- ASM Research, An Accenture Federal Services Company (Madison, WI)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews ... in both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them… more
- Molina Healthcare (Madison, WI)
- …Prepares and utilizes reports to monitor and audit all systems, procedures and the quality of customer services provided. Assist with representing the unit at ... Molina Healthcare is hiring a Supervisor, Member Outreach, Training Specialist . This remote role will have a focus on...SharePoint (Able to Be the Administrator), Teams Channels + Bilingual is a plus! (Spanish or Mandarin) + Design,… more