- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ... ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective,...foster a high-performing team environment. **Qualifications** + Active DoD Top Secret security clearance with SCI eligibility.… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... . This role is responsible for managing the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in the **DC, Maryland, and Virginia (DMV) area** ... . In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and incident… more
- V2X (Springfield, VA)
- …respect, responsibility, and professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS /SCI clearance. This position ... position will require US Citizenship and an active DoD TS /SCI clearance with the ability to obtain and maintain...as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service Desk … more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA) ( TS...Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager ** for a full-time, on-site position ... at Ft. Belvoir. The Senior Help Desk Supervisor will be responsible for the day-to-day operations...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …RQ194722 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job ... incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk /team requests. + Communicate effectively (in oral and… more
- General Dynamics Information Technology (Washington, DC)
- …RQ199435 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job ... Family:** Project/Task Management **Skills:** Customer Service ,Help Desk Support,People Management **Certifications:** Security+, CE...is safe and tomorrow is smarter. HOW A PROJECT/TASK MANAGER WILL MAKE AN IMPACT * Manages and is… more
- The Metamorphosis Group (Chantilly, VA)
- …with existing resources on this contract, to include Systems Engineers, Testers, Service Desk , Information Systems Security Engineers, UI/UX Engineers, Software ... Software Developer - US Citizens only - TS /SCI/FSP REQUIRED Chantilly, VA . Government/Military Apply Now...All priorities shall be managed by the Sponsor's Project Manager . Mandatory Skills: 1. Demonstrated experience with UI/UX concepts… more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS /SCI with Polygraph Employee Type: Regular ... None * * * CACI is seeking a Help Desk Specialist to join our Luke Team! You will...customer expectations and guidance. * Support the IT Operations Manager by understanding appropriate and applicable Tier support levels.… more
- TekSynap (Fort Meade, MD)
- …CE, or higher (minimum DOD 8140/DOD 8570 IAT Level I Certification) + Active TS /SCI + CI Polygraph **Preferred / Desired Skills:** + Experience with VTC scheduling / ... with JIRA and Remedy ticketing systems + Experience with Microsoft System Center Configuration Manager (SCCM) + A problem solver who can get in, be given a project,… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around ... direction when needed). Key job responsibilities As the Deal Desk Manager , KGS you will guide the...customer insights to drive strategic shifts in product offering, service plans and pricing, and business terms to enable… more
- Innovative Management & Technology Services (Washington, DC)
- … Manager - Deskside Services Primary Location: National Capital Region (NCR) Clearance: Top - Secret ( TS ) Clearance (Must have to be considered) Position ... FBI and federal guidelines. Required Qualifications: + Active DoD Top Secret Clearance (required) + Minimum 10...years in a management role, preferably leading a help desk or service desk operation… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...degree in related field + Clearance: Must possess a Top Secret /SCI clearance **Overview** We are seeking… more
- TekSynap (Washington, DC)
- …CSM + US Citizen; minimum of SECRET clearance (and clearable to TOP SECRET ) **Overview** We are seeking a Program Manager to join and lead our Federal ... administration/engineering services + Network or Telecom FC5 - Enterprise Service Desk , Tiers 0/1/2 support services, end-user...minimum of SECRET clearance (and clearable to TOP SECRET ) **OTHER DUTIES** Please note this… more
- Epsilon, Inc (Falls Church, VA)
- …with role or attribute-based access control frameworks. **Other:** + Must hold an Active DOD Top Secret or TS /SCI Clearance. ( _This is a federal contract ... **Customer Success Manager ** **Who is Epsilon:** Epsilon is an IT...management, data analysis, product management, project management, or customer service . + Proven track record in stakeholder management and… more
- Serco (Crystal City, VA)
- …coordinate and effectively present executive-level/informational briefs and reports. + Must have an active Top Secret ( TS ) DOD clearance and the ability to ... application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please...Type** _Full-Time_ **Security Clearance** _Other_ **Clearance Details** _Must have Top Secret to start work & be… more
- Serco (Washington, DC)
- …role, you will have:** + Ability to obtain and maintain an Active or Current DoD Top Secret clearance with access to SCI. + US Citizenship + Bachelor of Science ... experience and skills:** + An Active or Current DoD Top Secret clearance with access to SCI...application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please… more
- Deloitte (Washington, DC)
- …maintain continuous communications with other service leads (Network, Service Desk , Deskside Support, Cyber) and Manager in the IT Operations Center to ... SMEs for issue/problem resolution, and work directly with the Manager on infrastructure service lane issues. +...or at any time in the future. + Active TS /SCI with Polygraph security clearance required. The wage range… more
- NTT DATA North America (Arlington, VA)
- … service desk with measurable improvements and KPIs. The Service Delivery Manager enhances client satisfaction through effective Business Relationship ... organization, apply now. We are currently seeking a IT Service Delivery Manager - US Citizen to join...a Public Trust Clearance who can be upgraded to Top Secret .** + **Must live a commutable… more
- CACI International (Chantilly, VA)
- …operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing ... Service Center Frontline Account Manager Job Category:...education. * Minimum 3 years of experience in Help Desk support, IT service desk , or… more