- R1 RCM (Novi, MI)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative ** , you'll work to ... check prior to hire. **Here's what you can expect working in Patient Registration ( Customer Service ):** + Working on computers and answering phones to… more
- Trinity Health (Ann Arbor, MI)
- …provide customer support to client callers and assist Client Service Specialists in maintaining service excellence. Respond to client inquiries, ... 1. Answer client phone calls and assist clients with inquiries test information and patient results. May refer complex issues to the appropriate Client Service … more
- McLaren Health Care (Southfield, MI)
- …or GED * Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience * Proven skills in Microsoft Office, specifically Excel ... **Position Summary** : Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments.… more
- Trinity Health (Livonia, MI)
- …Shift **Description:** **POSITION PURPOSE** Work Remote Position (Pay Range: $18.8367-$28.2551) The Customer Service Representative handles customer ... insurance data and forwards the revised information to the appropriate. Provides excellent customer service in not only resolving inquires, but assisting the… more
- Trinity Health (Ypsilanti, MI)
- …to ensure it is available and accurate for clinical staff at the time of patient service Responsible for the complete and accurate collection of patient ... Shift **Description:** Under general supervision, responsible for performing the Patient Access Process components including scheduling, registration, and insurance… more
- Trinity Health (Ypsilanti, MI)
- …or Business Administration highly desired. Experience: 2+ years' experience in a customer service role with financial responsibilities is required. Experience in ... payments or provides guidance for payment options and clears the patient for service delivery. **REQUIRED EDUCATION, EXPERIENCE AND** **CERTIFICATION/LICENSURE**… more
- Henry Ford Health System (Brownstown, MI)
- …of Microsoft Office products. + Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, ... general supervision, follows standard operating procedures and protocols for all patient registration activities including patient reception, face-to-face check… more
- Trinity Health (Farmington Hills, MI)
- …PURPOSE** Work Remote Position (Pay Range: $18.8367-$28.2551) Performs day- to- day customer service activities within the hospital revenue operations of an ... assigned Patient Business Services (PBS) location. Serves as part of a Customer Service team at an assigned PBS location responsible for ensuring excellent … more
- University of Michigan (Ann Arbor, MI)
- …system. Demonstrate cashiering and reconciling daily receipts experience. Provide excellent customer service and be able to respond to patient concerns in a ... Clinic Service Representative - Schedulers Apply Now...of assigned dental students Answer, triage live calls. Return patient calls from voicemail as needed Facilitate the scheduling… more
- Henry Ford Health System (Wyandotte, MI)
- …needs. Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate ... contributes to an organizational culture committed to the highest degree of service excellence standards to all customer groups. EDUCATION AND EXPERIENCE… more
- McLaren Health Care (Southfield, MI)
- …appropriately. _Required:_ * _High School Diploma or GED_ _ * _ _Minimum 6 months of Patient Access, Medical Billing or Customer Service work experience_ ... **Position Summary:** **The role of the Call Center Representative is to manage incoming and outgoing calls...or exceed Call Center metrics while providing excellent consistent customer service . 4. Resolve inquiries during the… more
- Trinity Health (Farmington Hills, MI)
- …performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities or an equivalent combination of ... follow-up activities within the revenue operations for an assigned Patient Business Services (PBS) location. Serves as a member...in the training and education of Billing and Follow-up Representative I colleagues upon hire and ongoing, and as… more
- Molina Healthcare (Ann Arbor, MI)
- …programs in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle ... + Interact with appropriate primary care providers to ensure patient registry is current and accurate. + Support pharmacists...ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer… more
- Trinity Health (Farmington Hills, MI)
- …performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities or an equivalent combination of ... day-to-day billing and follow-up activities within the revenue operations of an assigned Patient Business Services (PBS) location. Serves as a member of the billing… more
- Molina Healthcare (Ann Arbor, MI)
- …GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree **Preferred Experience** ... pharmacy services (such as, therapeutic drug monitoring, drug regimen review, patient education, and medical staff interaction), and oversight (establishing and… more
- Fresenius Medical Center (Livonia, MI)
- …for Patients + Assists patient with supply management and contacting customer service **PHYSICAL DEMANDS AND WORKING CONDITIONS:** The physical demands and ... required **PURPOSE AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including… more
- Fresenius Medical Center (Monroe, MI)
- … patient with supply management and contacting customer service **EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity** ... required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:**… more
- Fresenius Medical Center (Dearborn, MI)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** ... Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that… more
- Hart Medical Equipment (Novi, MI)
- …Understanding and striving to meet or exceed department metrics while providing excellent customer service . + Making sales or recommendations for products or ... based on individual needs. We strive to conduct our patient care operation with the highest standards. We are...general education degree (GED). + 6 months of relevant customer service experience preferred. Skills & Abilities… more
- Fresenius Medical Center (Monroe, MI)
- …in word processing, spreadsheet, database and email applications. + Excellent customer service skills to successfully handle confidential information with ... **PURPOSE AND SCOPE:** The Field Service Technician performs client-site installation, service ...teams and/or customers as requested. + Handles various confidential patient and/or health information in compliance with company policies… more