- Trinity Health (Ann Arbor, MI)
- …PURPOSE Representatives provide customer support to client callers and assist Client Service Specialists in maintaining service excellence. Respond to client ... 1. Answer client phone calls and assist clients with inquiries test information and patient results. May refer complex issues to the appropriate Client Service … more
- R1 RCM (Novi, MI)
- …sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our **Customer Service Representative ** , you'll work to help our patients ... prior to hire. **Here's what you can expect working in Patient Registration (Customer Service ):** + Working on computers and answering phones to intake… more
- Trinity Health (Ann Arbor, MI)
- …patient demographic and financial information for the purpose of establishing the patient and service specific record for claims processing and maintenance of ... and assistance with departmental procedures. Performs patient registration by interviewing patient or patient 's representative to obtain patient … more
- McLaren Health Care (Livonia, MI)
- …position, travel to or between clinics is required. Under general direction, the Patient Access Representative I is responsible for completing tasks associated ... verification, cashier, etc. as assigned by Revenue Cycle Management. Patient Access Representative I is expected to...High School Diploma or GED + Minimum 6-month of Patient Access, Medical Billing or Customer Service … more
- Trinity Health (Ann Arbor, MI)
- …associated studies & those with study specific instructions & communicates effectively to service delivery areas to maximize patient flow & customer service ... improvement activities as indicated by outcomes in program efficiency & patient experience. Responsible for distribution of analytical reports. Process Focus:… more
- Trinity Health (Livonia, MI)
- **Employment Type:** Full time **Shift:** Evening Shift **Description:** Posting Provides patient focused customer service . Performs outpatient & / or inpatient ... registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare… more
- McLaren Health Care (Clarkston, MI)
- **Position Summary:** Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a ... policy. 6. Estimates and collects copays, deductibles, and other patient financial obligations 7. Manage all responsibilities within Compliance guidelines… more
- McLaren Health Care (Farmington Hills, MI)
- **Position Summary:** Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a ... policy. 6. Estimates and collects copays, deductibles, and other patient financial obligations 7. Manage all responsibilities within Compliance guidelines… more
- Prime Healthcare (Garden City, MI)
- …seeking new members to join our corporate team! #LI-JV1 Responsibilities The Customer Service Representative is a high-level customer service position that ... first lines of communication within the department. The Customer Service Representative is responsible to ensure that...Representative is responsible to ensure that each customer, patient , and coworker is treated in a professional and… more
- Henry Ford Health System (Dearborn, MI)
- Clinic Service Representative - Cardiology Full Time Benefit Eligible Shift: Full Time - 40 Hours - Days, Monday-Friday, No Weekends Location: Premier Cardio ... with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office. + Ability to… more
- Trinity Health (Farmington Hills, MI)
- …Work Remote Position (Pay Range: $19.2123-28.8184) Performs day- to- day customer service activities within the hospital revenue operations of an assigned Patient ... Business Services (PBS) location. Serves as part of a Customer Service team at an assigned PBS location responsible for ensuring excellent customer satisfaction… more
- US Physical Therapy (Plymouth, MI)
- …helping others? Our growing physical therapy clinic is looking for a **Call Center Representative ** to be the first point of contact for patients seeking care and ... hear from you! ** About Us:** We are a patient -centered physical therapy clinic dedicated to helping individuals recover,...but not required) + Excellent verbal communication and customer service skills + Strong attention to detail and ability… more
- McLaren Health Care (Southfield, MI)
- …tools appropriately. _Required:_ * _High School Diploma or GED_ _ * _ _Minimum 6 months of Patient Access, Medical Billing or Customer Service work experience_ ... **Position Summary:** **The role of the Call Center Representative is to manage incoming and outgoing calls in a friendly, professional and compassionate manner. The… more
- R1 RCM (Novi, MI)
- **Financial Counseling Representative I** **R1** is the leading provider of technology-driven solutions that transform the patient experience and financial ... to obtain a paying funding source for their medical service (s). You will be expected to accurately and compassionately...Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to… more
- Trinity Health (Farmington Hills, MI)
- …day-to-day billing and follow-up activities within the revenue operations for an assigned Patient Business Services (PBS) location. Serves as a member of the billing ... unprocessed, etc. Assists in the training and education of Billing and Follow-up Representative I colleagues upon hire and ongoing, and as new systems, processes or… more
- Trinity Health (Farmington Hills, MI)
- …records by Certified Mail. Unpacks and stocks supply orders that arrive to the Patient Business Service Center, keeps inventory on a routine basis regarding ... within the Hospital and/or Medical Group revenue operations ($3-5B NPR) of a Patient Business Services (PBS) location. Serves as part of a team of correspondence… more
- McLaren Health Care (Southfield, MI)
- …**_Required:_** + High School Diploma or GED + Minimum of 2 years patient access, billing, customer service experience **_Preferred:_** + One-year experience ... outpatient procedures. Assures patients are financially cleared prior to date of service . Provides direction and troubleshoots to find solutions for complex problems… more
- Trinity Health (Farmington Hills, MI)
- …day-to-day billing and follow-up activities within the revenue operations of an assigned Patient Business Services (PBS) location. Serves as a member of the billing ... company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance,… more
- Xeris Pharmaceuticals, Inc. (Ann Arbor, MI)
- …represent the company and ensure high levels of visibility and customer service in territory. Maintain effective communication and relationships with key external ... all stakeholders in an office and ability to support them in getting a patient started on therapy within guardrails established by the company + Demonstrated ability… more
- Fresenius Medical Center (Ypsilanti, MI)
- …home patient packing slips/invoices + Inventory for Patients + Assists patient with supply management and contacting customer service **PHYSICAL DEMANDS AND ... **PURPOSE AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all… more