- Beth Israel Lahey Health (Charlestown, MA)
- …not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services ... triaging, resolving, and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with all levels of BILH colleagues and… more
- CAI (Boston, MA)
- …Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Portuguese/English) Service Desk Analyst , you will be responsible for ... Description** We are looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both… more
- Beth Israel Lahey Health (Charlestown, MA)
- …to find answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, ... and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require elevated support.** **Diagnose… more
- Owens & Minor (Boston, MA)
- …such as experience, skills, education and location. **Position Summary** The Sr. Pricing & Deal Desk Analyst is a critical support role within the Deal Desk ... working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement...Sales, Marketing, and other stakeholders to complete the Deal Desk Pricing functions. **_*Current US Residents Only / **Preference… more
- Robert Half Technology (Woburn, MA)
- Description We are looking for a Senior Help Desk Analyst to join our team in Woburn, Massachusetts, and provide exceptional IT support to our organization. The ... and oversee configuration management processes. * Utilize ServiceNow to streamline service requests and improve IT operations. * Offer advisory and consultative… more
- Robert Half Technology (Woburn, MA)
- …role or related discipline required 2+ years of experience in a support or service role, actively interacting with customers on a regular basis required 2+ years of ... software applications, including Microsoft Office Suite experience required IT Service Management ticketing tool such as ServiceNow, preferred Manufacturing… more
- CACI International (Hanscom AFB, MA)
- …with the Business Analysis Body of Knowledge (BABOK) + Experience with ServiceNow or similar service desk solution - ** ** **What You Can Expect:** **A culture ... Business Analyst Job Category: Information Technology Time Type: Full...support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and… more
- Parker Hannifin Corporation (Woburn, MA)
- …experience isrequired + Managing incidents and requests in coordination with global IT service desk , utilizing ITIL foundational principles. + This role is ... Digital & IT Senior Analyst Location : Woburn, MA, United States Job...preferred + CompTIA A+, preferred Skills: + Strong customer service orientation + Proficiency in English language, including speaking,… more
- Patriot Group International, Inc (Devens, MA)
- …Intelligence Specialist, USAF - 1N791 Human Intelligence Specialist, 1N490 Intelligence Fusion Analyst OR other DoD joint service intelligence specialty codes, ... Reachback Senior Counterintelligence Analyst Position Type: Full-Time, Exempt Work Location: Devens,...Requirements: + Must be able to work at a desk using computers and other typical office equipment for… more
- Parker Hannifin Corporation (Woburn, MA)
- …Responsibilities: + Managing incidents and requests in coordination with global IT service desk , utilizing ITIL foundational principles. + Responsible for direct ... Digital & IT Analyst Location : Woburn, MA, United States Job...+ 2+ years of experience in a support or service role, actively interacting with customers on a regular… more
- Patriot Group International, Inc (Devens, MA)
- Reachback Mid-Level Counterintelligence Analyst Position Type: Full-Time, Exempt Work Location: Devens, MA Clearance: TS/SCI w/Poly Patriot Group International Inc. ... We are looking to hire a Reachback Mid-Level Counterintelligence Analyst to join our team in Devens, MA. Required...97B, 97E, 35E, 35F, 350F, 35D, 34A OR other service equivalent specialty codes such as 18F = SF… more
- CAI (Boston, MA)
- …program documentation + Use knowledge and judgment to diagnose issues reported to the Service Desk and resolve them efficiently + Isolate problem trends and ... Flexibility** Remote **Job Summary** As the Technical Production Support Analyst , you will be responsible for providing comprehensive support, troubleshooting,… more
- St. George Tanaq Corporation (Boston, MA)
- Database Analyst (Environmental) Fully Remote*United States Job Type Full-time Description **Overview** Tanaq Environmental, LLC. (TEL) delivers environmental ... **Position Summary** Tanaq Environmental is seeking a self-motivated **Database Analyst ** to lead and manage the lifecycle of environmental...**Physical Requirements** + Prolonged periods of sitting at a desk and working on a computer. May need to… more
- Santander US (Boston, MA)
- Sr. Analyst , Liquidity Risk Oversight Country: United States of America **Your Journey Starts Here:** Santander is a global leader and innovator in the financial ... Talk to You!** **The Difference You Make:** The Sr. Analyst , Liquidity Risk Oversight calculates, analyzes and monitors the...detect limit market risk violations generated by the trading desk . This serves as a base for the decision-making… more
- Fox Rothschild LLP (Boston, MA)
- …+ Assists as a member of the team for the development and maintenance of the service desk application ( Service Now), with team members to keep up to ... As a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and e-mail support as a… more
- Eliassen Group (Boston, MA)
- **Senior Business Systems Analyst - Commercial Loans** **Anywhere** **Type:** Contract **Category:** Program/Project Management **Industry:** Insurance **Workplace ... improvements; recommends enhancements that result in increased quality and service . + Respond to escalated calls from users and...Respond to escalated calls from users and the help desk + Assists in the support of the core… more
- Robert Half Technology (Boston, MA)
- Description We are looking for a skilled Desktop Support Analyst to join our team in Boston, MA. As a key member of the IT department, you will provide comprehensive ... work setting. * Act as a second-level escalation point for IT Help Desk matters, ensuring compliance and user satisfaction. * Image, configure, and deploy systems,… more
- Confluent (Boston, MA)
- …One Data Streaming Platform. **About the Role:** The Senior Business Systems Analyst (BSA) role will be responsible for leveraging business process understanding to ... the Salesforce platform and related technologies for the Sales operations and Deal desk departments. The team's mission is to drive a coherent, integrated backbone… more
- Lincoln Financial (Boston, MA)
- …stability and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm ... leveraging and applying knowledge to administer the data protection infrastructure and service portfolio. **What you'll be doing** + Responsible for the engineering… more
- CACI International (Hanscom AFB, MA)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as well as ... of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program for our AFNet-S WITO Award. **Skill...**Skill Sets Include:** + UEM Sustainment Manager + Business Analyst + Business Analyst + Information System… more