- Sage (Austin, TX)
- Customer Success Advocate - Sage Intacct Job Description: We are searching for a Customer Success Advocate (CSA) to work as part of the ... Customer Success Organization at Sage Intacct. Our team is focused...product usage and patterns * Recommend training paths for success by customer role * Support escalation… more
- Lumen (Austin, TX)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate is a customer -facing role that ensures our ... and Schedule** This is a remote position. **The Main Responsibilities** + Implement customer success plans using standardized journey templates to set … more
- ASSA ABLOY (Austin, TX)
- …us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo As our Customer Service Advocate , you'll support HID's success by: + Building and maintaining ... Career Opportunities: Customer Service Advocate (28407) Requisition ID 28407 - Posted - HID Global Corporation - SI - Desktop - USA: Texas (Austin - Center Ridge… more
- Nelnet (Austin, TX)
- …firm experienced in all industry standard compliance and information security issues. The Customer Advocate coordinates the efforts of team members, and in some ... any and all business relationships essential to the overall success of the project by maintaining integrity in all...to 15% of the time EDUCATION AND EXPERIENCE: The Customer Advocate must have sufficient service delivery… more
- Quadient (Austin, TX)
- …strong, we aim to be the driving force behind the world's most meaningful customer experiences. Our success in delivering innovation and business growth is ... help our future-focused team lead the way. The Quadient Customer Support Advocate is responsible for handling inbound inquiries from internal/external customers,… more
- Amazon (Austin, TX)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... Web Services (AWS) is looking for a Senior Developer Advocate to join the Open Source Strategy & Marketing...their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense… more
- Amazon (Austin, TX)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for...escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Amazon (Austin, TX)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for...escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Amazon (Austin, TX)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... brands, then we're interested in you. Key job responsibilities Customer Success Managers are responsible for driving...escalate, and clear blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Verint Systems, Inc. (Austin, TX)
- …health of assigned accounts to ensure retention and renewal success as the advocate through the customer 's Verint Journey. The CSM is responsible for the ... Experience Management (XM) business unit is seeking an experienced Customer Success Manager (CSM). The CSM position...on strong product and industry knowledge and assumes the " customer advocate " role for escalations, upgrades, services… more
- SHI (Austin, TX)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. CSM ... programs. The position reports to the Manager - ITAM Customer Success and ultimately to the Director...RFIs/RFPs/RFQs for ITAM services and ServiceNow licenses within allocated customer base. Be an advocate for the… more
- iCIMS (Austin, TX)
- …an effective talent acquisition strategy. + Through a consultative approach, be the customer advocate for support and product matters. Lead and guide customers ... prior experience in a customer facing role with accountability for customer success and renewals in a SaaS environment or experience in a talent acquisition… more
- Proofpoint (Austin, TX)
- …individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the full ... product features and best practices. + Be a relentless advocate for customers to help ensure that Proofpoint deployments...and lead process improvement initiatives tailored to improve overall customer success and satisfaction during a … more
- Quadient (Austin, TX)
- …your career - and help our future-focused team lead the way. Position: Customer Success Manager Remote role _People-powered_ Quadient helps people connect with ... future** We currently have an opportunity open for a Customer Success Manager. We offer an exciting,...+ Works proactively in their role to better the customer experience. + Advocate for the … more
- Trellix (Austin, TX)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer loyalty, ... offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention...identify expansion and opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Trellix (Austin, TX)
- **_Job Title:_** Sr. Customer Success Manager, Public Sector **_Role Overview:_** Role Overview Reporting to the Director, Customer Success Management ... you will be responsible for managing a team of Customer Success Managers responsible for customer...negotiations alongside your direct reports * Work cross-functionally to advocate for customer needs and ensure proper… more
- Rocket Software (Austin, TX)
- …shaping the transformation of Rocket's professional services business, driving higher levels of customer success , and revenue growth. This role is a critical ... effective communication and collaboration among various departments, including Sales, Marketing, Customer Success , Product Business Units, and Finance to ensure… more
- Amazon (Austin, TX)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... Description We are seeking a Senior Customer Solutions Manager (CSM) to work directly with...their cloud journey. CSMs also have the responsibility to advocate internally at AWS on behalf of their customers.… more
- Meta (Austin, TX)
- …our customer experience program and contribute to the growth and success of our organization. **Required Skills:** Customer Experience Analyst Lead ... **Summary:** The Reality Labs Customer Experience (CX) team at Meta is focused...to create a comprehensive picture of experience drivers. 7. Advocate for customers and influence corrective actions through periodic… more
- Acxiom (Austin, TX)
- …towards successful fruition. + Proactively anticipate potential obstacles and skillfully advocate solutions that enable integration with customer data platforms, ... MarTech - Solutions Architect - Customer Data Platforms About the Position This primary...who are the single most important driver of our success . We're looking to hire people who share our… more