- Ace Hardware (Billerica, MA)
- …service provider for home repairs - namely, plumbing, heating, cooling & electrical services. We call it "bringing helpful to your home" & it is our goal to deliver ... the same level of service, convenience & quality that you have come to expect from Ace...review. + Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and… more
- Bank Rhode Island (Medford, MA)
- …plans, tuition reimbursement, and a matching 401k. We are currently looking for a Call Center Representative to join the team in Medford, MA. This position is ... to enhance their business relationship with the bank by providing courteous, professional and accurate customer service to both prospective and current customers.… more
- GAP Solutions Inc (Boston, MA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as the alternate...contract personnel. + Assist in implementing and maintaining the Quality Control Plan (QCP) and performance metrics. + Monitor… more
- Home Care Evolution (Woburn, MA)
- …duty nursing services in the Greater Boston area, dedicated to enhancing the quality of life for our clients by providing personalized, compassionate care in the ... proof of insurance. Background check is required. Must provide professional references. Must be able to speak, understand and...and why you are interested in this position or call us on ###. We look forward to hearing… more
- GAP Solutions Inc (Boston, MA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... reports of criminal or suspicious activity. Jr. CSRs serve as frontline call handlers, responsible for responding to calls and web tips, recording information… more
- GAP Solutions Inc (Boston, MA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible for ensuring...and other government stakeholders. + Develop, implement, and monitor Quality Control Plans (QCP) and performance metrics. + Coordinate… more
- FleishmanHillard (Boston, MA)
- …growing healthcare team. This is an exciting career opportunity for a PR professional with a passion for healthcare-related communications to work closely with FH ... proposals and opportunities. + Develop and edit compelling and high- quality client deliverables, including plans, research and analysis, media...try new things, in the name of personal and professional growth and of work that leads to meaningful… more
- Commonwealth Care Alliance (Boston, MA)
- …plus. Required Experience: - At least six months recent experience in a call center environment - Currently or recently employed in customer service, public service, ... working independently while in a team environment - Experience working in a quality -focused environment with an emphasis on behavioral based quality assurance… more
- Commonwealth Care Alliance (Boston, MA)
- …CCA enrollee outcomes by impacting care access and utilization, closing care quality gaps, and optimizing member connection to medical, behavioral health, and ... place-based supports, grant-related activities, the Doula Program, equity, and quality improvement initiatives. CHWs participate in committees and work groups… more
- FleishmanHillard (Boston, MA)
- …the "best teams" for your clients. + Demonstrate ability to develop high- quality written materials, including pitch letters, press materials, social copy, client ... to effectively supervise and train junior-level account staff, provide quality control, determine workflow and assignments. + Excellent writing...try new things, in the name of personal and professional growth and of work that leads to meaningful… more
- Monte Nido (Dedham, MA)
- …Spending Account (FSA) + Health Savings Account (HSA) + Paid time off + Professional development + And many more! **_At Walden we are committed to creating an ... Communicate appropriately and effectively with residents' treatment teams to ensure the highest quality of resident care. + Conduct daily resident weigh- + Complete … more
- Monte Nido (Dedham, MA)
- …Spending Account (FSA) + Health Savings Account (HSA) + Paid time off + Professional development + And many more! **_At Walden we are committed to creating an ... appropriately and effectively with residents treatment teams to ensure the highest quality of resident care. + Conduct daily resident weigh-ins. + Complete … more
- Humana (Boston, MA)
- …uniquely positioned to put those customers at the center of everything it does. Call Quality Professionals (CQP2) provide information that will assist in the ... Team (CST). Prior to supporting agents, CQP2 complete Medicare Certification, Call Quality Certification, and technology training (Mattersight, MARx, Genesys,… more
- Cambridge Health Alliance (Malden, MA)
- Call Center Scheduler **Requisition Number:** 10534 **Location:** Commerce Place **Work Days:** 830-5pm **Category:** Clerical and Administrative Support ... **Department:** Primary Care Call Center **Job Type:** Full time **Work Shift:** Day...care. We believe that everyone deserves access to high quality , convenient health care. This is why our employees… more
- Children's Hospital Boston (Boston, MA)
- …Posting Title:Pharmacist, Outpatient Pharmacy Call CenterDepartment:Patient Services-PharmacyAutoReqId:81618BRStatus:Full-TimeStandard Hours per Week:40 Job Posting ... We are currently searching for a 40-hour pharmacist to work in a call center environment in our new onsite retail pharmacy Key Responsibilities: + Interpreting… more
- ManpowerGroup (Salem, NH)
- …in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional , high quality work environment. It is the policy of ... M-F 8:30am-5:00pm or 11:30am-8:00pm. **What's the Job?** + Maintain a professional and customer-friendly manner with each account. + Handle outbound and… more
- Beth Israel Lahey Health (Cambridge, MA)
- …8. Certified Professional in Patient Safety (CPPS) or Certified Professional in Healthcare Quality (CPHQ) Preferred. **WORKING CONDITIONS** 1. Normal ... job, you're making a difference in people's lives.** Reporting to the Director of Quality & Patient Safety, the Quality and Patient Safety nurse specialist plays… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …training for BPO Quality Assurance personnel. + Reviews metrics to ensure call quality standards are being met with respect to timeliness and resolution. ... Responsible for the administration of the quality monitoring program and quality assurance...implementing test scripts for service rehearsal testing. + Maintains professional and technical knowledge in the field by reviewing… more
- Staples (Framingham, MA)
- …negotiating, operations, design, innovation, finance and more. As the Senior Manager, Product Quality & Safety, you will play a vital role in ensuring that our ... products consistently meet the highest standards for quality , safety, and compliance across multiple categories. By leading cross-functional teams and implementing… more
- Humana (Boston, MA)
- …sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our ... Advancement team is searching for a Senior Strategy Advancement Professional focused on continuous improvement and optimization across omnichannel transformation… more
