- Sallie Mae (Indianapolis, IN)
- …recovery rates and ensure compliance with relevant regulations. **What You'll Do** + Lead and motivate a team of collection professionals, providing guidance, ... + Creates and maintains a high-quality work environment so team members are motivated to perform at their highest...lead coverage for all employees and provides customer call assistance rotating on Friday and Saturdays as needed.… more
- GAP Solutions Inc (Indianapolis, IN)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible...contract compliance, managing overall program execution, and leading a team of Sr. and Jr. Customer Service Representatives. The… more
- Prysmian (Indianapolis, IN)
- …Corporate Procurement and supplier performance tracking + Supervise the Distribution Center Lead responsible for all distribution operations, including ... Prysmian is the world leader in the energy and telecom cable systems...supporting the manufacturing of Energy cables. **Job Objectives** + Lead Supply Chain team emphasizing safety, performance,… more
- Allied Solutions LLC (Carmel, IN)
- …positive communications and ensuring daily required workloads are completed. Maintain a call center with excellent customer service. The position supervises 10 ... meetings, monthly 1on1's and anything needed to assure call center is supporting lenders and RMO.... members to contribute their best effort. Leadership skills - Lead with integrity to inspire team confidence… more
- Humana (Indianapolis, IN)
- …+ Bachelor's degree + Applied knowledge of Direct Marketing Processes + Call Center /Contact Center Operations leadership + Bilingual (preferred ... is uniquely positioned to put those customers at the center of everything it does. Call Quality...MarketPOINT Sales Agents, Business Process Outsourcing Partners (BPO), Partner Call Centers (Brokerage), and the Customer Success Team… more
- Humana (Indianapolis, IN)
- …+ Bachelor's degree + Applied knowledge of Direct Marketing Processes + Call Center /Contact Center Operations leadership + Project Management ... Requires cross departmental collaboration, and conducts briefings and area meetings. The Call Quality team engages associates and operational leaders alike to… more
- Leidos (Indianapolis, IN)
- …**Preferred Qualifications:** + Experience with HUD-subsidized multifamily apartments or public housing + Call Center (Omnichannel) **Join our team and enjoy ... Center in Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban...opportunities to foster professional development Leidos is a global leader providing solutions to make the world safer, healthier,… more
- Leidos (Indianapolis, IN)
- …and their role in supporting contact center operations + Understanding of call center workflows, KPIs, and metrics such as customer satisfaction, first ... security standards, and work with the Government security clearance team to manage staff clearances + Lead ... environment + Relevant industry certifications such as Certified Call Center Manager (CCCM), Certified Customer Experience… more
- Otsuka America Pharmaceutical Inc. (Indianapolis, IN)
- **Senior Director, Early Development Team Lead ** **Role Summary:** The Early Development Team (EDT) Lead is a critical role - working to deliver Otsuka's ... cross-functional teams (Matrix) or complex organizations. - Objective matrix team leader with demonstrated ability to frame...you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe… more
- Intermountain Health (Indianapolis, IN)
- …WFM analysts, providing coaching and feedback to improve performance. Collaborate with other call center managers and operations teams to align on strategy and ... **Leadership:** The ability to coach, motivate, and manage a team to achieve departmental goals. + **Adaptability:** The capacity...is often preferred. + Several years of experience in call center operations and workforce management are… more
- Ryder System (Indianapolis, IN)
- …professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure Employee ... mentorship, guidance, support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact… more
- Navient (Indianapolis, IN)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... below, and let's build something great together! **The Contact Center Engineer position will report to the Director, Customer...a destination; it's a mindset of continuous improvement. + ** Lead Together** : Our success comes from how we… more
- TEKsystems (Indianapolis, IN)
- …on a daily basis Embodies the core values of IU Health (purpose, excellence, compassion, team ) Skills call center , customer service, data entry Top Skills ... Details call center Additional Skills & Qualifications Must Haves: - 2+...core values of IU Health (Purpose, Excellence, Compassion, and Team ) - Empathy skills Nice to Have: - Bachelor's… more
- Cushman & Wakefield (Indianapolis, IN)
- …Must have exceptional organizational, analytical and problem-solving. Must have the ability to lead a team and/or mentor less experienced team members. ... **Job Title** Senior Project Controls Planner, Data Center , Project & Development Services **Job Description Summary**...lifecycle to closeout. Will work with the project cost lead and project controls manager to develop a plan… more
- Humana (Indianapolis, IN)
- …channel-of-choice, and member control + Collaborate with CRM teams to enhance call center capabilities for capturing consent and preferences in alignment ... preference data to support marketing communication needs + Partner with the digital team to evolve the preference center experience, ensuring it supports… more
- Datavant (Indianapolis, IN)
- …experiences to realize our bold vision for healthcare. + This is a Remote role ( Call Center ) * Full-Time: Monday - Friday **8:30AM TO 5:00PM EST** * Comfortable ... Datavant is a data platform company and the world's leader in health data exchange. Our vision is that...joining Datavant today, you're stepping onto a high-performing, values-driven team . Together, we're rising to the challenge of tackling… more
- Ascension Health (Indianapolis, IN)
- **Details** + **Department:** Outpatient Cancer Center Clinic + **Schedule:** M-F 8am-430pm; No weekends, No Holidays; Call Rotation + **Hospital:** Ascension ... of high-quality of all images and documents sent to PACS (image quality,correct lead markers and patient data/history). + Assist in maintaining a clean, safe, and… more
- Fresenius Medical Center (Indianapolis, IN)
- …**SUPERVISION:** Assigned oversight of RNs, LPNs/LVNs, Patient Care Technicians and Home Therapies Care Team Assistants as a Team Leader or designated Nurse ... more informed decisions about their care, including choice of treatment modality-in- center or at-home dialysis._ **PURPOSE AND SCOPE:** The professional registered… more
- Learning Care Group (Indianapolis, IN)
- …social, physical, and intellectual growth of the preschool children in your class. + Call the shots! Take the lead on classroom management and curriculum ... Lead Teacher, La Petite Academy on Kildeer Drive Share...serve every day, as well as for our dedicated team members. Our people are our best asset. We listen… more
- Fresenius Medical Center (Indianapolis, IN)
- …SUPERVISION: Assigned oversight of LPNs/LVNs, RNs, Patient Care Technicians and Home Therapy Care Team Assistants as a Team Leader or designated Nurse in ... a member of the End Stage Kidney Disease (ESKD) health care team , this position participates in decision-making, teaching, leadership functions, and quality… more
