- Topsort (Somerville, MA)
- …done today, we're all about getting it done today. What is this role like? Customer Success Lead is the leader and manager of our global team of customer ... to be successful - but we're open to surprises: 10+ Years of B2B Customer Success Extensive experience in customer lifecycle management, customer … more
- Steer (Waltham, MA)
- …get back to focusing on what matters, and to stop worrying about marketing and customer retention. Steer began as an online directory for drivers to find a local ... Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text...Google Business Profile. About the Role As a Sales Manager at Steer, you'll play a key role in… more
- Refeyn Ltd (Waltham, MA)
- The Role: The Product Manager should guide NPI and further development of our disruptive analytical solutions for Biopharma GMP-regulated environments. The ... market trends. Develop and maintain a product roadmap that reflects customer needs, business priorities, and technological advancements. Market Research and… more
- Roku (Boston, MA)
- …TV for businesses of all sizes. The team goal is to grow platform adoption, scale customer success , and make it easy for nearly anyone to grow their business ... attention to detail on the micro side. Our Ads Manager team is building best-in-class advertising workflows to help...fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround… more
- Freshworks (Boston, MA)
- …ITSM and EX components, collaborating with internal teams such as Customer Success , Implementation, Billing, Support, and Deals Cross-Functional Leadership: ... - that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX), and employee experience (ITSM). Freshworks' cloud-based software… more
- sweetgreen (Boston, MA)
- …a great leader. You lead enthusiastically, with a focus on exceptional customer service and results. Your responsibilities include everything from mentoring team ... and back of house operations to architecting the ultimate customer experience. You are a quick thinker, a problem...sales and financial objectives by removing any barriers to success . Scheduling daily labor requirements that meet the needs… more
- Re:Build Manufacturing (Boston, MA)
- …and industrial equipment. Who we are looking for We are seeking a General Manager with deep early product development experience to launch a suite of innovative AI ... the Re:Build companies. They will iterate quickly through proof-of-concept deliveries and customer testing to find product market fit. As the business successfully… more
- SIXT (Boston, MA)
- Company Description Job Description Do you want to take on responsibility and fulfill customer wishes? As a Branch Manager at SIXT, you will lead your team, ... experience and leadership skills to drive your branch to success . Look forward to attractive bonuses, a company car,...tasks to ensure efficient workflows You ensure a premium customer service culture, handle complaints, and work with regional… more
- TD Bank Group (Lexington, MA)
- …Personal & Commercial Banking Job Description: The Retail Banker II is a customer liaison that is integral to delivering TD's Brand promise by utilizing financial ... be characterized by moderate complexity/risk Makes product recommendations based on Customer needs and highlights product features and benefits that ultimately… more
- SimpliSafe (Boston, MA)
- …individuals who are passionate about technology, security, and delivering exceptional customer experiences. We're embracing a hybrid work model that enables our ... cutting-edge AI and machine learning into our products and customer experiences, we are seeking a highly experienced and...are seeking a highly experienced and strategic Senior Product Manager to lead our most critical AI initiatives. This… more
- Johnson Controls (Boston, MA)
- … customer expectations with your level of service, knowledge, and response time. * Customer satisfaction is key to your success . *Ability to listen, gain trust ... you will receive support from our market leaders and a marketing manager . *Assist your customer to select the best York products to meet their client's needs.… more
- ezCater, Inc (Boston, MA)
- …everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their ... on inspiring and leading others. You gauge your own success on the success (or failure) of...of your team, not your own accomplishments. As a manager , you operate with scale and speed, guiding the… more
- Linus Health (Boston, MA)
- …clinical research and pharmaceutical industry, and a proven track record of ensuring customer success and satisfaction. This role includes end-to-end study and ... We are seeking a highly skilled and motivated Program Manager to oversee the project management and health of...needed to meet timelines for key milestones and deliverable Customer Relationship & Success Serve as the… more
- Sanofi (Boston, MA)
- Job title: Area Business Manager - Hemophilia - Southern New England Location: Boston, MA , Remote, US About the job We are an innovative global healthcare company, ... with corporate brand and marketing plans and are tailored to geography and customer context. Identify key decision makers for the use of Sanofi products and… more
- Aptiv PLC (Boston, MA)
- Technical Product Manager - Cockpit Software At Aptiv we are well aware of the impact our solutions have on the world as a leading Automotive Tier 1 Supplier. But we ... everybody knows. We are seeking a qualified Technical Product Manager to support our Cockpit Software group to extend...break down barriers, and developing a deep understanding of customer 's challenges. You'll build a network with customers and… more
- Topsort (Somerville, MA)
- …of experience in client-facing roles, ideally in account management, consulting, or customer success . Proven experience working with large retailer enterprises ... rapid growth since out of a genius product, a customer -first mentality, and a hardworking team of talented individuals....are looking for a driven and articulate Enterprise Account Manager to join our growing team at Topsort. In… more
- Xometry (Boston, MA)
- …to tap into global manufacturing capacity. Xometry is seeking a Senior Product Manager to lead improvements across the customer journey from design upload ... Responsibilities: Translate a deep knowledge of Xometry's business and customer needs into a product vision and strategy that...in fast-paced environments. Direct experience working as a product manager at a company with a web-based product where… more
- Intercept Pharmaceuticals (Boston, MA)
- …rare and serious liver disease, we are seeking an Academic Territory Business Manager . The Academic Territory Business Manager (ATBM) is responsible for ... centers in their respective geography (which may overlay multiple Territory Business Manager territories). The ATBM will also be responsible for supporting and… more
- Wayfair (Boston, MA)
- …4 days in office/ 1 day WFH The Perigold Merchandising Lead role (Sr Manager ) is responsible for setting and executing on the vision of best-in-class merchandising ... closely with merchandising teams on nuanced merchandising needed by customer type, category or platform. Manage a team of...unique perspectives make us stronger, smarter, and well-positioned for success . We value and rely on the collective voices… more
- CBRE (Cambridge, MA)
- …consensus and convince others to reach an agreement. Impact a range of customer , operational, project or service activities within own team and other related teams. ... a combination of experience and education will be considered. Prior shift manager or supervisory experience preferred. Meet the physical requirements of this role… more
