- Insight Global (Washington, DC)
- Job Description -Provide Tier 1 and Tier 2 Help Desk support to user community (phone, email or drive-by) -Follow established processes, using Active Directory ... to reset user passwords, create/delete user accounts and assign account privileges -Utilize remote access tools such as DameWare,...-13+ years of IT experience -Must have an active Top Secret clearance null We are a… more
- SMX (Fort Belvoir, VA)
- …all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site position at Ft. ... Belvoir. The Senior Help Desk Supervisor will be responsible for...Meet all requirements to receive a privileged user (PU) account on a TS /SCI information system (eg… more
- COMSO, Inc (Fort Meade, MD)
- Help Desk Level 0 (PIPELINE) - TS /SCI w/...Alaska. We are honored to be recognized as a Top Workplace for seven years running by the Baltimore Sun ... 0 (Pipeline)to join our Team **SECURITY CLEARANCE IS REQUIRED: TS /SCI w/ POLYGRAPH BEFORE CONSIDERATION.** This position is contingent...week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …RQ193080 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job ... all the different systems that are monitored in the help desk and the Tier level responsibilities...ensure proper completion of work within timelines. + Manage account requests and provide account management responsibilities… more
- COMSO, Inc (Fort Meade, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and Tier 3(Escalation) problem identification, ... daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Provide… more
- COMSO, Inc (Fort Meade, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and Tier 3(Escalation) problem identification, ... activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems (U) Provide… more
- COMSO, Inc (Annapolis Junction, MD)
- …worldwide sites + Identify, investigate, resolve, and follow up problems brought to the help desk by users of cloud infrastructure Required: + Experience with IT ... Tier 2 Systems Administrator Il ( TS /SCI w/ POLYGRAPH REQUIRED) Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD+USA+20701) Description… more
- Deloitte (Arlington, VA)
- …our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission ... promise. Are you looking to make an immediate impact where you can help our clients solve their business challenges? Deloitte's Core Business Operations (CBO)… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …experience in substitution of a degree. **Required Technical Skills:** Help desk related technical skills **Security Clearance Level:** TS /SCI with Full ... RQ191173 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job… more
- Leidos (Lorton, VA)
- …or change to shift may be required to support business needs. **Clearance Required:** + Active DoD Top Secret /SCI ( TS /SCI) or at least a TS clearance and ... **Description** Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent, Tier 1,...to effectively support customers, including, but not limited to account management support. + Enter EHD tickets accurately and… more
- Chenega Corporation (Arlington, VA)
- …Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level: Secret Clearance. Top Secret Preferred. Summary We deliver essential ... Tier 1 Help Desk Analyst Arlington, VA . Information...DoD IAT Level II Certification is required. + DoD Secret Clearance is required. Top Secret … more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- DCCA (Fort Meade, MD)
- Help Desk Specialist 3 Location Fort Meade, MD... Desk Specialist 3 Candidate must have an active TS /SCI w/Poly For over 40 years, DCCA has provided a ... mentality and a dedication to excellence. The Level 3 Help Desk Specialist shall possess the following...validating receipt of the ticket . Assist users with account creation, accessing and using IT systems . Update… more
- DCCA (Fort Meade, MD)
- Help Desk Specialist 1 Location Fort Meade, MD... Desk Specialist 1 Candidate must have an active TS /SCI w/Poly For over 40 years, DCCA has provided a ... mentality and a dedication to excellence. The Level 1 Help Desk Specialist shall possess the following...validating receipt of the ticket . Assist users with account creation, accessing and using IT systems . Update… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk ... actionable service catalog and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice and guidance on… more
- Node.Digital (Arlington, VA)
- Technical Engagement Network (TEN) / Help Desk Technician Location: Arlington, VA Must have an active Secret Clearance Nightwing is supporting a US Government ... services. Nightwing is seeking a Technical Engagement Network (TEN) Help Desk Technicians to support this critical...- US Citizenship - Must have an active DoD Secret clearance, TS /SCI clearance is preferred -… more
- Parsons Corporation (Centreville, VA)
- …you're looking for. **Job Description:** Parsons is looking for an amazingly talented ** Help Desk Customer Service Representative** to join our team! In this ... is available 24/7/365, through both phone and email, ensuring help desk response capabilities are always accessible...customer satisfaction **What Required Skills You'll Bring:** + Active Top Secret /SCI clearance + Bachelor's degree in… more
- Amentum (Springfield, VA)
- …regulations governing information systems. **Job Responsibilities:** + Support an enterprise-wide help desk solution that covers multiple network locations. + ... meet customer requirements and deadlines. **Minimum Qualifications:** + **Must have an Active Top Secret US Government Clearance with SCI eligibility** **and be… more
- Leidos (Reston, VA)
- …Additional experience will be considered in lieu of a degree. + Active DOD Top Secret clearance + Information Assurance Technician (IAT) Level II + Experience ... role, a successful candidate you will provide IT Service Desk support installing, operating, maintaining, troubleshooting, administrating, and cybersecurity defense… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate ... Customer Support Analyst Reston, VA 20190 Security Clearance Requirement: TS /SCI CI Poly Location Note: On-Site Support Required Position Description: E-volve… more