- US Bank (Chicago, IL)
- …Provide training and mentoring to less experienced team members. Train associates on the major incident management process and procedures via direct coaching ... enterprise . + Provide strategic direction and vision for incident management processes. Assist in identifying new...service for clients and business partners by utilizing the major incident management process and… more
- Aeris Communications (Chicago, IL)
- …of ITIL best practices, you will oversee the strategy, implementation, and execution of Incident Management , Problem Management , and Change Management ... (SLAs) to measure and improve the effectiveness of Service Management processes. Incident Management +...response plans, escalation procedures, and communication protocols. + Lead major incident reviews to identify root causes,… more
- Knowles Precision Devices (Itasca, IL)
- …+ Manage the company's Security Operations Center (SOC). Threat Intelligence & Incident Management : + Monitor emerging cyber threats and vulnerabilities specific ... major incidents. + Develop and maintain the organization's incident response and disaster recovery plans. + Lead the...(eg, CMMC, ITAR). + Experience with security architecture, risk management , vulnerability management , and incident … more
- Discover (Riverwoods, IL)
- …+ Design, develop, analyze processes to manage Technology Risk by providing enterprise -wide oversight and governance for technology risk management activities ... Identifies key risks and mitigating factors related to technology risk such as Change Management , Issue Management , Incident and Problem Management ,… more
- Ensono (Chicago, IL)
- …in managing and optimizing IT services and infrastructure. Your responsibilities will include incident management , service change management , and IT service ... platforms. Key Areas of Focus for this Role **IT Incident Management :** 1. Investigate, troubleshoot, and prevent...administrative risks and propose changes in IT services. **Problem Management :** 1. Perform major problem management… more
- Ensono (Chicago, IL)
- …Ability to work well as a team member. + Stress resistant in case of Major Incident - and/or emergency situations. + Very good communication abilities. + Ability ... of z/OS components and detailed knowledge of support products such as tape management , scheduling, security, monitoring systems, etc. **Key Areas of Focus for this… more
- WESCO (Chicago, IL)
- …of space, power, cooling, and patch panel port availability + Understand and follow incident and change management processes + Submit regular reports on move, ... issues; collect and analyze ipmi-sel data and vendor-specific platform management logs + Diagnose server and storage equipment connectivity...CCNA and CCNP preferred + 2 years in an enterprise Data Center environment with strong knowledge of data… more
- NBC Universal (Chicago, IL)
- …and supporting technology and users within our mission critical, media production and enterprise IT environment. If you love a challenge, enjoy working with people, ... for operational and troubleshooting purposes. + Provide technical support, incident response, and customer communication. + Ensure compliance with...we are looking for: + Support of mid to major market news or live event production operations &… more