- CUNY (New York, NY)
- …IT Manager, we seek a skilled and customer -oriented Service Desk IT Help Desk Tier 1 Support Technician to join our IT team. The successful candidate ... IT Support Assistant ( Hourly) Service Desk Tier 1 Support Technician (3...of network technologies and protocols + Excellent communication and customer service skills + Strong knowledge of Microsoft Office… more
- CUNY (New York, NY)
- …all positions. **OTHER QUALIFICATIONS** + At least 12 months of experience providing tier 1 or better IT help desk support in a large Windows and apple ... IT Support Assistant (Hourly) -Client Services Desktop Support Technician Tier 2 **GENERAL DUTIES** IT...issues, and serves as an escalation point for Level 1 support . The ideal candidate will have… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to...patches on workstations, laptops and thin clients. Handle escalated customer support issues efficiently keeping customer… more
- Pentax Medical (Montvale, NJ)
- …experience in English and in Spanish. Focus on Tier 1 troubleshooting and resolution while maintaining customer satisfaction. Responsibilities of ... solutions. + Document and escalate unresolved issues appropriately to Tier -2. + Process orders and returns accurately + Accurately...office hybrid role in Montvale, NJ. Requirements of the Customer Technical Support Representative: + 1… more
- Pentax Medical (Montvale, NJ)
- …requests while providing a high-quality experience. Focus on Tier 1 troubleshooting and resolution while maintaining customer satisfaction Responsibilities ... solutions. + Document and escalate unresolved issues appropriately to Tier -2. + Process orders and returns accurately + Accurately...at 6:30AM EST in Montvale, NJ. Requirements of the Customer Technical Support Representative: + 1… more
- Weichert Co. (Morris Plains, NJ)
- …and core calls. + Promotes and manages the utilization of the All Under One Roof Customer Experience by managing Tier 1 , 2 & 3 sales associate adoption ... County. The Branch Manager is responsible for working with Tier 1 , 2 & 3 sales associates...production and utilization of the All Under One Roof Customer Experience. The Branch Manager is expected to partner… more
- Amazon (New York, NY)
- …Key job responsibilities - Receive escalations from Tier 1 and Tier 2 front-line agents, including live customer contacts and/or internal and external ... Support . Basic Qualifications - 1 + years experience in automotive customer support industry - 4+ years experience in front-line customer service, … more
- C&S Wholesale Grocers, Inc. (Edison, NJ)
- …to cross-functional teams in the delivery of projects and programs in support of customer 's business objectives; develops cost efficiencies; and brings ... **Position Overview** The Customer Experience Manager owns the business side of the relationship with Tier 2 and 3 customers in the region. The position builds… more
- Bristol Myers Squibb (Summit, NJ)
- …maintain relationships with key stakeholders, including users and team managers. + Lead Digital Plant Tier 1 meeting cadence, represent FLS in DP Tier 2 ... a highly skilled Sr. Engineer to join our Application Support Team. The successful candidate will be responsible for...enhance your skills and knowledge. + Collect feedback and voice-of- customer and share with internal teams. + Work closely… more
- City of New York (New York, NY)
- …including programs and services focused on food and nutrition, anti-tobacco support , chronic disease prevention, HIV/AIDS treatment, family and child health, ... a recently completed strategic planning process emerging from the COVID-19 emergency, are: 1 ) To re-envision how the Health Department prepares for and responds to… more
- S&P Global (New York, NY)
- …informed of competitive landscape and process changes + Drive adoption of tools that support and enable Customer Success Managers to be more effective (ie, ... (for internal use):** 09 Job Description **About the Role: Customer Success Manager** **The Team:** A dynamic global team,...20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202. 1 - Middle Professional Tier I (EEO… more
- Zones LLC (New York, NY)
- Desktop Support Technician Professional Services New York, New York Brooklyn, New York Apply Description Position at Zones LLC. Position Details: Term: 6-12 Months ... open endedLocation: 1 x onsite in downtown NYC, 1 ...Cancer Research space. What you'll do as the Desktop Support Technician The requirements listed below are representative of… more
- Meta (New York, NY)
- …, third party developers building for Horizon Worlds. You and your team will support creators 1 : 1 driving growth, creating ROI-positive strategies, and ... and measurement. You will collaborate across internal cross-functional partners to support the org's strategic priorities, drive data decisioning, and provide… more
- Meta (New York, NY)
- … tier , third-party developers building for Meta Quest. You and your team will support developers in the Start program 1 : 1 driving growth, creating scaled ... and measurement. You will collaborate across internal cross-functional partners to support the org's strategic priorities, drive data decisioning, and provide… more
- City of New York (New York, NY)
- …Under the direction of the Unit Supervisor of the Shelter Operations and Support Services Unit, with some latitude for independent initiative and judgment, the ... programs with approximately 3,000 beds and units. The Shelter Occupancy and Support Services Unit uses the Shelter Occupancy Referral Tracking System (SORTS), a… more
- Amazon (New York, NY)
- …responsibilities * Lead initiatives to globalize demand generation strategy and online experience for tier 1 in person and virtual events to enable field event ... generation at scale, implement best practices, to foster better customer experiences globally, and make continuous improvements based on...execute the global strategy to drive demand generation for tier 1 events at scale. You will… more
- Arrow Electronics (New York, NY)
- …and a passion for delivering exceptional customer service. **What You'll Be Doing:** + Provide Tier 1 , 2, and Tier 3 managed services support for ... client IT environments through proactive monitoring, management, and reactive support . This role requires excellent problem-solving skills, strong technical… more
- Merck (Rahway, NJ)
- …optimize supplier capabilities to address business requirements. + Drive cost savings and value generation, tier 1 and tier 2 supplier diversity and scope 3 ... for the NORAM region. Drive competitive sourcing events (RFQs, RFIs, RFPs), and support vendor selection, commercial negotiation and contracting. + Support and… more
- Link Solutions Inc (Picatinny Arsenal, NJ)
- …reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure ... Link is quality and compliance-focused, under our guiding philosophy "Mission First, Customer Always". If you're looking for a technology company that values… more
- American Express (New York, NY)
- …unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...the way together. The American Express Network enables over $ 1 .2 Trillion in annual spend and serves card Issuers… more