- General Dynamics Information Technology (Fort Meade, MD)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** ... **- TS/SCI** **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist - Intermediate** with GDIT. A career in… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service , Help Desk Support ,Troubleshooting **Certifications:** Security+, CE - ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service , Help Desk Support ,Troubleshooting **Certifications:** Security+, CE - ... 2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - SWINGS- 1400 to 2200 Transform technology… more
- MSys Inc. (Hanover, MD)
- Job summary: Title: Service Desk and Desktop/Field Support - Onsite Location: Hanover, MD, USA Length and terms: Long term - W2 or C2C Position created on ... year with multiyear extensions Onsite need 3 verifiable references. Service Desk and Desktop/Field Support ...His/her contact email is ###@msysinc.com Our recruiters will be more than happy to help you to get this… more
- Sunrun (Annapolis, MD)
- …or non-existent + Keep logs on what requires changes + Develop and enhance the Service Desk tools increasing support of the business needs and addressing ... awareness of emerging products, services, protocols and standards in support of service desk technology...Certificate + 10 or more years' experience as a Help Desk / desktop support … more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist** to join our team ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 1 Help Desk Support Services SME** to join our team in ... the Herndon, VA. This position supports a 24/7/365 service center. You will have the option of 2nd...+ May provide training and guidance to more junior help desk personnel. + Provides resolutions to… more
- Themis Insight (Columbia, MD)
- …and Private, Civilian and Military expertise to every case. We are hiring a Customer Support Consultant ( Help Desk ) to work in Columbia, MD. Position ... resolutions + Supporting configuration management process + Providing functional support for deployment activities + Developing test scripts and...3 years of experience in a Government-facing functional, customer service , or help desk role… more
- COMSO, Inc (Fort Meade, MD)
- …. + Work with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a ... week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined...and status monitoring, and taking appropriate measures when a service outage occurs. Utilize SOPs to perform basic troubleshooting… more
- General Dynamics Information Technology (Beltsville, MD)
- …of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) activities at ... Be Able to Obtain:** Top Secret **Job Family:** SCA **Skills:** Problem Resolution, Service Desk (Inactive),Technical Helpdesk **Experience:** 5 + years of… more
- Robert Half Technology (Towson, MD)
- …Desk Analyst to join our team in Towson, Maryland. As a Help Desk Analyst, you will be providing technical support for users, troubleshooting software and ... hardware issues, and maintaining an efficient help desk system. This role is essential...service to our employees. Responsibilities: * Provide technical support for users, including troubleshooting software and hardware issues… more
- KPMG (Baltimore, MD)
- **Business Title:** KPMG Software Lifecycle Console Manager & License Desk Service Delivery Manager **Requisition Number:** 112798 - 42 **Function:** Business ... Support Services **Area of Interest:** **State:** MD **City:** Baltimore...seeking a Manager, Software Lifecycle Console Manager & License Desk Service Delivery to join our Global… more
- William C Brown Inc (Bowie, MD)
- …Support . + Resolve customer inquiries within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage activities to ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support ...standard operating procedures. + Provide courteous, professional, quality customer service via the Help Desk .… more
- Koniag Government Services (Baltimore, MD)
- …**Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public Trust clearance ... paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS)...at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening, documenting, closing, follow up on service ... Inc. (TriTech) is seeking several 'Senior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State Highway...DOS, and Windows, as well as work on a help desk . Demonstrated ability to effectively communicate… more
- CACI International (Hanover, MD)
- System Administrator - MFA Help Desk Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... Administrator to be part of the Multi-Factor Authentication (MFA) Help Desk team, which issues and maintains...security principles + Ability to work in a customer service -oriented environment in a professional manner. + Ability to… more
- BAE Systems (Annapolis Junction, MD)
- …market is **_HIRING_** **_NOW_** ! We are in search of a **Linux Service Desk Administrator** to supportfoundational aspects of the enterprise's HPC ... 100% of the time + 1-5 years experience in help desk , account management and desktop system...available based on position level and/or job specifics. **Linux Service Desk Administrator** **101223BR** EEO Career Site… more
- TEKsystems (Annapolis, MD)
- Description: The Service Desk Analyst serves as the initial point of contact for IT and customer support for our team and ensures proper operation of ... computing, special events, and meetings. The cornerstone of the Service Desk Analyst role is to provide...is to provide end users with a superior trustworthy support experience that includes individualized service , one-on-one… more
- Koniag Government Services (Baltimore, MD)
- …, a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public Trust ... Clearance** to support TGS and our government customer in Baltimore, MD....to resolve an issue are completely documented in the service tickets. **Work Experience, Knowledge, Skills & Abilities:** +… more
- Travelers Insurance Company (Hunt Valley, MD)
- …**What Will Our Ideal Candidate Have?** + Insurance Knowledge preferred. + Customer Service and/or Help Desk experience preferred. + Technical Knowledge: ... business and technical knowledge to provide operational and business support for computer systems to various internal and external...develops problem resolution and knowledge database for use by service desk staff. Assumes ownership for a… more