- Robert Half Office Team (Cumberland, RI)
- Description We are offering a contract employment opportunity for a Customer Resolution Team Specialist at our Cumberland, RI location. As a part of our ... team , you will be instrumental in handling escalated customer complaints, maintaining relationships with stakeholders, and driving process and performance… more
- The Hertz Corporation (Providence, RI)
- …on one customer service with customers contacting any Senior Management Team member, including CEO's office. Customers may be an individual traveler, high ... with all inquiries. + Follow up in timely manner to ensure resolution was met and customer has been notified. + Cooperate with Management in maintaining goals… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …+ Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer /call communications processes and ... in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer… more
- Citizens (Johnston, RI)
- Description The Private Wealth Service and Support Specialist is responsible for providing white-glove, end-to-end processing and servicing to Private Wealth clients ... and colleagues. In this role, you will help to increase customer loyalty and drive business development opportunities. The Private Wealth Service and Support … more
- Entergy (Johnston, RI)
- **Job Title:** Capital Projects Procurement Specialist **Work Place Flexibility:** Onsite **Legal Entity:** Entergy Services, LLC This position may be filled in New ... Jackson, MS; The Woodlands, TX This position may be filled as a Procurement Specialist Senior or Senior Staff based on the qualifications and experience of the… more
- Verint Systems, Inc. (Providence, RI)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase ... Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords… more
- Norstella (Providence, RI)
- …**The Role:** As a Specialist on the Enterprise Access & Data Expertise Team (EADE), this role will support and enhance MMIT's operational data quality with a ... Data Enhancement Specialist Company: MMIT Location: Remote, United States Date...requests/ Data Project request submitted through JIRA to facilitate resolution (90%) + Know MMIT data and customer… more
- Bank of America (Lincoln, RI)
- …* Conflict Resolution * Building Rapport * Active Listening * Customer Focus * Analytical Thinking **Additional Skills:** *Attention to Detail *Critical Thinking ... Consumer Investments - Investment Specialist Trainee (Obtain SIE Series 7 & 66)...client-focused with a passion for excellence and a positive team attitude. * Is self-motivated, goal-oriented, andhas the ability… more
- Bank of America (Lincoln, RI)
- …+ Conflict Resolution + Building Rapport + Active Listening + Customer Focus + Analytical Thinking **Shift:** 1st shift (United States of America) **Hours ... Consumer Investments - Investment Specialist Trainee (Obtain SIE Series 7 66) Hunt...client-focused with a passion for excellence and a positive team attitude. + Is self-motivated, goal-oriented, and has the… more
- UMB Bank (Providence, RI)
- As the **Treasury** **Service Specialist ** will support and manage the day-to-day operations of the Commercial Bank servicing of treasury products, loans, and ... requests while working hand in hand with internal teams, including implementations, treasury team , and banking officers. As the primary contact, you will be a vital… more
- Lincoln Financial (Providence, RI)
- …situational analysis and problem resolution with a high priority to customer satisfaction. + Communicates effectively with management, team , and advisors. + ... #:** 74589 **The Role at a Glance** As a Specialist , EDI Technology, you will perform and deliver on...customers and be an advocate on behalf of the customer by identifying opportunities for positive change. **What you'll… more
- Entergy (Johnston, RI)
- …with a focus on rotating and reciprocating generation and/or renewables. The specialist will support the identification, development, and execution of projects by ... processes to support the delivery of safety, cost, quality, schedule, and customer satisfaction measures. Assignments of increasing scale and complexity will be… more
- Citizens (Johnston, RI)
- …experience in the financial industry is preferred. + Previous experience in customer service, complaint resolution , letter writing, bankruptcy, loss mitigation ... Description In the FCRA Disputes Specialist role, you will be responsible for: +...add pertinent information to pre-approved letters to respond to customer disputes. You will thoroughly document information relevant to… more
- Citizens (Johnston, RI)
- …role model to drive a customer service values and effective management of customer concerns and issue resolution . To set expectations of customer service ... Description The Collection Recovery Senior Specialist assists in managing day-to-day controls and routine...in managing day-to-day controls and routine assignments of a team . Managing and overseeing exceptions reporting involved within process… more
- Sedgwick (Providence, RI)
- …Best Workplaces in Financial Services & Insurance Senior Life Science Claims Specialist (REMOTE US) **PRIMARY PURPOSE** **:** To analyze complex claims specific to ... the product liability / life sciences field; to provide resolution of highly complex nature and/or severe injury claims; to coordinate case management within Company… more
- Performance Food Group (Taunton, MA)
- …to customers + Presentation of ongoing promotions to accounts. + Responsible for customer / account issue resolution and providing exceptional service. + ... **121234BR** **Job Title:** Inside Sales Specialist **Location:** Performance Foodservice Boston (0561) **Job Description:** **We Deliver the Goods:** + Competitive… more
- Robert Half Accountemps (Exeter, RI)
- Description We are looking for an experienced Accounts Payable Specialist to join our team in Exeter, Rhode Island. In this long-term contract role, you will ... an excellent opportunity to contribute to a hardworking and detail-oriented team while leveraging your expertise in accounts payable processes. Responsibilities: *… more
- Citizens (Johnston, RI)
- … team -oriented. Analytical ability to expedite moderately complex problem resolution . Highly-effective written and oral communication skills. Able to provide ... consumers across the country. As the Commercial Operations Loan Specialist II, you will be responsible for the processing...exceptional customer service and to effectively communicate with customers, colleagues,… more
- Citizens (Johnston, RI)
- Description In the Senior Commercial Closing Specialist role, you are responsible for all aspects of closing and managing a portfolio of simple to medium complexity ... syndicated loan process, including operational, systems, financial, regulatory, accounting and customer service. + Detail oriented to maintain high degree of… more
- Carrington (Providence, RI)
- …resolution . + Collaborate with other business units daily to assess appropriate resolution that may improve customer satisfaction. + Ensures that the ... **Come join our amazing team and work in our Westfield, IN location,...results of investigations, outcomes of actions taken, and final resolution . + Compile all corresponding supporting documentation relevant to… more