- US Physical Therapy (Plymouth, MI)
- …looking for a **Call Center Representative** to be the first point of contact for patients seeking care and support. If you thrive in a fast-paced environment ... clinical staff to ensure smooth workflow **Qualifications** + Previous experience in a medical call center or...(preferred but not required) + Excellent verbal communication and customer service skills + Strong attention to detail and… more
- Henkel (Madison Heights, MI)
- …troubleshooting, etc.) for customers with documentation. Reports technical results and leads customer presentations. + Reports quality issues / customer claims ... Application. + Works with application equipment to provide solutions to enhance customer adhesive related processes. + Can supervise and prioritize laboratory work… more
- Henkel (Madison Heights, MI)
- …body in white, vehicle structure to anticipate customers needs and values for customer . + Develops, supports and executes customer roadmaps, steers profitable ... Engineering, Plastics Engineering, or a comparable technical field. + Proven experience , 7-10 years, in strategic engineering or platform management roles, ideally… more
- Henkel (Madison Heights, MI)
- …and roofing applications. + You support customers with lab-based and customer -facing projects, including performance validation, data generation, and designing test ... - Bachelor's degree required, Architecture or Structural Engineering (preferred) + Experience - 7-9 years of architectural/structural performance and design with… more
- Henkel (Madison Heights, MI)
- …cluster. + This role leverages relevant market knowledge and experience in opportunity incubation, strategic planning, business modeling, value proposition ... proposition. + Develops and supports the strategy map / customer roadmaps and steers profitable growth regionally. + Build...Degree is required, MBA preferred. + 5+ years of experience in and a deep understanding of the EV… more
- Henkel (Madison Heights, MI)
- …Development Managers, fellow Sales colleagues, and Application Engineering on joint customer visits and projects to support new business development and technical ... Business, Chemistry, Engineering, or a related field-or equivalent combination of education and experience . + Minimum of 5 years of experience in technical… more
- Avnet (Novi, MI)
- …and the company. **Principal Responsibilities:** + Serves as the primary point of contact for the customer interface to the company's resources that drives ... suppliers and teammates realize the transformative possibilities of technology. Experience what's next at Avnet! **Job Summary:** Field sales...or an accommodation to apply for a posted position contact our Human Resources Service Center at… more
- US Bank (Detroit, MI)
- …+ High school diploma or equivalent + Typically, at least 18 months of customer service or related experience **Preferred Skills/ Experience ** + Effective ... excel at-all from Day One. **Job Description** Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems.… more
- Ford Motor Company (Allen Park, MI)
- …to change the way the world moves? In this position The Global Customer Relationship Center (GCRC or contact center ) sits within the Ford Customer ... Service Division. This role acts as a critical liaison, ensuring the Contact Center 's operational needs and strategic objectives are effectively translated into… more
- Henry Ford Health System (West Bloomfield, MI)
- …preferred. Previous HFHS clinical/ customer service experience helpful. Six (6) months experience as a Contact Center Advocate I or one year ... + Previous experience in a healthcare call center or customer service environment strongly preferred....decisions. PHYSICAL DEMANDS/WORKING CONDITIONS: Work in a health care Contact Center environment. May experience … more
- Henry Ford Health System (Detroit, MI)
- …preferred. Previous HFHS clinical/ customer service experience helpful. Six (6) months experience as a Contact Center Advocate I or one year ... to make sound decisions. PHYSICAL DEMANDS/WORKING CONDITIONS: Work in a health care Contact Center environment. May experience mental/visual strain due to… more
- Comerica (Farmington Hills, MI)
- …responsible for contributing to the overall success of our National Contact Center by meeting or exceeding customer satisfaction goals, achieving prescribed ... Position Qualifications + High School Degree/GED + 3 Years Customer Service Experience + 2 Years Retail,...Experience + 2 Years Retail, Financial Sales, or Call/ Contact Center + 2 Years Experience… more
- Henry Ford Health System (Wyandotte, MI)
- …experience . An Associate's degree in business or related field preferred + Six (6) months experience as a Contact Center Advocate I or one year outpatient ... Shift:8:00 AM - 4:30 PM General Summary: Under minimal supervision, performs all duties of a Contact Center Advocate I, in a busy call center , on a broader… more
- DXC Technology (Auburn Hills, MI)
- …**Key Responsibilities:** **Performance Analysis & Reporting** **Collect, analyze, and interpret contact center performance data (AHT, ASA, CSAT, FCR, adherence, ... & Systems** **Work with IT and vendor partners to ensure optimal performance of contact center technologies (ACD, IVR, CRM, WFM tools, etc.).** **Conduct system… more
- Henry Ford Health System (Detroit, MI)
- …able to multi-task. Additional Information + Organization: Corporate Services + Department: Ambulatory Contact Center + Shift: Day Job + Union Code: Not ... instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management. EDUCATION/ EXPERIENCE REQUIRED: + High school… more
- Henry Ford Health System (West Bloomfield, MI)
- …at Henry Ford Health. GENERAL SUMMARY: Under minimal supervision, performs all duties of a Contact Center Advocate I, in a busy call center , on a ... An Associate's degree in business or related field preferred. EXPERIENCE REQUIRED: + Two years customer service...field preferred. EXPERIENCE REQUIRED: + Two years customer service experience . + Previous HFHS clinical/… more
- IQVIA (Detroit, MI)
- …be converted to an IQVIA full-time employee. **Role Purpose:** + Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... via telephone, email, fax, or other available means of contact to the Support Center + Quickly... experience required + HIPAA certified + Call center experience required (3+ years preferred) +… more
- Molina Healthcare (Sterling Heights, MI)
- …Provide service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. ... one day off during the weekend)** **Job Summary** Provides customer support and stellar service to meet the needs...general public * Assists agents with questions and escalated contact center communication channels and across multiple… more
- ASM Global (Detroit, MI)
- … experience preferred. + Experience - Minimum (3) years' experience in dispatch operations, communications, and call center operations in security, ... Position Title: Command Center Specialist Location: Onsite FLSA: Non-exempt Union: N/A...incidents. + Monitor and operate access control systems. + Contact emergency personnel as needed for any medical, fire,… more
- MSC Industrial Supply Co. (Southfield, MI)
- …up truck/UPS call tags " Acts as a Trusted Advisor that delivers a superior customer experience to build customer trust and drive retention " ... 2 Tech Support to provide customers with an exceptional customer experience " Responsible for the triage...Salesforce cases. This includes confirming the type of request, contact and customer information, creating the case… more
