- Trinity Health (Ann Arbor, MI)
- …PURPOSE Representatives provide customer support to client callers and assist Client Service Specialists in maintaining service excellence. Respond to client ... 1. Answer client phone calls and assist clients with inquiries test information and patient results. May refer complex issues to the appropriate Client Service … more
- R1 RCM (Novi, MI)
- …sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our **Customer Service Representative ** , you'll work to help our patients ... prior to hire. **Here's what you can expect working in Patient Registration (Customer Service ):** + Working on computers and answering phones to intake… more
- McLaren Health Care (Southfield, MI)
- **Position Summary** : Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. ... be in registration, financial clearance, insurance verification, cashier, etc. Patient Access Representative I is expected to...High School Diploma or GED * Minimum 6-month of Patient Access, Medical Billing or Customer Service … more
- Trinity Health (Ypsilanti, MI)
- …to ensure it is available and accurate for clinical staff at the time of patient service Responsible for the complete and accurate collection of patient ... Shift **Description:** Under general supervision, responsible for performing the Patient Access Process components including scheduling, registration, and insurance… more
- Trinity Health (Ypsilanti, MI)
- …payments or provides guidance for payment options and clears the patient for service delivery. **REQUIRED EDUCATION, EXPERIENCE AND** **CERTIFICATION/LICENSURE** ... Type:** Full time **Shift:** **Description:** Under limited supervision, the Patient Access Specialist II initiates, obtains, and verifies authorizations for… more
- Henry Ford Health System (Brownstown, MI)
- …general supervision, follows standard operating procedures and protocols for all patient registration activities including patient reception, face-to-face check ... confirmation of insurance eligibility and cash collections. Performs new patient registration; updates registration and insurance information; responds to inquiries… more
- University of Michigan (Ann Arbor, MI)
- Clinic Service Representative - Schedulers Apply Now **How to Apply** A cover letter is required for consideration for this position and should be attached as ... opportunity employer. **Job Detail** **Job Opening ID** 261594 **Working Title** Clinic Service Representative - Schedulers **Job Title** Clinic Service … more
- Trinity Health (Livonia, MI)
- …**POSITION PURPOSE** Work Remote Position (Pay Range: $18.8367-$28.2551) The Customer Service Representative handles customer inquiries in a timely, professional ... system, and various data entry codes to ensure proper service documentation and billing of the patient 's...proper service documentation and billing of the patient 's account. Position operates in an office environment. Work… more
- Henry Ford Health System (Wyandotte, MI)
- …Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business ... MI Under general supervision follows standard operating procedures for all patient registration activities including patient reception, face-to-face check in… more
- Trinity Health (Farmington Hills, MI)
- …Work Remote Position (Pay Range: $18.8367-$28.2551) Performs day- to- day customer service activities within the hospital revenue operations of an assigned ... Patient Business Services (PBS) location. Serves as part of a Customer Service team at an assigned PBS location responsible for ensuring excellent customer… more
- Nothing Bundt Cakes (Canton, MI)
- Position Summary: The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for ... unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an… more
- McLaren Health Care (Southfield, MI)
- …tools appropriately. _Required:_ * _High School Diploma or GED_ _ * _ _Minimum 6 months of Patient Access, Medical Billing or Customer Service work experience_ ... **Position Summary:** **The role of the Call Center Representative is to manage incoming and outgoing calls in a friendly, professional and compassionate manner. The… more
- Trinity Health (Farmington Hills, MI)
- …day-to-day billing and follow-up activities within the revenue operations for an assigned Patient Business Services (PBS) location. Serves as a member of the billing ... unprocessed, etc. Assists in the training and education of Billing and Follow-up Representative I colleagues upon hire and ongoing, and as new systems, processes or… more
- Molina Healthcare (Ann Arbor, MI)
- …programs in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle ... + Interact with appropriate primary care providers to ensure patient registry is current and accurate. + Support pharmacists...: + 1-3 years of call center or customer service experience + Excellent customer service skills… more
- Trinity Health (Livonia, MI)
- …records by Certified Mail. Unpacks and stocks supply orders that arrive to the Patient Business Service Center, keeps inventory on a routine basis regarding ... within the Hospital and/or Medical Group revenue operations ($3-5B NPR) of a Patient Business Services (PBS) location. Serves as part of a team of correspondence… more
- Trinity Health (Farmington Hills, MI)
- …day-to-day billing and follow-up activities within the revenue operations of an assigned Patient Business Services (PBS) location. Serves as a member of the billing ... company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance,… more
- Molina Healthcare (Ann Arbor, MI)
- …pharmacy services (such as, therapeutic drug monitoring, drug regimen review, patient education, and medical staff interaction), and oversight (establishing and ... measuring performance metrics regarding patient outcomes, medications safety and medication use policies). **_*Shift: 10:00 AM-6:30 PM PST_**… more
- Fresenius Medical Center (Monroe, MI)
- …Files home patient packing slips/invoices Inventory for Patients + Assists patient with supply management and contacting customer service **EO/AA Employer: ... Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that… more
- Fresenius Medical Center (Livonia, MI)
- …home patient packing slips/invoices + Inventory for Patients + Assists patient with supply management and contacting customer service **PHYSICAL DEMANDS AND ... **PURPOSE AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all… more
- Fresenius Medical Center (Dearborn, MI)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that ... organization Quality Enhancement Goals (QEP). **PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:** ** Patient Related** Education: + Assist other health care members… more