- Vontier (Providence, RI)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Providence, RI)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- American Express Global Business Travel (Providence, RI)
- …+ Previous leadership experience + Excellent listening skills and curious mentality + Customer service oriented + Crew/Charter experience a plus + Sabre ... documented coaching and feedback to team members + Investigate service and quality errors with a curious...issues + Listen to calls as required to validate service levels and compliance standards Customer (25%)… more
- Walmart (Raynham, MA)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Vontier (Providence, RI)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Sodexo (Providence, RI)
- …performance. **What You'll Do** + Maintains and develops client relationships and customer satisfaction for multi-functional food service areas to ensure account ... and constructive feedback to employees in order to reward, coach , correct and motivate in order drive a high-level...compliance, recipes, and HACCP standards + Experience delivering high quality food service + Ability to create… more
- Monro Muffler/Brake (Woonsocket, RI)
- …and objectives. + Ability to problem solve, manage inventory, merchandising, and customer service . + Communications skills to effectively communicate with ... the same mission to bring our guests the highest quality tire and auto service in the...complaints, and adjustments. + Build guest relationships to maximize customer satisfaction, loyalty, and retention. + Assist teammates in… more
- Monro Muffler/Brake (Swansea, MA)
- …and objectives. + Ability to problem solve, manage inventory, merchandising, and customer service . + Communications skills to effectively communicate with ... the same mission to bring our guests the highest quality tire and auto service in the...complaints, and adjustments. + Build guest relationships to maximize customer satisfaction, loyalty, and retention. + Assist teammates in… more
- GE Aerospace (Providence, RI)
- …+ Support the development software and data delivery platforms that are service -oriented with reusable components that can be orchestrated together into different ... trends to assist in project development and/or operational support activities. + Coach and mentor team members. **Required** + Bachelor's Degree from an accredited… more
- Santander US (Taunton, MA)
- …* Provide an elevated experience, simplifying processes for customers while ensuring exceptional customer service . * Manage escalated customer problems and ... You develop a culture within the branch in which quality and continuous improvement on all performance accountabilities are...* Excellent leadership and team management skills. * Excellent customer service skills and a passion for… more
- Pearson (Providence, RI)
- …incentive program, and information on benefits offered is here. 1138372 **Job:** Customer Success **Job Family:** CUSTOMER SERVICE **Organization:** Virtual ... the workflow and performance of the Lead Nurture Team to optimize efficiency, quality , and outcomes. The Supervisor will maintain a thorough knowledge of enrollment… more
- Sharecare (Providence, RI)
- …client relationships and assisting in assessing potential growth areas **Primary Customer Service Responsibilities** + Assist in strengthening existing client ... while prioritizing and meeting deadlines + Superior communication skills + Outstanding customer service with strong negotiation skills + Detail oriented, with… more
- Walgreens (Warwick, RI)
- …and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal ... a positive customer experience. Models and shares customer service best practices. + Develops strong...procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. + Ensures the accurate processing of… more
- Pearson (Providence, RI)
- …requirements to assist with the automation of reporting and data tools for quality , enrollment, and customer engagement teams. + **Report Processing** : Process ... that we live by being brave, imaginative, decent, accountable, curious, customer -centric, and collaborative. The following description is intended to describe the… more
- Hannaford (Middleboro, MA)
- …understanding of store operations and merchandising techniques preferred. * Effective communication, customer service , and selling skills. * Must have effective ... in accordance with established department standard practices. * Role model outstanding, friendly customer service and use skills and knowledge to offer solutions… more
- Cornerstone onDemand (Providence, RI)
- …+ Collaborate with other functions to ensure excellent delivery of service , quality deliverables and the highest level of customer satisfaction possible. + ... You are responsible for managing project status communications with customer executives and internal management. You may be dedicated...initiatives to improve business function or product developments + Coach junior members of the team as well as… more
- ARAMARK (Milton Village, MA)
- …hourly culinary staff, responsible for developing and executing culinary solutions to meet customer needs and tastes. Offers a wide variety of culinary solutions to ... meet customer and client needs and tastes. Oversees and manages...and manages culinary operations to meet production, presentation, and service standards. Applies culinary techniques to food preparation and… more
- Cengage Group (Providence, RI)
- …+ Raise or transition requests to proper channels, ensuring a 'warm' handoff and exceptional customer service . + Help bring the voice of the customer back ... value of the human resource function through high levels of performance and customer service . **Skills You Will Need Here:** Required: + Bachelor's degree… more
- American Express Global Business Travel (Providence, RI)
- …GDS Expertise in Sabre + Excellent verbal and written communication skills + Excellent Customer service skills in a travel environment + Strong time management ... provider policies, and regulatory requirements + Use positive telephone service techniques and act on special customer ...coach , mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed… more
- GE Vernova (East Greenwich, RI)
- …a Project Controls and Planning Manager for Offshore Wind Project and Service activities for the Vineyard Offshore Wind Farm and potentially additional Offshore ... managing the planning process for Offshore Wind Project and Service activities and take the initiative to improve planning...across the windfarm(s). + Synergy development and deployment with Customer by integration of other work as part of… more