- HP Inc. (Annapolis, MD)
- …Fulltime onsite Hagerstown, MD **Role Summary** The Outbound Operations Lead / Analyst is the on-site expert who orchestrates all shipping activities- picking, ... packing, and shipping in line with HP's quality and service standards. + Lead and support process improvement initiatives...performance drifts. + Serve as the primary point of contact for order expedites, configuration changes, embargo checks, and… more
- T. Rowe Price (Owings Mills, MD)
- …role with the firm responsible for executing trading for Retirement Advisory Service and ActivePlus Portfolios, which include, tactical shifts, implementation of new ... accounts, portfolio rebalancing, client-driven requests, and model changes. The individual will utilize technical and operational knowledge to execute investment strategies across client accounts. This also includes oversight of new account opening process… more
- Leidos (Baltimore, MD)
- …and scheduling. This role is crucial in ensuring the smooth operation of cloud-based contact center services , driving both agent performance and customer ... **Description** Leidos is seeking a **Cloud Contact Center Support Specialist** to be... functions. Proven ability to support and implement call center services effectively. Familiarity with leading call… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …experience. + 2-5 years of relevant experience in quality monitoring in a Service Delivery/ Contact Center environment. **Other Job Specific Skills** + ... of the quality monitoring program and quality assurance escalations for Service Delivery/ Contact Centers. Creates, reviews, and finalizes quality documentation… more
- Hilton (Annapolis, MD)
- …or Remote\*\*\*_ This is your chance to be part of an in\-house Commercial Services team that propels Hilton's sales, revenue management, call center , and ... analytics functions\! As a Senior GRO Support Analyst _,_ you will bring your leadership and technical skills to a hospitality company with an award\-winning… more
- WellSpan Health (York, PA)
- …The position serves as the 3rd tier of technical support for the HR Service Center . **Duties and Responsibilities** **Essential Functions:** + Acts as an HR ... design and data flow and recommends improvement by leveraging technological capabilities.The Analyst serves as a technical point-of- contact for the assigned… more
- Evolent (Annapolis, MD)
- …Evolent for the mission. Stay for the culture. **What You'll Be Doing:** ** Analyst , Client Analytics** Integrate and analyze claims and enrollment data from multiple ... + Working on an operational analytics team supporting Evolent's clinical services (ie, specialty care, utilization management, care management, appeals & grievances)… more
- Evolent (Annapolis, MD)
- …**What You'll Be Doing:** **Who You'll Be Working With:** The Senior Analyst Performance Suite Analytics utilizes and develops project management tools to solve ... between institutional vs professional billing and various sites of care/ service + Ability to work independently with limited oversight...internet over 10 MBPS and, specifically for all call center employees, the ability to plug in directly to… more
- Evolent (Annapolis, MD)
- …the culture. **What You'll Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you will be responsible for ... solver + Basic knowledge of web development + Familiarity with JIRA Service Desk ticketing system/Confluence experience, Microsoft Azure - Application Insights is… more
- Evolent (Annapolis, MD)
- …Stay for the culture. **What You'll Be Doing:** Job Description The Analyst , Performance Analytics - **RBM Cardiac** product focus, utilizes and develops analytic ... differences between institutional vs professional billing and various sites of care/ service + Familiarity with value-based care and utilization management +… more
- Carrington (Owings Mills, MD)
- **Come join our amazing team and work remote from home!** The Dialer Operations Analyst II will execute, design, manage and analyze all daily dialer campaigns and ... or exceed defined KPIs, such as penetration, right party contact rate, abandonment rate, compliance and quality testing. +...two to three (2-3) years' related technical or call center experience, with automated dialer management in a blended… more
- Evolent (Annapolis, MD)
- …differences between institutional vs professional billing and various sites of care/ service is preferred + Familiarity with value-based care and utilization ... internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to...to access the information provided on this website, please contact ###@evolent.com for further assistance.** To ensure a secure… more
- Evolent (Annapolis, MD)
- …script using advanced MS SQL Server tools, including SSIS, SSAS, XML, and Service Broker. + Conduct deep data analysis using SQL, proprietary applications, Azure App ... at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These… more
- Koniag Government Services (Baltimore, MD)
- **Tuknik Government Services LLC,** a Koniag Government Services company, is seeking a Network Operations Analyst to support **TGS** and our government ... **Job Summary:** Provide hardware and software engineering, technical support services , training for operation of various existing applications and implementation… more
- TAD PGS, Inc. (Laurel, MD)
- …information technology needs of the nation's leading university affiliated research center . You will be working with engineers, scientists and business professionals ... technicians to our team. Job Responsibilities: + Provide first contact resolution for account administration, desktop, laptop, mobile devices, applications,… more
