center- manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336054093) **Need help finding… more
- Nutanix (Annapolis, MD)
- …commitment to driving positive customer outcomes through collaboration, innovation, and exceptional service delivery . By fostering a culture of teamwork and ... lasting client relationships? If so, joining Nutanix as a Service Sales Manager will empower you to...with key internal and external stakeholders to promote seamless service delivery and customer satisfaction. + Establish… more
- Philips (Baltimore, MD)
- …with Bachelor's OR Minimum 3 years of experience with Master's in areas such as Service Delivery , Service Operations or equivalent. + Bachelor's / Master's ... **Services Operations Manager ** In this role, you will oversee and...In this role, you will oversee and optimize end-to-end service and installation processes, indirectly leading a dedicated multifunctional… more
- Xylem (Essex, MD)
- …a Xylem brand: solve critical water and infrastructure challenges with innovative solutions Service Center Manager (Valve & Hydrant Services) is responsible for ... of safety, people leadership, project management, daily operations and delivery of exceptional customer service for Wachs...daily operations and delivery of exceptional customer service for Wachs Water Services projects. 11 direct reports… more
- System One (Columbia, MD)
- …Solution Consultants and Solution Developers to manage scope, risks, and ensure quality service delivery . This person must be customer service focused ... the professional services team. Position summary: The Professional Services Manager is responsible for overseeing the successful delivery...lead and work well in teams, guide others in service delivery , and identify and resolve … more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …https://vimeo.com/732533072 Summary HII, Mission Technologies is seeking an experienced Lead Service Desk Manager responsible for developing and mentoring ... 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is… more
- TEKsystems (Hanover, MD)
- …as requested * Understands concerns, such as sourcing gaps, and supports resolution with Delivery Manager and Delivery team * Supports issue resolution using ... and metrics to support consultant activities and issue resolution. The Engagement Manager provides ownership of customer expectations, and delivery assurance of… more
- Stantec (Laurel, MD)
- …for contract documents, including scopes of work. + Serve as owner's contract manager for collaborative delivery construction contracts. + Manages team during ... Senior Construction Manager - ( 250001V8 ) **Description** We are...program construction activities in a fast-paced professional, design and delivery environment. Projects may include improvements to water, wastewater… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …a culture of collaboration, innovation, and continuous improvement within the team. * ** Service Delivery Management:** + Oversee the end-to-end delivery and ... **Strategic Planning and Execution:** + Develop and implement strategies to optimize service delivery , enhance efficiency, and improve customer satisfaction. +… more
- Public Consulting Group (Annapolis, MD)
- …work we do to help districts and states to continuously improve education service delivery , compliance, and outcomes for students. Program Managers will focus ... implementing and supporting our services and solutions. The Program Manager is a key advisor and thought partner to...clients in leveraging data to improve policies, programs and instructional/ service delivery in schools and districts; and… more
- Humana (Annapolis, MD)
- …information exchange, better outcomes and improved member experience. The Lead Product Manager understands the healthcare industry and various changes it is going ... through. As part of the Interoperability team, lead product manager will lead all phases of the product life...strategy. + Collaborate with the Product Owners of the delivery teams to provide accurate business context and ensure… more