- GAP Solutions Inc (Washington, DC)
- …CSRs, ensuring continuity of support . + Provide issue resolution and escalation support to ensure uninterrupted operations . + Prepare and submit all required ... program or project management experience** **, including** **5+ years managing contact center or law enforcement/intake operations ** **of comparable size and… more
- Red River (Washington, DC)
- …years experience in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations , support , sales and technical teams all work ... to join our team in supporting a mission-critical data center operations program for the Navy. This...system design documents, runbooks, and deployment templates. + Provide technical mentorship to junior engineers and operations … more
- NuAxis Innovations (Washington, DC)
- …to deliver a world-class IT customer support experience. **Enterprise IT Customer Support Operations ** + 5-7 years of progressive experience in IT Service ... **Preferred Certifications:** + Service Desk-specific certifications, such as **HDI Support Center Manager** or **ITSM certifications.** **Personal Attributes**… more
- Parexel (Washington, DC)
- …group. We provide pharmaceutical and biopharmaceutical companies with qualified and talented technical professionals to support the development and delivery of ... We are looking to fill a Scientist **2, Formulation Scientist - Laboratory Support for Formulation Development - Small Molecule** position working as a full-time… more
- Carnegie Mellon University (Arlington, VA)
- …pass, access to our Family Concierge Team (https://www.cmu.edu/hr/work-life/ support /family-child-care-resources/index.html) to help navigate childcare needs, fitness ... Apply to join our team. About the role We are looking for a software development technical leader with expertise in C and C++ to lead one of our development teams in… more
- Carnegie Mellon University (Arlington, VA)
- …Apply to join our team. About the role We are looking for a software development technical leader with expertise in C and C++ to lead one of our development teams in ... systems, including software acquisition, architecture, systems/software engineering, testing, and operations , with a deep understanding of the complexities involved… more
- Epsilon, Inc (Washington, DC)
- …repairs and/or installations of network components and provide top level (Tier 3) technical support to customers and all service-related problems. In this ... manuals, operating procedures, and other support documentation. + Provide Tier 3 technical support and troubleshooting for client/user support . + Perform… more
- GAP Solutions Inc (Washington, DC)
- …and Customs Enforcement (ICE), Office of Human Capital (OHC), Human Resources Operations Center (HROC). **Duties and Responsibilities:** + Processing personnel ... **Position Objective:** As a Junior Human Resource Specialist, apply HR skills in support of managers, program staff and customers on the full range of HR topics… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- …Researches data for and assists in the preparation of management, operations , technical and administrative reports. Utilizes management memoranda, fiscal ... you will engage in a variety of technology-driven projects that support digital transformation, operational efficiency, and IT service delivery across multiple… more
- GAP Solutions Inc (Washington, DC)
- …and Customs Enforcement (ICE), Office of Human Capital (OHC), Human Resources Operations Center (HROC). **Duties and Responsibilities:** + Research HR policy, ... compensation, SES programs, work life programs, policy and employee and labor relations. In support of the Dept. of Homeland Security (DHS), US Immigration… more
- NuAxis Innovations (Washington, DC)
- …projects including enterprise PC lifecycle deployments, mass surplus events, and Tiered technical support programs. The role demands a hands-on leader who ... on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion....7+ years of experience managing large-scale IT deployments or support operations in a federal or DOD… more
- Somatus (Mclean, VA)
- …workflow adherence, process metrics, home visit scheduling and execution, and call center operations + Extract, clean, analyze, and summarize data and ... claims and care management data. This position will work collaboratively with the Operations , Customer Success, and Analytics teams to support our Clinical,… more
- Parexel (Washington, DC)
- …group. We provide pharmaceutical and biopharmaceutical companies with qualified and talented technical professionals to support the development and delivery of ... professionals in discovery and development of novel therapies, keeping patients at the center of everything we do, and where an inclusive community helps you be… more
- Government Publishing Office (Washington, DC)
- …levels and positions. Operating independently, setting priorities and resolving most technical issues autonomously. Analyzing long range needs and unusual problems. ... full-time basis for a variety of publications. Performing substantive administrative support or policy functions directly related to publishing and printing program… more
- Washington Metropolitan Area Transit Authority (Hyattsville, MD)
- …intersection occurs. Researches and prepares technical and administrative reports in support of training operations . **Other Functions** + Acts as an expert ... in delivering one of our most vital training programs?Math Fundamentals and Maintenance/Power Operations Center training. As an instructor, you will play a key… more
- Carnegie Mellon University (Arlington, VA)
- …pass, access to our Family Concierge Team (https://www.cmu.edu/hr/work-life/ support /family-child-care-resources/index.html) to help navigate childcare needs, fitness ... challenge? Are you excited about working for a Federally Funded Research and Development Center focusing on areas critical to national security? Do you want to join… more
- Tyto Athene (Ashburn, VA)
- **Description** Tyto Athene is searching for a **Network Operations Center Tier 1 Shift Lead** to support a 24x7x365 NOC for a law enforcement customer in ... 1 Shift Lead is responsible for overseeing a team of Tier 1 Network Operations Center (NOC) technicians during assigned shifts. **Responsibilities:** + This role… more
- Tyto Athene (Fort Belvoir, VA)
- **Description** Tyto Athene is searching for a **Senior Security Operations Center Analyst** to support the customer Enterprise Cybersecurity Operations ... national security and operational readiness. The ideal candidate will have Security Operations Center experience and the ability to drive strategic initiatives… more
- Epsilon, Inc (Alexandria, VA)
- …and urgent issues across all teams. This position will also oversee the technical support staff managing their day-to-day and ensuring high-level of performance ... technical resource and liaison for the program's Executive Support , Enterprise-Wide Support , VPN Support ,...or more Help Desk Institute (HDI) certification preferred; HDI Support Center Manager is preferred. + ServiceNow… more
- Home Depot (Suitland, MD)
- Job Description Associates in a Warehouse Operations role support the operational integrity, safety, and efficiency of the Distribution Center (DC). ... researching repair issues. These positions require strong attention to detail, technical proficiency, and collaboration across departments to ensure smooth and… more
