- TEKsystems (Grand Rapids, MI)
- A Day in the Life: Customer Service Representatives in this role answer phone calls about the Passport Application process. They record caller details in a computer ... status of applications using various computer systems. Ideal candidates are customer -focused, quick learners, good problem solvers, and great communicators. Pay Rate… more
- TEKsystems (Grand Rapids, MI)
- …10:30 AM to 7:00 PM Job Description: We are seeking dedicated and professional Customer Service Call Center Representatives. The ideal candidates will have ... Collaborate with team members to address challenges and improve call center processes. Required Qualifications: + High...additional education is a plus. + Proven experience in customer service, call centers, or a related… more
- Peckham, Inc. (Battle Creek, MI)
- …available (training on 1st shift) SUMMARY The Contact Center Research Representative ( CCRR ) position involves providing customer service and research ... with and without disabilities. English and Spanish Speaking Contact Center Research Representative - Peckham, Inc. Sign-On...work in a team atmosphere. The tasks of the call center are repetitive in nature. The… more
- Peckham, Inc. (Grand Rapids, MI)
- …to work well independently and as a member of a team. The tasks of the call center are repetitive in nature. The noise level is generally moderate. The work ... people with and without disabilities. Peckham Inc. - Contact Center Research Representative Sign-On Bonus! + Receive...CSRs will transition to their permanent role in the Customer Information Center (CIC). This position involves… more
- State of Michigan (Dimondale, MI)
- Treasury Customer Service Representative 6-E8 (State Agency...How many years of experience do you have providing customer service in a call center ... to nine years + More than nine years 07 Please describe your experience providing customer service in a call center environment. If no experience, enter… more
- R1 RCM (Kalamazoo, MI)
- **Location: Ascension Borgess Medical Center ** **Shift Hours: PRN, part-time, on- call Tuesday and Wednesday, 7:00 AM 7:30 PM** R1 is the leading provider of ... sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative ** , you'll work to help our… more
- Allen Harmon Insurance Agency (Battle Creek, MI)
- …+ Three years related work experience. Prefer exposure to insurance agency and/or call center environment. + Command of verbal and written communication skills. ... in Battle Creek, MI. We are currently looking for a full-time customer service representative (CSR) in our Battle Creek office. We offer professional development… more
- TEKsystems (Portage, MI)
- …requires a minimum of 2 or more years experience. Skills Customer service, Support, Customer support, Troubleshooting, Call center , high volume call ... After training shift will be 9:30 am to 6:00 pm est. Provides customer services relating to sales, sales promotions, installations and communications. Ensures that… more
- AbbVie (Battle Creek, MI)
- …close on every sales call . + Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer ... performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize… more
- AbbVie (Grand Rapids, MI)
- …close on every sales call . + Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted ... performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize… more
- Molina Healthcare (Grand Rapids, MI)
- …Nurse Practitioners + Understands and strives to meet or exceed call center metrics while providing high quality consistent customer service + Removes ... **JOB DESCRIPTION** **Job Summary** The Care Connections Representative primary focus is to conduct outbound calls...equivalent combination of education and experience **Preferred Experience** + Customer Service/ Call Center experience in… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …transactions. Agent will service inbound phone calls from customers and bankers in a call center environment to assist customers needing to file a dispute or ... ability to run multiple screens with different programs while simultaneously taking customer calls. Dispute Intake Representative LOCATION -- Grand Rapids,… more
- Meijer (Grand Rapids, MI)
- …to improving the team member experience. The HR Support Services Lead Representative contributes to a positive experience by answering and escalating HR concerns ... at corporate office Monday-Friday. Schedule flexibility needed once contact center is running to include Saturdays and/or extended hours...team members and leaders with a high level of customer service. + Collaborates with direct team and business… more
- Gun Lake Casino (Wayland, MI)
- …age. + Must possess a High School Diploma or GED. + Six (6) months of customer service and/or call center related experience or training; or equivalent ... appropriate personnel or department if necessary. + Expedite internal or external customer requests by utilizing handheld radios or calling to contact the… more
- Peckham, Inc. (Grand Rapids, MI)
- …Center Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound calls only. The ... all Peckham policies and procedures + Supervise the service center representative team by helping with training...3-6 months supervisory or leadership experience PREFERRED QUALIFICATIONS + Call center experience + Current Peckham Employee… more
- Peckham, Inc. (Charlotte, MI)
- …building policies. + Exemplify leadership with excellence in areas of quality, customer service, work ethic, attendance, and behavior. + Take on some supervisory ... + Strong problem-solving skills PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully… more
- Peckham, Inc. (Grand Rapids, MI)
- …+ Produce quality work in an ever-changing environment. + Maintain excellent customer service standards at all times. + Practice proper security, safety, and ... to and from worksite. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform… more
- Republic Services (Jenison, MI)
- …delivers sales presentations to prospective new clients; follows up with key customer decision makers to close sales. + Completes consistently scheduled phone blocks ... and cold call prospecting activities to establish initial and follow-up appointments...and competitive trends in designated markets to anticipate changing customer needs. + Maintains a thorough knowledge of the… more
- TEKsystems (Grand Rapids, MI)
- …Qualifications . Ability to be onsite in Grand Rapids, MI and working in a call center environment . Ability to adhere to work schedule, this could include ... TEKsystems is seeking a dedicated and enthusiastic Client Service Desk Representative to join our team in Grand Rapids, Michigan. Main Duties and Responsibilities .… more
- Penske (Byron Center, MI)
- …assistance to the service department to deliver parts and equipment. This is a casual/on- call part-time truck driving job that is perfect for licensed CDL Class B or ... while driving trucks to destination of Penske location or customer locations * Check vehicles to ensure that mechanical,...by supervisor **Work Location:** **1150 60th St SW Byron Center , MI** **Qualifications:** * 2 years of driving experience… more