- NiSUS Technologies Corporation (Annapolis Junction, MD)
- + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to less-experienced ... professionals + Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications for worldwide sites + Identify, investigate,… more
- Chenega Corporation (Washington, DC)
- Mid- level Help Desk Support Technician...strengths to do their best work every day. From entry - level employees to senior leaders, we believe there's ... Washington, DC Join our Talent Network Mid- level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ready to enhance your skills and build… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 31006 **Summary** **Mid- level Help Desk Support Technician** **Washington, DC** Are you ready to enhance your skills and build your career in a ... Engineering and Technical Support Services to federal customers. The **Mid- level Help Desk Support Technician**...strengths to do their best work every day. From entry - level employees to senior leaders, we believe… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... Receives and responds to customer problems, issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …**Minimum Qualifications:** + 0-2 years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service or public relations ... and responds to routine/basic customer problems, issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates… more
- TEKsystems (Washington, DC)
- …Outlook Additional Skills & Qualifications: Customer Service, Mac experience plus Experience Level : Entry Level About TEKsystems: We're partners in ... Our team is looking for a Technician that will sit on the Service Desk . This person would be first call center resolution providing troubleshooting. This person will… more
- ARAMARK (Potomac, MD)
- …our local seasonal cuisine created for the most discerning palate. The Assistant Front Desk Manager typically will supervise entry - level employees and is ... and well-being, and provides you with the plans, resources, and tools to help you Take Care of your Health, Family, Finances, and Future. .Comprehensive Insurance… more
- Belay Technologies (Annapolis Junction, MD)
- …the client/server/storage/network devices, mobile devices, etc. The SA provides Tier 1 ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and ... polygraph is required. + 5 years no degree for Entry Level SA. + 10 Years no...and maintenance of IT systems + Provide Tier I ( Help Desk ) problem identification, diagnosis and resolution… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in...strengths to do their best work every day. From entry - level employees to senior leaders, we believe… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …Anticipated Salary Range: $59,337.00 - $90,000.00 Security Clearance: TS/SCI with Poly Level of Experience: Entry Level Meet HII's Mission ... Annapolis Junction, Maryland locations. This critical position is part of a 24/7 Help Desk team of technicians that is required to maintain optimal posture of… more
- TEKsystems (Springfield, VA)
- …in, Patient account, Inbound call, Patient check out, Medicaid, Prior authorization Experience Level : Entry Level Onsite: Burke, VA About TEKsystems: We're ... Job Description: - Sitting at the front desk when the patient walks in, checking them...partners in transformation. We help clients activate ideas and solutions to take advantage… more
- Chenega Corporation (Arlington, VA)
- …system account holders IAW AR 25-2 and local requirements. + Coordinate with the Help Desk and applicable POCs for all G-2 information system access coordination ... strengths to do their best work every day. From entry - level employees to senior leaders, we believe...there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more
- Chenega Corporation (Lorton, VA)
- …GED equivalent + Associates degree preferred + 2+ years experience in a general Help Desk or Customer Service position, preferably in a maintenance environment + ... strengths to do their best work every day. From entry - level employees to senior leaders, we believe...there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more
- Truth Initiative (Washington, DC)
- …will be to respond to user questions and issues about PC's and provide Help Desk support. PC support responsibilities will include, but not be limited ... semesters. What Kind of Work Will I Do? + The Innovations Product Intern will help develop digital products that help people quit smoking, vaping, and all kinds… more
- Serco (Washington, DC)
- …Relations, communications, political science, or related study. + The position is entry - level with a zero to two-year requirement. However, preferably the ... other responsibilities. + Provide program management support including supporting high- level meetings and programs with minute-taking, logistics coordination, day-of… more
- NANA Regional Corporation (Herndon, VA)
- …to growth opportunities and excellent retirement options. **Job Summary:** We are seeking a Help Desk Technician at our corporate office in Herndon, VA. This is ... an entry level position. The position will provide...an entry level position. The position will provide the timely delivery...GovWin tools to obtain information and support analyses. + Help develop content to support RFPs and RFIs. +… more
- AECOM (Washington, DC)
- …in accordance with AECOM policy. Initial Responsibility: Our Team administers and provides help desk functions for the operation and sustainment of a database ... with minimal effort), and leverage the data to facilitate enterprise- level decision making for client leadership. It is anticipated...with minimal supervision but know when to ask for help or guidance. + Work as part of a… more
- Somatus (Alexandria, VA)
- …We foster an inclusive work environment that promotes collaboration and innovation at every level . Our values bring our mission to life and serve as the DNA for ... than 25 Health, Growth, and Wealth Work Perks to help teammates learn, grow, and be the best version...(AA) is responsible for providing support at the unit level by maintaining organized records, coordinating information with nursing,… more
- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- …the user experience to include application ease of use, minimizing data entry , improving accessibility, streamlining workflow, and utilizing data to inform decisions ... requirements . Provide direct user support (Tier 1/2 service desk ) . Develop process improvement recommendations and facilitate quality...and the wisdom to know when to ask for help . Strong problem-solving and analytical skills . Ability… more
- Serco (Washington, DC)
- …the US Department of Defense - Serco has a great opportunity for you! This Entry - level Marketing Public Relations Specialist will work with a dynamic team in the ... website metrics using various online applications and tools + Help design mobile-friendly webpage formats and improve content and...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more